Quinta Perestrello Heritage House

This beautiful hotel has lovely rooms and amazing staff. In particular, we want to thank Carlos, Laura and Sofia on the reception and the women who worked in the breakfast restaurant (we can't remember your names but you were all cheerful and lovely and started our day in such a positive way!) The breakfast choice was great, but could vary (e.g. scrambled eggs were sometimes overcooked and dry). The pool area was great and (unlike some other guests) we did not find it too small. We did, however, find the noise from the traffic on the road, as well as the hotel yard (bottles being thrown into the recycling bins, maintenance staff working down there) detracted from the lovely atmosphere around the pool at times. Access to the facilities in the neighbouring Pestana hotels was welcome as much as the ability to retreat from their hustle and bustle when we chose to. Altogether a wonderful two weeks' break - thank you.

We had a wonderful stay at Pestana Quinta Perestrello for ten days. From the warm welcome we had from Laura on reception to our final goodbyes, we loved every minute of this trip. Pros: the boutique hotel is small and friendly. There is a games room and separate library with plenty of books to swap on the ground floor. There is complimentary tea/coffee/soft drinks and snack available 24/7 on the ground floor reception. The rooms are spacious and spotless and having one that opened out onto the pool was an added bonus. There were always a choice of sun beds and umbrella at all points of the day. Breakfast was across a connected walkway in the sister hotel and had a good selection with friendly staff. Maria and Claudia provided a warm welcome and amazing coffee every morning. They even sourced soya milk for me which was much appreciated. There was a good selection of cereals, fresh fruits, cheeses, meat and breads and you could order hot food that was freshly prepared. There was a further choice of two larger pools and a spacious gym in the two adjacent hotels. These were only a three minute walk across a walkway and a lift. The hotel itself is only a 15 minute stroll into the old town or a five minute bus ride. There are plenty of bus routes available to exploring Funchal and the wider area.

Cons: the road could be a little noisy of at the bottom pool. I would imagine that the stairs down to the lower rooms would be a challenge for anyone with mobility issues, although there are plenty of lifts for accessing all other parts of the hotel.