- Algarve Holidays
- Albufeira
- Epic Sana Algarve
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Epic Sana Algarve
Portugal, Europe
Albufeira
This fabulous resort hotel is just a short walk from the sandy Falésia beach and fifteen minutes outside of Albufeira on Portugal's southern coast. The resort is surrounded by eight hectares of green countryside and features a light, contemporary décor designed to complement its beautiful natural surroundings, making it an ideal choice for nature lovers. The hotel's classic rooms, suites and apartments all come with plush, king-sized beds, private en suite bathrooms with walk-in showers, large flat-screen televisions and free Wi-Fi. Guests can spend sunny days lounging by the five outdoor pools, golfing on a nearby course, or relaxing in the full service spa complete with sauna, Turkish bath, ice fountain, and gym. The three in-house restaurants serve delightful local and regional dishes in a chic and sophisticated atmosphere, while the two trendy bars offer light snacks and drinks or extravagant cocktails and lively music.
Facilities
- Portugal - Clean and Safe
- Tennis
- Volleyball
- Fitness
- Table tennis
- Spa treatments*
- Massage*
- Turkish bath (hamam)*
- Steam bath
- Sauna*
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.5 Excellent2,029 reviews
Excellent
78%
Very Good
15%
Average
5%
Poor
1%
Terrible
1%
Location
Cleanliness
Service
Value
First experience of Portugal
Exceptionally enjoyed my 3 days stay there.
A five-star property without five-star hospitality
EPIC SANA Algarve is a very large hotel with genuinely impressive facilities. The property itself is beautiful, well maintained and offers many of the amenities one would expect from a five-star resort.
Unfortunately, the weakest part of our stay was also the one I consider most important in a hotel of this category: hospitality.
The service often felt procedural rather than naturally attentive, and this became particularly apparent during our dinner at UDDO. We spent over €200 on dinner and left extremely disappointed with the way the situation was handled by the staff. When we raised an issue with one of the dishes, one member of staff did nothing about it, while another told us he would speak to the chef and never returned to us. For the remainder of the evening, we felt actively avoided rather than looked after.
Service throughout the dinner was slow and inattentive. At one point, my empty drink was removed without anyone asking whether I would like another. More importantly, when something went wrong, the response felt defensive and, at times, simply rude. This is not the level of service I expect from a five-star hotel, particularly at this price point.
And ultimately, that is what defines my overall impression of EPIC SANA Algarve. Beautiful facilities are important, but luxury hospitality is about much more than the physical product. It is about how guests are treated, particularly when something doesn’t go perfectly.
Having experienced other five-star hotels in the Algarve, the difference in hospitality standards is noticeable. For that reason, despite the quality of the property itself, I cannot recommend EPIC SANA Algarve to friends or family, and I would not choose to return.
616
An ageing hotel that is living on its past reputation and needs refurbishment. The staff is friendly and does their best to make up for the shortcomings.
We have stayed here three times, but it is now time to move on.
Epic sana
Amazing location.. right on one of the best beaches in algarve. Service and food outstanding especially the Italian restaurant at the hotel. Better than Italy with impeccable service
Review by devinmoodley Cape Town Central, South Africa
Five star standard let down by pool area
From the moment you arrive in reception you have the feeling this is proper five star (by Portugal and Spain standards). Service throughout the resort is excellent and the cleaners are in your room while at breakfast and there’s a turn down service in early evening - all great. Breakfasts were of a high standard but the queue for eggs was too long at busy times. Dining options were also good if a little pricey. We also enjoyed the day bed / cabana on the beach at a price of EUR120 per day.
The main reason for not giving five out of five is a really average main pool area that almost feels three star by comparison. The designers have sprayed cheap plastic decking all over the area and it just feels out of place versus the rest of the hotel. The pool itself is also average without any bells or whistles.
Would we return? Probably but at this price point we might try other five stars in the area first.
Review by holidayrover101 London, United Kingdom
