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  • Egypt Holidays
  • El Gouna
  • Casa Cook El Gouna

Casa Cook El Gouna

TripAdvisor Review
Egypt, Africa
El Gouna

This is El Gouna in Egypt. Explore the shores of the Red Sea from Casa Cook's latest hideaway. Opening in November 2019, the newly built 5 star hotel is the fifth of Thomas Cook's award-winning collection of boutique hotels, designed with the postmodern family in mind.

Flanked by palms and perched amidst the desert mountains, the 100-room family-friendly hotel is the perfect base to relax and unwind. The rugged landscape is juxtaposed with contemporary Arabic architecture and green gardens– your own secluded settlement, with sweeping azure vistas of the Red Sea.

Spend your days by the pool, indulging at the spa, exploring archaeological treasures or experiencing the world-class diving and kitesurfing on offer. The rooms – ranging from Standard Rooms to Villas – feel earthy and private, like a home away from home. Each room features an own private terrace, while the Premium Roof Terrace rooms boast expansive sunset views. Shades of orange and red offset the darker nuances of green and blue, while raw wooden furnishings and tarnished ceramics create a sense of pared back luxury. Décor is simple and chic, complimented with rattan interiors and neutral linens. Junior suites share a pool per unit of 2 suites, whereas villas enjoy a fully private pool for full family intimacy. This is El Gouna in Egypt. Explore the shores of the Red Sea from Casa Cook's latest hideaway. Opening in november 2019, the newly built 5 star hotel is the fifth of Thomas Cook's award-winning collection of boutique hotels, designed with the postmodern family in mind.

Flanked by palms and perched amidst the desert mountains, the 100-room family-friendly hotel is the perfect base to relax and unwind. The rugged landscape is juxtaposed with contemporary Arabic architecture and green gardens– your own secluded settlement, with sweeping azure vistas of the Red Sea.

Facilities

  • Spa treatments
  • Massage
  • Outdoor freshwater pool
  • Luggage room
  • Concierge
  • Multilingual staff
  • Wi-fi*
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

5.0 Excellent1,708 reviews
Trip Advisor
Excellent
88%
Very Good
6%
Average
2%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
Experience

I had a wonderful experience at the hotel, and I would especially like to thank Germeen one of the staff members for her exceptional service. She was incredibly kind, professional, and always willing to help. Her warm attitude and attention to detail made my stay even more enjoyable. She truly went above and beyond to make sure everything was perfect. Thank you for the amazing hospitality!

TripAdvisor Review
Awesome

It was a great experience the staff was so awesome especially germeen at the reception and ahmed raga Ahmed Ahmed ragab at the gate. The room service was more than greatness.

TripAdvisor Review
Worst guest experience

The worst service I have ever experienced at a hotel! Food arrived an hour late, bathroom amenities that I ordered never arrived after asking two times, took more than half an hour for an adopter to arrive! The worst thing of all is that after I had asked them to clean my room I came back at the end of a long day and nothing had been done! It was just left in the same state! I have now being waiting for over half an hour for someone to come and clean it and still no one has arrived!

TripAdvisor Review
Casa cook is disgusting

It’s actually the worst service I have ever received from a hotel. The room has not been cleaned since I checked in, everything takes more than an hour to arrive (even water). We explicitly asked for the room to be cleaned at the reception and we came back and nothing was done. All the amenities they mentioned were not there, and I sent my suit to get steamed and they ironed it and they ruined it.

Not worth half the price we paid. It’s disgusting.

TripAdvisor Review
Great experience!

This place was so cool! Loved the decor.

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