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  • Greece Holidays
  • Kolymbari
  • Avra Imperial Hotel

Avra Imperial Hotel

TripAdvisor Review
Greece, Europe
Kolymbari

Surrounded by lush fragrant gardens, the luxury hotel enjoys a privileged position in Kolymbari, only 100 metres away from the beautiful sand and pebble beach, picturesque Venetian harbour is 23 km away. The international airport is at a distance of 39 km. The hotel has a pool landscape of fantastic water sports facilities, a top-class spa with fitness and wellness centre, a world-class conference centre, a business centre, three gourmet restaurants and pubs. Simply the ultimate in luxury accommodation in Crete. The magnificent hotel offers luxuriously appointed rooms and suites, many of them with a shared or private pool. Features include individual air-conditioning and heating, internet connection, appliances and a bathroom.

Hotel Information

Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts and a sauna. This hotel also features complimentary wireless Internet access, concierge services and babysitting (surcharge).

Facilities

  • Darts
  • Badminton
  • Tennis
  • Billiards*
  • Beauty salon*
  • Spa treatments*
  • Massage*
  • Steam bath
  • Sauna
  • TV lounge
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

4.5 Excellent2,401 reviews
Trip Advisor
Excellent
64%
Very Good
23%
Average
8%
Poor
3%
Terrible
1%
Location
Cleanliness
Service
Value
TripAdvisor Review
Another really lovely stay

Yet again we have had another fabulous stay at Avra Imperial in Crete. The hotel was wonderful as always, with a particulalry beautiful room. Weh ave staye din the Avra many times now, twice this year alone. The staff are consistently professional, friendly and attentive always. A special mention must go to Dora on reception, who was exceptionally helpful and welcoming. We ate several times at the Sea Side restaurant in the evenings and really enjoyed it. The food was fantastic, the setting is incredible, and it offers something quite different from the other restaurants in the hotel. The staff in the Seaside restaurant are so lovely and made each visit feel special. The Avra introduced an adults only area of their hotel and we ate breakfast in the Greek restuaurant and it was was wonderful for a long leisurely coffees in the morning, a really great idea. The hotel work shard to accommodate all guests in a way that everyone feels special. I would also particularly recommend the spa. I had two treatments during our stay and both were excellent. Katerina, the spa manager, was extremely helpful, knowledgeable and flexible when arranging the timings. I had a body treatment with Nicoletta which was unlike anything I had experienced before. Her attention to detail was exceptional and the treatment itself was absolutely fantastic. Avra Imperial continues to be a hotel we thoroughly enjoy returning to, and once again the quality of the accommodation, food, spa and, most importantly, the staff made it a wonderful stay. Highly recommended.

Review by Janine B County Kildare, Ireland
TripAdvisor Review
Avra Imperial

Positive: the SPA, fresh orange juice, food, pools, cleaning everywhere, safety all around and everyone very professional. To improve: have a real salted butter and, sometimes, to control the (instable) weather.

Review by Miguel S Porto, Portugal
TripAdvisor Review
So disappointed

Great location. Hotel is a little dated. The so called deluxe room beds are hard pillows are old and lumpy. Reception are rude and argumentative. Television doesn’t work. No iron, bathroom smelt funny. Food wasn’t the best. Before you have finished the meal the waiters are taking you plates. Wouldn’t come back. It’s a 4 star definitely not a 5 star hotel.

TripAdvisor Review
Avra in my heart. Residence Collection this time. Will gladly come back.

For my 3rd visit at Avra Imperial, I stayed in the Residence Collection, in a Premium Room with a private pool. And as this was the only slight dissapointment, let's get that over with: There was only direct sun very early in the morning, and only for a couple of hours. I think this goes for all the rooms of this type, at least in the building I was in (building 20 in the hotel map), so if this is important to you, be aware.

I had booked my transport through the hotel, and it was right on time and very comfortable.

Check-in: A seamless experience, with necessary information provided as well as a note with various information (opening hours for the restaurants etc). I was brought to my room with the "golf cart", my suitcase wheeled in and I was shown my room and the aircon.

I arrived late so dinner service was over. There were some bread rolls waiting for me in my room which was a very nice consideration, but I was sooo hungry, and the room service was still going so I went for that in stead. Quick to arrive, good food - and this was the case for the other couple of times I had room service as well.

My room was impeccable at arrival, and kept like that for the rest of my stay. The aircon worked very well which was bliss for me being a bad sleeper when I'm too warm. The beds are quite hard (which I prefer but can be an issue for others). If I'm lucky enough to come back, I will try to remember asking for a doble bed. I'm used to it, and twin beds that are not connected are not my jam.

I'm not a big breakfast person, but the breakfast at Xatheri had everything you could ever need - including a glass of prosecco if you're in that mood.

For lunch, I mostly stayed in the Residence area. You could sit in the Xatheri restaurant area and have table service, or order from the pool bar and either have it delivered to your sunlounger or sit in a more relaxed area, the menu was the same. There was enough variety on the menu that apart from a couple of days I had my lunch there.

Speaking of the pool bar: Iro, who works there, is a JEWEL. Working so hard and still being so nice is an accomplishment and she is a priceless asset to the hotel. When I left she very kindly gifted me a bottle of home made (her mother's recipe) vinaigrette and a bottle of olive oil from her village. I can report on both: Delicious.

For dinner I also stayed in the Residence Area except for a few days:

  • I had to have the Moon Rolls at Blue Dong for both my visits there.
  • Al Fresco is always so nice, they have a proper carbonara.
  • Avra Seaside is worth it both for the food and the ocean view.
  • I went to Basilico once for the variety and to see the re-decorating. It's a much busier (and noisier) environment than Xatheri, but also has more variety since the space is much larger. That being said, I would have been happy to have all my dinners at Xatheri if there were no other options.

In general, I think the food is very good, and I think everyone would be able to find something they like.

The Residence pool area was beautiful and clean, and the sunloungers very comfortable. The pool was maintained every morning. No sunlounger war, I saw available ones until about noon, some times later. It was so quiet and lovely, never crowded in the pool and if you're carrying several drinks (the cocktails are chef's kiss) someone would help you (the umbrellas are numbered).

The hotel grounds are kept so fresh. One day the hedges were trimmed and another day there was high-pressure washing around the pool - you always see people working.

I had booked a package with a floating breakfast, and a bottle of sparkling wine & chocolate included. When I asked the concierge if I could skip the breakfast and have the wine & chocs as a floating experience instead, this was no problem - arranged and on time. My final evening I got a surprise: Another bottle of sparkling wine, and a cake and a note, appreciating my return to the hotel. Unexpected, but very appreciated (even if I could only eat about 1/6 of the cake).

For my check-out I was collected by the "golf cart", luggage whisked away to storage as I had a late flight out and sadly there was no possibility for a late checkout. So my final day included a lot of waiting. But the all inclusive lasts until you leave the hotel, and the reception area has comfortable sofas with electric outlets. My arranged transport to the airport was on time and comfortable, again.

Would I come back? Oh, would I.

Review by rosis1975 Vestlandet
TripAdvisor Review
A fantastic stay in every way – our second home in Crete!

We stayed at Avra Imperial Hotel from August 20th to 27th 2026, and once again, the hotel provided us with a wonderful stay that exceeded our expectations.

The amazing service started even before we arrived at the hotel. We had originally booked a deluxe room, but really wanted to stay in the same part of the hotel where we had stayed during previous visits. The staff met our request with impeccable service and a very solution-oriented attitude. Since it’s the premium rooms in the Residence Collection that are located in this part of the hotel, they upgraded us from our original deluxe room to a premium room so we could get the location we wanted. They arranged this without any problems, and we really appreciated both the flexibility and the fantastic service even before the holiday had begun!

Upon arrival, we were greeted with warm smiles and immediately received assistance with our luggage. We were driven to our room, where we were given a thorough introduction to everything from the TV and air conditioning to the doors, telephone and other features. These little details really contribute to the feeling of being genuinely looked after.

The room itself was beautifully renovated, with elegant, soft and harmonious colours. The location was perfect for us, with sunshine from sunrise until around 3 p.m.

The food was another highlight of our stay. Our absolute favourite was the Asian restaurant Blue Dong, but we also have to mention the incredible dessert buffet at Basilico. It was simply out of this world! The cakes and desserts were, in our opinion, every bit as good as those you would find in excellent French pâtisseries. This is something you simply have to experience and comes highly recommended!

We also thoroughly enjoyed the delicious breakfast served at Xatheri, where a glass of sparkling wine made the start of the day feel even more special. 🥂

The hotel facilities are impeccable. There are beautiful and comfortable sun loungers both around the pools and on the beach. Even though the hotel was busy during our stay, we never had any difficulty finding available sun loungers.

We also made use of the spa facilities and enjoyed two massages each during our stay. The treatments were carried out by incredibly skilled, professional and friendly therapists and became yet another highlight of our holiday.

As if all of this were not enough, the hotel surprised us with a bottle of sparkling wine and a beautiful cake delivered to our room, made by the hotel’s talented pastry chefs. Personal touches like this mean so much to us and are a perfect example of what makes Avra Imperial so special.

After several visits, we have reached the point where it no longer feels as though we are simply going on holiday. It feels like we are coming back to our second home. ❤️

To sum it up, our stay was fantastic in every way: the room, the food, the facilities, the spa and, above all, the outstanding service provided by the staff. It is the people who truly make this hotel such a special place.

We are already incredibly excited about coming back!

We cannot recommend Avra Imperial highly enough.

See you again soon, our Avra Imperial family! ❤️🇬🇷

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