Sunrise Diamond Beach Resort

Just returned from our second stay at this hotel. First impression of the hotel is a very clean and welcoming, the staff can’t do enough for you. Rooms are a very good size with large bathrooms with a rain water shower. We had a swim up room with was right in front of the main pool which can be very noisy during the day, with loud music being played from 9am, ask for a room change to a quieter area which we was given the following day. We stay in block 9, room 9116. Which had a very large patio with sun loungers and table and chairs, bonus of 2 further loungers in the pool. Rooms are well maintained and cleaned daily. There are plenty of restaurants to and bars to eat and drink, food is always delicious. Main pool bar has fantastic staff especially Mohammed who keeper us throughly hydrated throughout our stay, the lifeguard Mohammed can to our room daily to change our towels and clean our sunglasses. Tarek who works in the Basillica restaurant is the best really friendly. He looked after us most nights at dinner. All staff at this hotel really can’t do enough for and great you every day with a smile. Pools are clean and a good size, the main family pool has daily entertainment and activities going on. There is a pool with water slides but we didn’t use them. Would we go back again? Yes definitely already looking to book for next year. It’s a five star hotel with a 7 star service in my opinion, the staff are what make this hotel what it is.

Fantastic hotel, nothing a problem, staff so helpful and friendly. Superb entertainment around the main pool.

Wow, what a stay!

The staff here can’t do enough for you. There’s far too many to name but a few standouts I want to mention. (I hope they get to see this too!)

Adults pool - Mahmoud and Hossam. The most friendly pool staff you could hope for. They go above and beyond to ensure the stay is as comfortable as possible. Reserving towels, making great towel designs, making fantastic drinks (all brought to the sunbed) and even put the umbrellas up/down for you. The staff here ensure you don’t have to do anything. I’ll miss them as they’ve been amazing and I wish nothing but the best for them

The rooms - Ahmed (block 8) has been incredible. Very friendly, always saying hello and asking what he can do. The cleaning is top standard and he goes above and beyond with some amazing towel designs as pictured below. He's the upmost professional

Catering - Sherif the chef in Gamila restaurant is the epitome of service with a smile. He’s laughing all day despite long hours and always welcomes you in with open arms This is a great hotel with great staff. They work incredibly hard to ensure a stay of luxury. The food is also brilliant with a huge variety of buffet and 5 onsite restaurants (with no limit). The Italian and Egyptian in particular were personal faves.

The drinks selection is good, with many cocktails on menus throughout the hotels (probably around 25 with options for "specials" if you fancy something different"). Only snag is limited beer options but they have one draught option in most bars. Oasis pool could do with draught pump rather than cans

Thank you Sunrise and thank you Hossam, Mahmoud, Ahmed and Sherif!