BlueBay Lanzarote

I have just come back from a 10 nights stay at blue bay with my family . Overall I would say great hotel for families . My children loved the pool area , and the unlimited ice cream and snacks during the day, there was hot dogs, salads, burgers. Chips pasta/rice , fried onions all sorts couldn’t fault the snack bar at all. Drinks are serve yourself for soft drinks and beer which I liked . Staff were very helpful , special mention to Sarah who was such a lovely lady always smiling and really made you feel She was happy to see you. The kids club I would say wouldn’t be so good if it wasn’t for aris. He is brilliant, I lost my finger nail playing water polo and he was really helpful with this. He gets everyone involved and is really good at remembering everyone’s names i noticed so a special mention to him too! The breakfast here is delicious, something for everyone from cooked breakfast to lots of fruit yoghurt and cereal and also pancakes and pastries . Lunch time we only ate a couple times but was always nice again something for everyone , the evening meal not so great in my opinion there was a lot of repeats and alot of pork! We ate out a lot and there is a pizza takeaway next door that was lovely . Lots of shops close by and the square is just a 15 mins walk or €3.50 in a taxi . There was so many places to eat outside of the hotel Close by a gorgous Chinese all you can eat buffet down the road. Great karaoke bar in town called jesters although prams not allowed. The market on the Sunday is brilliant but definitely book this way in advance as there is only 1-2 coaches for the whole island I was told. The pool area here is so relaxed it allows you to have as many floats as you want in the pool and play ball games Iv been to places before where it’s not allowed . It’s very much guests can do as they please vibe within reason. There was also a ‘life guard’ present although he was very pleasant I would suggest a refresher first aid course. To get a brolly around the pool you need to get up early otherwise they’re taken! So defo need more of them. Luckily we always got one each day. Now.. the down side to the hotel . I would say is the rooms. Unfortunately they let this hotel down massively. We stayed in room E121 and although I appreciated the ground floor as there is no lifts here ! It did however smell very bad. It smelt of drains and sewage . It was not a dirty room but it jusf felf dirty. Towel changes are every 3 days which I think is too long and felt we were using mucky towels , the cleaners tried their best but I don’t think our sheets were changed the whole time we was there and at one point had to ask for toilet role at the reception as we were not left any. They just need a lot of TLC to boost this hotel. I think you get what you pay for here , I think if the rooms were better and there were improvements I would return , however I’d want to be sure I was again on a ground floor especially as I have 3 young children 1 being disabled I’d not like to think I was up the stairs! But yeah great hotel for families , great location, great staff , food not bad . Oh and we did not watch one bad show here . The evening entertainment was always 10/10 . Thanks blue bay !

Just returned last night from 10 nights at BlueBay. Overall we had a brilliant holiday. Staff in the restaurant ..all lovely and friendly..especially Carlos and the lady who checked people into the restaurant some mornings. Breakfast was great..big selection of cooked breakfast, pancakes, eggs several ways, pastries, cold meats and cheese. Lunch and dinner could always find something to eat..mainly the pizzas which were delicious. Could do with more clear labels on some of the foods such as the pasta..unclear what they were some days.l..would be helpful if they were marked vegetarian or similar at least. The animation team were brilliant..lovely people, involved everyone, worked tirelessly to ensure every win enjoyed their holiday and cared about the guests…special thanks to Aris and Lucie who we enjoyed doing the darts, water polo etc with. Great asset to the hotel.

Only downside really were the beds. We were in block E. Sofa bed had ants in it, very uncomfortable mattress.
Beds in the main bedroom very uncomfortable, although the children managed to get some sleep . Disappointing as the beds let the stay down. Air con in the room was great and much appreciated. Hotel in great location with local shops a short walk away then a nice longer walk along the sea front to the main town. Could do with more regular veggie options, more clear signing of food in the restaurant.

Snack bar was very good . Evening entertainment was varied. We would return if the bed situation improved.

Honestly, it was ok, been better hotels etc so we expected just about what we got, had a 2 bed family room which was huge and 2 bathrooms, bit of a rubbish view but we hadn't requested anything so there we go! Breakfast was great (i don't get people saying Breakfast is repetitive, what do have for breakfast!) Mainly did pool bar for lunch which suited us and dinner was very 3 star, pudding was awful though no real thought! Pool needs a touch up but to do so they'd need to close for a month I imagine, it was cold but most pools are, few grumpy staff, dark haired woman in shop, clearly her phone more important and happy Sonia on reception, rest were great including Pasc, the man who took you to table in evenings and most bar staff. The area is really nice especially the square in the evenings , would go back to the area but probably try another hotel