Grecotel Lux Me White Palace

From the moment we arrived, we received a warm welcome from the staff, who kindly took care of our bags and escorted us to reception. We were then shown to our room and were delighted to be informed that we had received an upgrade, which was a wonderful surprise. I had booked the Romance Combo, and although unfortunately the weather meant that we were unable to enjoy it outdoors, the staff went above and beyond by arranging everything in our room instead. This thoughtful gesture meant that we were still able to enjoy the experience and made the day very special.

There was also an excellent variety of food options available, with plenty of choice to suit different tastes. Overall, the service was exceptional, the staff were attentive and accommodating, and we thoroughly enjoyed our experience. We would be very happy to return and would highly recommend it.

Really enjoyed our 7 night stay mid September, the staff made this a very special experience, food at speciality restaurants was superb, Agreco farm visit being a highlight! Choice and quality of inclusive premium drinks excellent, including bottles of wine from the wine library with the special assistance of the sommelier, Charlotte. Great service and showmanship by the cocktail barmen on the sunset bar also a mention for very attentive waiter service by Michalis from the beach bar. Whilst some of the rooms and public areas are dated, all are immaculately clean. A small issue we had was resolved quickly and to our complete satisfaction by Grigoris from the management team, excellent customer service, thank you.

We have just spent a fantastic 8 days in the LuxMe White hotel. I was a little hesitant when booking as it isn't the cheapest but I needn't have worried. The hotel is incredibly well run to a genuine 5 star standard of customer service. The restaurants, bars, buffet and the level of additional special little touches (cake and chocolate boutique and a gellateria by the pool!) really ensure that you don't feel you need to leave the hotel. Normally I get bored in this type of hotel but in this case, there was really nothing to dislike and it was large enough to do something different most days. The main pool was especially nice, I used the gym regularly too. We went out to the Agreccofarm restaurant one night and that was also excellent. We chose the smallest standard Mountain View room which was a fair walk from the centre of the hotel. The room was a little small but you couldn't fault the beds, bedding and all facilities in the relatively small space. If you can afford one of the bigger sea facing rooms, I'd go for one of those but to be honest, we only slept there and used all the facilities to the max. Specific mention must go to the staff and the team at the LuxMe White. They are exceptionally customer centric and well trained and it really shows. Nothing felt like too much trouble and they were impressively staffed in all areas. Make sure you book the restaurants but if you can't get in, the main buffet is of such a high standard, you won't feel shortchanged. They even have a sommelier there too so if you like your wine, you are in for a treat. Highly recommended and as a relaxing holiday experience, it was worth every penny.