Dear Mr Bugeja I am usually too lazy to write letters particularly after returning from a vacation but my wife and I have had the most enjoyable holiday over a period of six weeks that we felt I had to write and congratulate yourself, your company and staff for making it so.
From the time of making a booking (which was so efficiently done) to returning home everything went without a hitch. For a long haul journey especially going economy class the times of connecting flights were perfect with no really long waits in airports. Our stay for three nights in the Newton Hotel, Hong Kong was good the hotel comfortable, centrally situated for excursions and good service.
On arrival in Brisbane we were met by your driver and were literlly chauffeur driven to the Oaks Seaforth at Mooloolaba. The apartment we had could only be described as luxurious complete with dishwasher, television and Jacuzzi and everything we have at home. The two swimming pools were also first class and the service and helpfulness of the staff was highly commendable. The apartment was serviced weekly to a high standard with replacement of towels and bed linen of extremely good quality.
During our stay I rented a car from a company recommended by the reception and I would say that as the apartments are a couple of miles from Mooloolaba this is perhaps necessary as the bus service is expensive and no so convenient. With a car it is much better than the alternative accommodation you have in Mooloolaba itself. So once again may I congratulate your company and say thank you for such a wonderful trip which incidentally was great value in economic terms and we look forward to our next holiday with you in the not too distant future.
from William Dempster in Edinburgh staying at Oaks Seaforth Resort