- Madeira Holidays
- Funchal
- Dorisol Florasol
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Dorisol Florasol
Portugal, Europe
Funchal
Enjoying fantastic sea views, this comfortable hotel is conveniently situated on the main street of the Lido area of Funchal, the capital of Madeira. It features a large ocean-view terrace with an outdoor pool, a children's pool and a playground. Many restaurants and bars, shopping facilities and the wonderful promenade are just a short stroll away.
Facilities
- 24-hour reception
- Late Check-out*
- Mobile phone coverage
- Wired Internet*
- Wi-fi
- Local and international calls
- Car hire
- Laundry service
- Medical service*
- Bicycle hire service
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
3.5 Very Good759 reviews
Excellent
26%
Very Good
38%
Average
23%
Poor
8%
Terrible
6%
Location
Cleanliness
Service
Value
Good Hotel Beautiful Island
We arrived around 9pm and had booked two rooms. The rooms are a good size with basic facilities, including a fridge, microwave and utensils, although there is no oven. Unfortunately, our sofa bed hadn’t been prepared. We contacted reception, but as it was late at night there wasn’t much they could do, so we had to take spare bedding from the other room. The biggest concern was the balcony. A broken, rusty section had a sharp edge that nearly cut my hand. We reported it and staff came up quickly to inspect it. To be fair, they did replace the whole metal section of the balcony, although it took two days. Breakfast is basic but okay. The bacon and cheap hot-dog-style sausage rotation actually made us laugh! 😂 The pool is nice and relaxed, with plenty of sunbeds. The evening buffet is €20 per person without drinks, which we felt was quite expensive. The entertainment seems to be centred around the evening meal, so we didn’t try it. We did walk through the dining room around this time and, to be fair, it did smell nice! The rooms are big and the beds are firm but comfortable. There is only one fan in the bedroom, though, so the dining/living area can get quite warm, especially as this is where the sofa bed is. Rooms are serviced well, and for the most part the staff are smiling, friendly and helpful. Overall, it’s a fairly basic hotel, but the large rooms, good pool area and friendly staff are positives. There were a few issues during our stay, but the balcony problem was dealt with properly in the end. I would definitely stay here again. Obrigado Madeira — your island is a truly special and beautiful place. 🇵🇹❤️
Review by N9120DEdaves United Kingdom
Very pleasant
Had a two week stay here, on a B&B basis, staying in a one bedroom apartment on the 5th floor. Had panoramic sea views & overlooking the pool. The room was very clean (cleaners came daily) and modern. Well equipped kitchen. Large lounge area. Only fault was the balcony needed a little attention. Dated furniture the floor was dirty. The railings were a little rusty but it seems the hotel are in the process of replacing the railings. Staff were all very pleasant and helpful. Breakfast was plentiful. Great location, close to restaurants and shops. Loved Madeira, I would definitely return.
Nice hotel with good location
We had two lovely weeks at Florasol. Our room, which was a studio apartment on the tenth floor (on the corner) with a full view of the sea and pool area, was very spacious and nice. We had everything we needed in the kitchen. Very nice staff and good cleaning every day. The breakfast was good and there was a lot to choose from.
Review by Road29006562087 Western Norway, Norway
An enjoyable holiday in a 3 star hotel
Lovely friendly staff. Breakfast had plenty of choice - cheeses, hams, fresh fruit, pastries, cereal & full English. Only had 1 evening meal at Madeira night, a buffet along with folk group singing & dancing. Beds comfortable & a big room with kitchen, ( microwave, kettle,2 hobs, fridge, plus crockery & cutlery. ) Balcony looked onto sea ( on 7th floor) but rails quite rusty. The only let down was the cracked & mouldy tiles in the bathroom Bath was very slippery, & the extra long shower curtain didn't help. Definitely need a non slip mat in bath, also a shelf to put your toiletries. Pol good with separate toddlers pool. Never had a problem getting a sunbed, although not very comfortable as no mattresses on them. Also there is a shaded part with tables & chairs. Buses to centre are 4-5 mins away down steps, along with the tourist Hop On Bus. Supermarket & restaurants & taxi's very near as well. Madeira is not a very good place to visit if you have mobility problems, it is very steep & hilly.
Review by JILL F Chester, United Kingdom
Misleading Advertisement: The Apartment Was in Terrible Condition
Very disappointing experience at Dorisol Florasol Residence Hotel.
The apartment we received was extremely old, outdated, and completely different from the renovated apartment shown in the booking photos. Most importantly, it did not include the balcony that was clearly part of the booking description and voucher.
We specifically booked a renovated balcony apartment, but instead we were placed in an old apartment of a much lower standard. From outside the hotel it is clearly visible that most renovated apartments have balconies, yet the hotel still insisted that this was “a Transavia issue” and refused to take any responsibility.
The bathroom conditions were also unacceptable. The bathtub/shower drain was blocked, causing water to accumulate while showering, which created both an unhygienic and dangerous situation.
What was most shocking was the attitude of the hotel staff. Instead of apologizing or trying to properly solve the issue, they effectively preferred that we leave the hotel — which is ultimately what we had to do. At no point did the hotel apologize for the misleading advertisements and mismatch between the booked accommodation and the actual apartment provided.
This completely ruined the beginning of our holiday experience.
Would not recommend unless you are prepared to risk receiving an apartment very different from what is advertised.
Review by 148savvass Amsterdam, The Netherlands
