Chatur Costa Caleta

Just back from a week at Hotel Chatur booked through love holidays all inclusive. Overall a great holiday- hotel is 3 star and a bit dated so I don’t understand why some guests expect more when they’ve paid for a cheap holiday. Saying that the staff were friendly especially on reception who sorted a change of room for us as we needed a wet room as my husband has mobility issues, hotel, rooms and pool area kept very clean, food fine especially good choice at breakfast and lunch- we ate out most nights though. Swimming pools lovely- we used the big pool which was great as had steps into pool so my husband could use it. Sun loungers not comfortable I agree but not a problem getting one. There is a smaller pool too and kids pool as well as a roof top pool. Location is fabulous! Ten minutes from airport. Short walk to beautiful beach and promenade as well as bars and restaurants- all flat walks although pavements quite ropey in places! Our only issue with resort was a lot of bars with live music were up or down steep stairs so we couldn’t get in - surprised us as resort is aimed at older clientele - a lot using mobility scooters. Hotel was very accessible though with working lifts and ramps to bar and pool area. Bar in evening could do with more staff as was always a long queue and don’t like plastic cups in evening- there is another bar which they shut at 6pm so that could have stayed open. We went out most evenings but they put on bingo, quizzes, singers snd an acrobat act. There was a burst pipe over the restaurant on our second day but the staff did their best to get it sorted and managed to still put on a breakfast snd lunch. The only real disruption would have been to the guests whose rooms were affected but even then they were back in their rooms by teatime. I recommend this hotel if you want a cheap holiday in the sun!

Really enjoyed are holiday met some lovely people nearly all the clients return I thought the presentation of food choices were good my only gripe is sunloungers very uncomfortable no padding on them one bar open at night with 2 staff it gets very very busy so would be great if management payed attention to this when they do have another bar that's shut at 6pm I do like entertainment not very good Im not in a rush to go back alot of clients said the same apparently it's changed not for the better

I have visited the hotel twice previously when It was a decent three star hotel but unfortunately on this occasion it did not achieve that standard. The daily quality of the food varied with lots of pork prepared differently The queues at the bar on at least three occasions were twenty to thirty metres long which makes people order double the amount making, which subsequently delayed your service and gets very very frustrating. The animation team are young and inexperienced and quiet noisy. On three nights there were professional entertainment which was good. They had a burst water main in the restaurant which caused havoc and for a few days indicating a lack of experienced engineers,also resulting in no air conditioning in the bar area. So not an enjoyable holiday so I will not return.