Palia Las Palomas

Spent a week here, quite disappointed.Spent over £1000 each and did not get our moneys worth.Got there in the afternoon room is clean ,few stains here and there but overall nice.The shower in the bathroom needs to be longer as every time we showers it would nearly flood the whole bathroom.The air con unit sounded like world war 4 was so noisy constantly.The bed was great so comfy and very spacious.Big issue with the sliding door to the balcony not having a lock just felt. little insecure.Balcony was nice we had a street view and didn’t experience any major noise issues.Ants kept coming out of the skirting boards and one on the bed had bitten me.We had a door in our room which was locked ,we later figured out it was a door directly into another persons room ,we could hear every time they showered flushed the chain to the toilet too and their children crying.Breakfast is okay just the usual things but nothing coverd up or warm unless you get there as it’s being re stocked. Lunch and dinner were disappointing meat was never cooked through pasta was cold and the sauces not even under a heat lamp.Pizzas were the best thing.All a lot of the same things put out . The new pool area is great we always got a sunbed even midday,wouldn’t eat from the snack bar covers in ants .Pool is clean and not too busy,unsure about the main pool as we didn’t use it. Drinks were okay cocktail variety wasn’t great only had about 4 out of a machine.Other drinks were okay!Wish they had the option of bottled water .Entertainment was terrible!We watched a magic show which consisted of a man juggling different objects and dropping them most of the time for a good half an hour.The singer was okay sang a good variety.Flamenco wasn’t great. Entertainment and jumbo club staff were always friendly and said hello ,chefs and food area staff collecting pots were constantly dropping plates and things on the floor. Area is nice just a short walk to the beach and shops .Avoid neo something italian was not good.Supermecardo across the road was great and handy. Lifts are quick but one of them doors do not shut completely and there is a urine smell as you turn right to the lifts at the reception on the bottom floor.Staff were spraying the area with a lovely scented spray but it only lasted about a minute.Got ill from food.Wont be coming back cannot believe we spent over a grand to come really devastated. Also costed 25€. for the safe which i think for over a grand should be included.The toilets dotted around the hotel were hit or miss some were very clean with locks lots of toilet rolls and hand towels,where as many had no locks so would have to have someone hold the door.Many had toilet rolls all over the floor and i did go in one that had feces speared on the wall.Really don’t like to complain and say these bad things but just need to be honest for future visitors .

Lovely hotel, have stayed before so was aware of the steps from one area to another. The hotel is in a good location, a short walk from the Carihuela beach. Food good, with a fair choice. Always lots of fresh fruit available and never overly busy in the restaurant. New pool area and bar really good, although would say the hour & half take over in the afternoons for pool polo etc was a shame for those with and without children who just wanted to use the pool, as this area has a really nice relaxed atmosphere and a high end feel to it. Plenty of sunbeds available in both pool areas. Rooms a nice size and very comfortable, always cleaned to a high standard. check in was quick and easy and we found all staff friendly and helpful.