- Gran Canaria Holidays
- Playa del Ingles
- Akeah Broncemar
1/47
View 46 Photos
Akeah Broncemar
Spain, Europe
Playa del Ingles
This beautiful hotel is locate at a walking distance from the sandy beach Playa del Ingles. Links to the public transport network are to be found only about 300 m away. Las Palmas, the capital of Gran Canaria, is approximately 55 km away while the Gran Canaria airport can be reached by car in about 30 minutes. Guests can sample the culinary delights of the onsite pub and café. Guests may select breakfast, lunch and dinner from a buffet. The wonderful outdoor pool area will be everyone’s favourite place since it is perfect to sunbathe or have a refreshing swim. The rooms are decorated with soothing colours and are equipped with the essential amenities needed to have a comfortable and memorable stay.
Facilities
- Wheelchair-accessible
- 24-hour reception
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Car hire*
- Laundry service*
- Launderette*
- Medical service*
- Multilingual staff
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.0 Very Good2,100 reviews
Excellent
44%
Very Good
35%
Average
13%
Poor
5%
Terrible
4%
Location
Cleanliness
Service
Value
Leaves much to be desired
Ill start with the good points of this hotel:
- Housekeeping are amazing and fresh towels, sheets, bins emptied & beds made everyday
- Staff are friendly
- Good size rooms
Things that have made sure that we won’t be returning:
- The entertainment is so extremely loud that if you want to sleep before 12am, forget about it.
- No aircon in the bedroom
- The all inclusive drinks options are extremely limited and the ones that you can have aren’t great.
- Practically the same average food options for every meal
- Extremely loud music by the pool every day
- Majority of sun loungers are broken & umbrellas ripped
- Only ever one member of staff on the pool bar & main bar, meaning that there is nearly always a long wait.
- Wifi isn’t great
- Even after entertainment is finished the bar/seating area is extremely rowdy every night and echoes throughout the hotel.
- Beds are very hard
- Not enough seating in the evenings & bar has no aircon
Review by Niamh H Essex, United Kingdom
Cold food.
Food was cold no matter what time you got to the buffet and stale which meant we had to eat out every night which was a waste of our all inclusive. There is not enough seating round the entertainment which meant we couldn’t even make the most of drinks in the evenings either.
Poor food, service and WiFi
Nice looking hotel and spacious rooms. We felt it was not geared towards British guests. The food was lukewarm at best and although there was a good selection of individual foods they were not well matched to make a meal. For example there was pasta or spaghetti but no sauces to go with it. The bar often ran out of glasses in the evening and so guests were served in paper cups. Understandable round the pool through the day but not at night. The tv in the room had no English channels and reception confirmed this to be the case. The fridge in our room was warm inside. We reported it 3 times but nothing was done. On the 3rd time reception said it was a minibar not a fridge and so wouldn’t get cold. Not much use when the weather was over 30 degrees. On our last day we took a courtesy room and guess what, the fridge in there was cold ! The WiFi was very poor and we kept having to switch back to 5g which quickly ate up all our overseas data so we had to buy some more. There were broken sunbeds and broken umbrellas round the pool.
Great experience all around
Lovely hotel, clean and spacious rooms, great food and lovely staff! Will definitely be coming back!
Great location, walking distance to bars and restaurants as well as the beach
Wouldn’t return
The location is okay, close to the beach, shops and restaurants a close walk and the market right outside the hotel. The actual hotel was great, very clean and modern as well. The room we had was very spacious and comfortable with a big bathroom and balcony. However, the food was extremely disappointing, not much selection at all only around 6-8 (if that to be honest) hot dishes and then salad. I would say it’s catered more towards German guests. In the restaurant there is a coffee and drink machine with coke, sprite etc which would get extremely busy and the glasses were genuinely tiny so would get barely any drink in them. They were very short staffed so you would be lucky to find a clean table pretty much every single time we went in there we had to clean our own table and look around for cutlery. As for the flies I actually didn’t see flies all over the food and the whole time I was there didn’t see barely any! The bar that was open at night was a joke to be honest, one bar man in a tiny room, we were queuing for around 15 minutes to get a drink! The guests are mainly German and weren’t the friendliest many were very rude. The entertainment team are all German didn’t once speak to us and only really engage with German guests, everything is done in German.
