- Lanzarote Holidays
- Costa Teguise
- Galeon Playa
1/85
View 84 Photos
Galeon Playa
Spain, Europe
Costa Teguise
This comfortable apartment complex is situated in the renowned tourist area of Costa Teguise. The nearest fine sandy beach can be found within walking distance from the hotel. Guests will be able to find in the surrounding area a number of restaurants, shopping venues, bars, nightclubs, suitable for all tastes. The nearest public transport stops are located in the hotel's immediate vicinity. This is a perfect holiday complex both for families with children and groups of friends wishing to spend a few days under the sun.
Facilities
- Car park
- Late Check-out*
- Wi-fi
- Car hire*
- Transfer service*
- Airport Shuttle*
- Laundry service*
- Launderette*
- Medical service*
- Bicycle hire service*
- *Some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good2,827 reviews
Excellent
34%
Very Good
39%
Average
16%
Poor
6%
Terrible
4%
Location
Cleanliness
Service
Value
An average hotel in a great location
Advantages: Overall an enjoyable week-long stay at Galeon Playa in Costa Teguise. The hotel is situated in a great location with lovely bars and restaurants a stones throw away. The hotel is a 10 minute walk to the beach which makes it desirable for families, friends, couples etc. The hotel has two large and lovely fresh pools with plenty of sunbeds, (although no parasols at the smaller pool on the other side) this is managed well with the pools opening at 9:30am. No one runs to the sunbeds but I would recommend getting there around 9:20 to get your favoured spot. There is a brilliant animation team (led by Jundi) who works extremely hard and is amazing with the kids. There is always something for everyone at breakfast times and we particularly liked being able to use the excellent shower and washing facilities when checking out, this was really useful.
Disadvantages: Extremely disappointing that when we checked in at midnight on arrival the hotel was not able to provide drinking water so I had to walk to a local kebab shop in the early hours. We felt this was really poor considering we had a toddler who was thirsty and the tap water isn’t drinkable. We were in the older part of the hotel which is not yet renovated so though our room was spacious with a big bedroom, bathroom and balcony, the furniture and decor was dated and wearing away in places. We found the hotel to be understaffed. Even though the restaurant staff work tirelessly and are extremely friendly and polite, they could use extra help as we found the staffing teams to be small at breakfast for the amount of guests present. I can’t comment on dinner as we didn’t eat dinner at the hotel. The pool bar staffing was very poor. One member of staff serving and making food with queue wait times in excess of 15/20 minutes just to get a drink. In the height of the summer season this seemed like a huge oversight by the management team and I felt extremely sorry for the poor staff on their own doing all of that work. We also felt the lifeguards were generally ineffective. One of them was sat on his phone for large periods and even appeared to be watching a film on his phone at one point. This was really concerning.
Overall we did enjoy our stay - would we return? Probably not. But thanks to all staff for making our stay comfortable and our 18 month year old daughter loved her first abroad holiday.
Great hotel
Currently here almost at end of an 11 night stay , spacious and clean apartments, foods lovely, friendly staff and great location. Will absolutely return have really enjoyed our stay 😊
Dangerous 0 star holiday nightmare
Rating: 0/5 stars We have stayed at Galeon Playa twice before and never had an issue, but our 8-night stay this July with our 1-year-old and 5-year-old was the absolute worst experience we have ever had. We were forced to move rooms 3 times (staying in 4 different rooms total), encountering severe health and safety hazards in every single one.Room 1: The sewage smell was completely unbearable, and we caught three cockroaches in the kitchen in a single night.Room 2: A terrifying safety failure. On day four, while my daughter was bathing in a paddling pool in the shower, the ceiling quite literally collapsed due to a massive boiler leak. She could have been seriously injured by the falling plasterboard.Room 3: This room had a heavy, musty smell. We later discovered black droppings in the tub, and looking closer, the panel above the bath was filled with cockroach legs and faeces. Every time the wind blew, this debris rained down directly into the bath.Room 4: Moved here for our final night, only to find absolutely no hot water. Reception claimed they sent someone to fix it, but it was never resolved, forcing us to brave freezing showers before traveling home. Long story short: if you want to risk your children being hit by a collapsing ceiling, bathe in cockroach droppings, and endure freezing showers, this is the hotel for you. We filled out a formal complaint form before leaving, but management has completely ignored us since our return. I have given them ample time to respond before posting this. Avoid at all costs.
Review by Evie M Birmingham, United Kingdom
Lovely family friendly hotel with amazing staff
Lovely clean hotel with great facilities, staff are always busy with a smile on their face. We stayed in a suite which had a lovely view of the main pool and the sea, it had a separate twin room then a large lounge area with comfy sofa and two large twins pushed together. The bathroom was very large and lovely and clean. We were impressed with the size of the balcony with two sunbeds and table with chairs. We stayed half board and the food was great. Breakfast choice was amazing with fresh omelettes, im a fussy vegetarian but always found something tasty in the evening also. The staff in the dining room was so friendly and would make an effort to have a joke with the kids. They were straight over for drinks orders and worked so hard clearing up and making sure everyone was happy. A lovely family friendly hotel in the heart of everything, we would definitely stay again.
Review by Clare H Coventry, United Kingdom
Holiday with my grandsons 1 bedroom apartment
stayed here with my grandsons.room was big very clean no a.c.but large fan kept room cool , breakfast was very good large selection 2 pools boys enjoyed the big one , a few minutes walk away from the beach overall very good stay at this hotel
