Club Siroco

Rooms are spotless and spacious. Pool area is very clean, relaxed with plenty of sunbeds. Location very good, close to beach, shops and restaurants. Teguise beach is beautiful so lovely to swim in. Cleaning staff and office staff were efficient and helpful but the hotel is badly let down by the clearing / bar staff. They were rude and made no attempt to smile , speak English or show common courtesy, with the exception of the restaurant manager. He was very pleasant and cheerful. At breakfast the staff would talk over your table loudly in spanish, fail to acknowledge you and offered no service...reflected in an empty tip jar all the time we were there. The hotel has alot to offer but sadly this failing in training staff in simple customer service would prevent us from coming back.

The only reason I have given 3 stars is because the rooms do not have air conditioning. The apartment was in the Serenity area. I thought the apartment was average. I was quite surprised it didn’t have an iron or ironing board. There was a wardrobe but nowhere in there to hang my long dresses. The apartment was clean with toiletries in the bathroom, with an hairdryer. The kitchen had microwave, toaster, kettle, all pots pans, plates, cutlery and an hob. There was a tv in the room. I would recommend taking a portable fan with you. We were on the ground floor overlooking the pool. The landscaping is so beautiful. The staff were very friendly. We only had breakfast in the hotel. The food was buffet style, it was average but plentiful. The restaurant was very clean. It is about 20 minutes walk to the main square in Costa Teguise where all the shops, bars and restaurants are located. This is an adult only hotel. I would stay here again.