Villa Del Mar

The Villa Del Mar is an absolutely shameful excuse for a hotel - simply AWFUL. Our entire stay was ruined by the hotel staff.

Firstly, we are vegetarian. We emailed the hotel a week or so in advance of staying and were told it wouldn't be a problem. And indeed on our first dinner, we were pleasantly surprised to find a 'vegetarian corner' on the menu. Then we looked a little further. On most nights, the vegetarian corner contained those well known vegetarian items such as Chicken and Pork. We would even cut into things thinking they were vegetarian only to find meat or fish hiding in the middle. It got to the point we had to actually pre-order vegetarian dinner items - only to be presented with something completely different to what we asked for because it was easier for them. Fried finger food is not an acceptable all inclusive dinner.

The bigger issue though was that the hotel lost our child's teddy bear that he had since birth and nobody cared one bit. The teddy bear was on the bed, which they changed (despite us not having asked them to do so). As a white teddy bear it clearly got lost in the sheets. We reported it the same day and they said they'd look for it, but it was clear from every interaction that they did not care one bit. Our child left his holiday crying saying he wished he'd never come - something that no nine year old boy should be saying after what should be one of their best weeks of the summer.

In short - if you're vegetarian or you have children, do not stay at the Villa Del Mar. You are not welcome.

We stayed at Villa del Mar recently. The hotel is in a good location, across the road from the beach near the old town. The breakfast was lovely with lots of variety. There are no balconies, which I knew before we left but I realised how useful they are when you don't have one. The pool area gets quite crowded and all the sunbeds are taken quite early on, although most people come and go and sunbeds do become available throughout the day. We sunbathed in the children's play area underneath the pool as this was very quiet and more relaxed. I dried my swimming costume and towel in this area too as there is nowhere to hang your wet things apart from the bathroom. Overall a nice hotel in a good location with a few minor setbacks.

Disappointed to say the least. Currently here now. Family of 4. Already 2k paid for the room. Which in my opinion is a room only just big enough for a couple and maybe a baby at push. We have teenagers and there is just zero space. Absolutely no where to put anything or hang anything. No where to hang wet clothing. No where to put suitcases. 1 tiny wardrobe for 4 people. Not even enough plug sockets for one each. It’s the most basic room iv ever been in at a very high rate. Do not be fooled by the photos online!! They are nothing like it. Spoken with the manager who offered us another room, exactly the same at the same price!! Another 2k. Total joke. Both manager and deputy manager persisted to shrug their shoulders as I expressed my discomfort. This is a 3 star hotel at most. There is also no where near enough sunloungers for everyone. There’s probably 20 sunloungers and 100s of people. Forces you out to the beach where there is no shade. The hotel is just too small and cannot cater for families. No toilets by the pool either which means walking back to the room or down 4 floors to reception every time someone wants a wee. Food and staff in the kitchens are lovely. It’s a shame management and owners are setting their prices extremely high for less than basic. My advice. Don’t book