Just a brief note to say how pleased we were with our recent trip to Tenerife. The Hotel Valle Mar in Puerto de la Cruz was something very special, The service, the food, all the staff were so friendly, we recommend it to anyone. Your rep on the first day was charming too.People are very quick to make a complaint when things go wrong, But we want to put pen to paper and say how pleaseed we all were. Easyjet were good also!
from Mr J Nightingale in Cornwall staying at Valle Mar Hotel
Having returned from another Mercury Direct holiday at the Hotel Valle Mar in Puerto De La Cruz in Tenerife, we feel that we must write to you to say a big thank you to you and your company and your telephone booking staff who once again arranged all of our flights with Easy Jet , Ten Travel transfers plus wheelchair assistants at both London Gatwick and Tenerife South.
We went to Tenerife to Celebrate our Golden Wedding Anniversary, the management and staff at the Hotel Valle Mar excelled in making our anniversary very very special.
We always find the hotel to be of very high standard with exellent menu selection, cleanliness and the most helpful and friendly staff. The evening entertainment is varied and first class.
God willing we will be returning to the Hotel Valle Mar in April 2013 and we will once again make our arrangements with your company when we will hopefully be able to enjoy our third week free plus an upgrade for the first week.
We would appriciate if you could pass our thanks on to Martin Bugeja, your managing director who has been most kind to us, and we will certainly reccomend Mercury Direct to family and friends and we look forward to many more holiday with your company in the furture. Once again many many thanks.
from Mr & Mrs webster in Great Yarmouth, Norfolk staying at Valle Mar Hotel
My Husband and I have just returned from a 10 night stay at the Aguamarina Apartments San Miguel, Tenerife.
This was the first time we had used your company and must say were very impressed with the service provided, from booking by phone to pick up from the apartments for the return journey back to the UK.
The staff at the apartments could not have been more courteous or friendly. The food provided ( we were half board ) was of a very high quality. The Apartment was very clean and spacious. We will be recommending your company to friends and family
Many Thanks Your Sincerely
Mr & Mrs Lloyd
from Mr Lloyd in staying at Aguamarina Golf Apartments
My husband and I have just returned from a 10 night stay at the Aquamarina Golf Apartments in San Miguel. This was the 1st time we had used your company and must say were very impressed with the service provided, from booking by phone to the pick up from the apartments for the return journey back to the UK. The staff at the apartments could not have been more courteous or friendly. The food provided for our half board was of a very high quality. The apartment was very clean and spacious. We will be recommending your company to friends and family. We look forward to using Mercury Direct in the near future!
from Mr & Mrs Uoyel in Middlesex staying at Aguamarina Golf Apartments
As a solo traveller, Mercury does a great job of finding hotels with no single supplement.
from Mr Hodgson in staying at Aguamarina Golf Apartments