Hotel La Fonda

Unfortunately we had a poor experience here. The hotel itself looks nice enough and our room 208 was spacious and comfortable with towels changed daily. The problem is our room was beside a cupboard which was used by all staff - the cleaning cupboard but also appeared to keep everything in there for the hotel and the staffs personal belongings etc. the doors slam noisily so we were subjected to continual door slams which actually vibrated through the wall of our room making it impossible to rest. The cleaners also were in and out shouting and clattering carts up and down the corridor outside from 7.30 each day. It was impossible to nap in the afternoon also because of this- it was continual. Also the church bells next door to hotel ring every 15 MINUTES from 7am until 12 midnight so sleep was terrible. I would recommend asking for a room away from the courtyard because of this. Breakfast was a shambles. The first day we stood and were ignored for 15 mins before asking if we could sit down- there was one cook and one waitress working. There was no explanation of how breakfast worked or if we could order hot food despite seeing others getting it- the amount of food being sent back was also unbelievable to those that were lucky enough to manage to order some. There were dirty tables , no glasses for juice, no juice, no knives butter or napkins left as nothing was being cleaned up. It appeared to be a free for all and People were having to sit at dirty tables and move the used dishes onto other tables themselves. We ended up only having fruit as it was all that was decent and available and gave up on breakfast after 3 days of this. Apart from the blonde waitress who did lunch and the bar and the dark haired waitress and bar staff the staff were very disinterested and unfriendly. Despite advertising 3 bars - none of them were open. The bar advertising happy hour did nice cocktails but only appeared to open for 3 hours a day. Closed by 9.30/10pm so no chance of a nightcap or a drink in the hotel at night. Service was painfully slow. The waiter Antonio who was either new or just terrible at his job was rude- could not muster a smile and actually ignored the British people waiting at the bar to serve Spanish people that walked in afterwards despite the queue. Everything was made to feel a hassle. On check out we were asked if we were checking in - such was the lack of interaction the staff had with its customers in a relatively small hotel. The mini bar was never restocked despite allegedly being promised this every day. They had no idea what we had consumed and I had to tell them at check out or we would not have paid anything - I am just honest. The spa pool appeared to be empty of water and at check in there was no discussion around breakfast, using the spa when the restaurants would be open etc or any other helpful info. I do not understand why the entire hotel appeared closed with no pool bar or other bar open There was no music or atmosphere and the whole place felt like a deserted ghost town that was about to close. Overall it’s a nice looking hotel but so so noisy and the service was terrible. I would not return.

This is a stunning hotel , in a stunning location . Service, spa and people were perfect and our ‘standard bedroom’ enormous . It does frustrate me when guests complain about church bells - if you want to avoid church bells don’t go to a traditional Spanish Village but head in stead to somewhere like Croydon

Lovely hotel, beautiful surroundings. Theres not a huge amount of attention from staff but I quite like that. Room 209 was large, clean and a huge bed. Nice bathroom and pretty decor. We booked the spa at 10:30am after good advice by reception staff to let it warm up. Really lovely time and yes there is a church bell - its sound is aged and authentic from the stunning church on the hill. We loved our visit especially the streets and restaurants around it. Breakfast at the hotel is a little basic nothing fancy but decent coffee (if you add an extra espresso to you’re cappuccino) and delicious custard doughnut things. Slight issue as you do have push your room door shut which may be a little loud however the place is gorgeous so you forgive it instantly