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- Plaza Marchi Old Town
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Plaza Marchi Old Town
Croatia, Europe
Split
This charming Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels can be found in Split old town. The premises are housed in a building dating back to 1318 but have been fully refurbished in 2018 A brand-new hotel in Split's UNESCO-listed Diocletian Palace The newly openedPlaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels named after the Marchi family. Today, the building has been elevated to a highly desirable high-end boutique base that beautifully showcases its original features.
Here you can expect total immersion in historic splendor, as the hotel jostles with the ancient walls of St Mihovil church, the oldest church in Split. Each of the hotel's 24 rooms have been meticulously conceived and finished – exposed stone walls and ornate frescoes are complemented by exquisite carved-oak furniture. The high point is the roof terrace, offering splendid views over the city's red-tiled roofs, out to sea and towards the Adriatic islands.
The air-conditioned rooms provide free WiFi and are decorated by a renowned Croatian painter. Each room is equipped with a Smart satellite TV ,minibar and a handcrafted work desk. Every room has a private bathroom with a rain shower and designer tiles. For your comfort, you will find free toiletries and a hairdryer.The hotel is equipped with 2 types of power sockets and includes charging cables for various mobile phone types. You will find a 24-hour front desk at the property. Cathedral of St. Domnius is 350 feet from Plaza Marchi Old Town - MAG Quaint & Elegant Boutique Hotels, and People's Square - Pjaca is 350 feet away. Split Airport is 7 miles from the property. This is our guests' favorite part of Split, according to independent reviews. We speak your language! Airport shuttle is available at an additional charge.
This unique accommodation with ancient traditional architecture recalls palaces from the world over. Split patrician families authored this smaller palace in emulation of the Roman emperor's.
Facilities
- Car park*
- Garage*
- Wi-fi
- Transfer service*
- Secure parking*
- Valet parking*
- Airport Shuttle*
- Launderette*
- Air conditioning in public areas
- Hotel safe
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
3.5 Very Good135 reviews
Excellent
43%
Very Good
16%
Average
11%
Poor
13%
Terrible
17%
Location
Cleanliness
Service
Value
Wish I had read the reviews before booking
My wife and I stayed three nights here. The first night the air conditioning didn't function properly which the hotel was aware of when we checked in. It would shut off after 20 minutes or so. I had to get up several times during the night to reset the breaker. Needless to say, it was a pretty sleepless night. In the morning I reported the issue again and a technician came by later that day. By 5:00 pm the second day the A/C still wasn't working. We called a handful of nearby hotels but couldn't find a suitable place to move to. We were finally moved to another room and it had very good A/C. Unfortunately though the bed was awful. When I spoke to the manager, Nora, about the problems after the fact she was dismissive, argumentative and basically told me I was wrong. Perhaps she should've slept without air conditioning and on one of those supposedly new beds of theirs? I understand that problems occur at hotels but it's how the folks in charge respond and how quickly they resolve those problems. The management here fell miserably short by those standards.
Never ever go to this hotel
Our stay at Plaza Marchi was a terrible experience. The reception staff, particularly Lana and Nora, were rude, dismissive, and completely unprofessional. We were left without toilet paper for 24 hours and without a working shower for THREE DAYS. These are basic necessities, not minor inconveniences. When we raised our concerns, we were met with an attitude that made an already frustrating situation even worse. This is not hospitality. Please see the attached photos documenting the conditions we experienced. For a hotel in the heart of Split Old Town, the lack of basic service and respect was shocking. Management seriously needs to address how guests are treated and how basic problems are handled.Lana told us that all rooms have bathtub no shower at all but when you go to their website they have done false advertisement with shower however there are only tubs. False statement by Lana from girl receptionist.
Not a good place to stay
Smelly rooms and rude staff, would not recommend
All positives from me!
It's always a bit of a lottery when you book a hotel; some are good, and some are not so good. This hotel is one of the good ones. I have been here for a couple of nights and the comments made by other guests simply do not equate with those of my friends and me. The location is very good for those wishing to spend time on the Riva and its beaches, whilst being well placed for all there is to offer inside the City walls. Yes, the towels are not fluffy and new, but they serve their purpose well enough. Whilst the fridge isn't ice cold it does keep things cooler than left in the room. The showers are really good, easy to control and full of pressure. The air-con works well and remains on after you take the keycard out of its socket by the door. We have met three receptionists and several housekeeping staff, all of whom couldn't be more friendly. Ignore the negative reviews and see for yourself that this hotel is a good one.
Review by Gill S Leeds, United Kingdom
Great location.
Great location, 2 mins from the harbour strip. Jimmy and Sonya were both lovely accommodating, Jimmy showed us the nearby local Spar so that we could stock up on essentials. Sonya tried her best to get our tv working, as the advertised channels BBC and CNN weren’t working. In fact, they didn’t work during our stay because the management didn’t respond to Sonya’s requests to fix the tv; disappointing. Breakfast was in the Fife bar, approx 10 mins walk along the harbour. We didn’t mind the walk, yet it might be a strange thing for other guests, not expecting the early morning walk. The rooftop area was nice, albeit sparse. We watched the sunset and the lightening storm from there. If more attention was paid to ensuring the bedside electric sockets and usb sockets working, then I would have rated this 4 star experience. Nice shower, poor aircon.
Review by markdawkes2 Newport, United Kingdom
