- Jamaica Holidays
- Montego Bay
- Iberostar Rose Hall Beach
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Iberostar Rose Hall Beach
Jamaica, Caribbean
Montego Bay
This is a fantastic hotel complex of colonial-style decor located directly on the white sandy beach of the lovely Montego Bay. The hotel provides guests with unlimited services and the perfect environment to disconnect and relax from their daily lives. Sea views can be enjoyed from most rooms and guests may take advantage of the many leisure and entertainment facilities, as well as numerous restaurants. Outside the premises, there are many interesting touristic sites worth visiting, such as Dunns River Falls in the town of Ocho Rios. The resort will woo you as the best choice for a family getaway, a romantic vacation, or even as the host of your next business convention. As one of the best hotels in Montego Bay, your entire trip will be an exclusive experience filled with an abundance of things to do and places to eat. Receive attentive service along with detailed amenities and discover exciting facilities throughout the resort, each made for a different purpose but with one goal, to help make your vacation dreams a reality. Food lovers and picky eaters alike will discover a culinary adventure within the resort walls of the property. The best dining in Montego Bay includes themed à la carte and buffet restaurant options to choose from. From local traditional Jamaican food to Japanese dishes, each eatery will transport your taste buds to new exciting flavors. Let go in the luxurious spa facility that provides detoxifying and relaxing services. Every guest deserves a specialized treatment whether that be a couple’s massage, beachfront massage, or a hydro massage in one of the dynamic pools. From facials to body scrubs, find a range of renewing treatments in one of the best hotels in Montego Bay. The resort hosts a variety of facilities and suites that are specially adapted for children making Montego Bay the ideal family getaway.
Facilities
- Darts
- Tennis
- Billiards
- Volleyball
- Beauty salon*
- Spa treatments*
- Massage*
- Solarium *
- Steam bath*
- Sauna*
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.0 Very Good7,646 reviews
Excellent
53%
Very Good
26%
Average
11%
Poor
5%
Terrible
5%
Location
Cleanliness
Service
Value
Lovely holiday , with some areas to improve
A Lovely Holiday With Some Areas to Improve
⭐️⭐️⭐️⭐️ 4/5
We recently spent 9 nights at the resort and, overall, had a lovely holiday. There were definitely some positives, but also a few areas that we feel could be improved.
🛏️ Rooms & cleanliness
Unfortunately, our arrival didn’t get off to the best start. Our first room wasn’t ready, so we were given a twin room for the night. It wasn’t as clean as we would have expected, so we were pleased when we were able to move into another room which was much more suitable for a couple and had a much better view.
However, cleanliness remained an issue throughout our stay. The floors in particular were very dirty. Housekeeping came almost every day and mopped, but the floors still seemed dirty afterwards, leaving our feet black and with bits of dirt on the bottoms of them.
There was one day, however, when our room received a really thorough clean and it was spotless. The cleaner even folded our clothes, which was such a lovely and thoughtful touch and really stood out to us.
🍽️ Food & restaurants
The food was one of the highlights of our stay. There was a really good selection every day and we always found plenty of things we enjoyed.
We particularly loved Uncle Tony’s. We both really enjoyed the food and the romantic atmosphere made it a lovely evening for us as a couple.
We also tried the Italian restaurant. Unfortunately, we left feeling a little disappointed with the portion sizes and ended up going to the buffet afterwards.
🏖️ Pool & beach
The pool was lovely and we really enjoyed spending time there. There were also various activities taking place around the pool each day, which created a nice atmosphere and were enjoyable to watch.
The beach was also beautiful. One downside was being approached by people trying to sell things, and we also encountered people who appeared to be selling drugs on the beach, which made us uncomfortable.
👥 Staff & atmosphere
This was probably one of the more disappointing aspects of our stay. While there were some lovely members of staff, we did find some of the waiters and other staff to be quite cold or rude. On some occasions, it felt as though they didn’t really want to be there, which is unfortunate as friendly service can make such a difference to your holiday.
We also noticed quite a lot of people smoking weed around the resort. This wasn’t something we expected to see so frequently, particularly with families and children around, and we felt it was a downside to the overall atmosphere.
🔨 Resort maintenance
There was some repair and maintenance work taking place around the resort. This is completely understandable given the hurricane that affected Jamaica last year, so we don’t feel this should necessarily be held against the resort. It’s simply something to be aware of if you’re visiting while the work is ongoing.
❤️ Overall
Despite the negatives, we did have a lovely holiday and there were plenty of things we enjoyed. The food selection, pool, beach and especially Uncle Tony’s were highlights for us.
The main things we feel need improvement are room cleanliness, consistency of housekeeping and the attitude of some staff. If these areas were addressed, we feel the overall experience could be significantly better.
We would still look back on our 9-night stay with some really lovely memories, but we do think there is room for improvement to make the resort experience match the expectations guests have when booking a holiday here.
Review by Hollie P Norwich, United Kingdom
Holiday
This holiday was unbelievable staff where extremely kind and helpful especially Jermaine from the entertainment team invited us to play volleyball and made it 10 times more enjoyable
A great holiday from start to finish
We stayed at Waves for 10 nights, and thoroughly enjoyed ourselves. The ocean view room was a very pleasant surprise, and being able to wake up each morning and see the ocean from bed made for fantastic start for the day. Our room was spotless each day, with fresh towels arriving during each clean.
The food was excellent, including the buffet, and the drinks were free-flowing from dawn till dusk. Special mention to Dean and Oneil for looking after us so well, with Oneil giving us the full VIP treatment.
The location was ideal, close to the airport and all of the local amenities. You couldn't really get closer to the beach, the only slight downside being the local kayak-based entrepreneurs who we thought were a little more obtrusive than we would have liked (and who scarpered on the couple of occasions the police passed by).
All in all, a great stay, and one we would gladly repeat.
Plates remain in room for days, bed not made, towels not changed.
Friends and family trip, dissatisfied with housekeeping so far, let’s see if it improves.
The perfect time in Jamaica
The people and the service was really nice, the hotel and food surprise us in a good way!, Was de the perfect time, not to many tourist everything really clean.
Review by Andrés Cristoba... M Santiago, Chile
