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- Aelius Hotel and Spa
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Aelius Hotel and Spa
Greece, Europe
Gouves
Aelius Hotel & Spa
We are ideally located in the tranquil resort of Kato Gouves, 600m away from a sandy beach and very close in walking distance from shops, restaurants and bars.
CretAquarium, the International Exhibition Center of Crete and the picturesque village of Gouves are accessible within walking distance or a short drive. The Cretan Golf Club and two of the largest water parks are only a short drive away from our properties. Heraklion city, appox. 17 km. Our Hotels are easily accessed from Heraklion Intern. airport (14 km) and Heraklion port (17 km). Additionally taxi, car rental service is offered and the local bus station is only 150 m away from the hotel.
Aelius Hotel & Spa is a complex of 200 Rooms & Suites offering high quality accommodation with up to date technology and comfort. It features various room categories that can meet the needs of different age groups and are able to offer a unique holiday experience. Aelius Hotel combines high culinary quality with excellent service in a relaxing and cozy environment. Our commitment in the attention to detail is a basic ingredient in providing delicious dishes from Greek and International cuisine accompanied by a bottle of wine from our local and regional selection.
Sensus experience by Lavris Hotel Group provides an exclusive holiday experience in a private sanctuary where guests can enjoy, relax and gently let themselves be carried away in the immensity and beauty of the unique architecture and the aesthetics of the areas. Sensus Experience has 30 rooms & suites with special architectural touches and smart, ECO friendly technology that combines the sense of pure Cretan hospitality, while ensuring to serve the increased needs of the modern traveler. Sensus Experience guests, on exclusively basis, get access to a Sensus Snack Bar, a Sensus Ambassador who will assist them with their every need, and a swim-up pool. The rest of the facilities are commonly used and shared with the Aelius Hotel & Spa.
Facilities
- Darts
- Billiards*
- Spa treatments*
- Massage*
- Sauna*
- TV lounge
- Entertainment programme for children
- Children playground
- Sun loungers
- Children’s swimming area
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent1,602 reviews
Excellent
62%
Very Good
25%
Average
7%
Poor
4%
Terrible
3%
Location
Cleanliness
Service
Value
Kritamos at Aelius
Really tasty food! The mushroom risotto was 10/10!!!
Back neck shoulders
The massage was great and Mike was brilliant
Very dissapointing
- Run down area - very desolate.
- Swim up pool in sensus area not at all private with steps outside balcony - people literally sat outside our balcony very dissapointed.
- Noise from hen party diving in pool at 2am in the morning, running around corridor - tried to contact reception 3 times with no answer only to call back later (what if this had been an emergency?)
- Hotel unsecure due to open driveway to side of apartments (anyone could walk/drive nest to our apartment or use the sensus pool area)
- Struggled to book for massage - finally booked appointment only to return from trip to find note attached to door to rebook.
- Snack bar atrocious - couldn't even make a cheese and onion toastie (2 slices of toast with cold cheese and onions on side)
- Older lady in restaurant very rude.
A hotel of 2 halves
Definitely a hotel of 2 halves! We started off in a family room above the main restaurant overlooking the car park which was floodlit at night! The room itself was basic and had two bedrooms with two double beds and the bathroom was a bath with a shower over. To say it was tired would be an understatement. The bathroom was grotty and smelt of sewage all the time, probably due to the drain in the floor there was also a chimney going outside with a glass shower door very odd. We complained for three mornings running asking for a change of room and even offering to pay. Eventually, we were given a room with a swim pool and an accessible bathroom - such a difference it was as if we were in a different hotel - still wouldn’t have paid the extra for this room though. A lot of of the conversations around the pool were about the differences in the room and it seemed to be a bit of a lottery what you ended up with. The pool areas the restaurant and the bar I couldn’t fault to be honest. Being all inclusive, we did have premium brands such as Bacardi and Smirnoff. Unfortunately the all-inclusive drinks stop at 11 which when you’re on holiday is a little bit early! The entertainment was lacking and on 2 nights was cancelled as there had been a bit of rain in the day. There was just something lacking. The resort itself was dilapidated scruffy and quite grubby. The beach was not pleasant and we didn’t spend a day there. The majority of the staff were good. Would I recommend this hotel? No, would I recommend the resort? No. If it had been a cheap deal, this review might have been a bit more positive but for mid September it certainly wasn’t a bargain for what was not a four star hotel! I felt very sorry for those people who were unable to get in their rooms having arrived 1 in the morning and being forced to sleep in reception and those people who were asked to move rooms on their last day just not good enough.
Review by tracy n DEVON
Family Holiday
The pools were lovely (a lot of stray cats one with a very snotty nose) but nice! Rooms were lovely apart from we had a room booked for 3 and only 2 coffee mugs, chairs etc but very comfy beds and beautiful rooms. Location is very nice, very close to the beach! Atmosphere was great, but when the weather was bad all the entertainment in the evening was cancelled and a small area to sit to have a drink. Don’t bother going to the spa, ladies SO RUDE! They cancelled our treatment on the day when we got there and then were not accommodating to rebook even though we were there for 10 days. The staff in the restaurants and pool were so lovely and overly helpful! The À la carte restaurant the food came cold after watching it being sat at the pass for a while - wouldn’t bother going if it wasn’t complimentary but staff were lovely and brought out a birthday cake and sang! Buffet food was good but very similar everyday but good food. Easy to rent a car from the hotel and easier access to the bus. Would recommend but do not bother going to the spa!
