Oasis Lanz Beach Mate

Had a great time . Lovely big room. Pool areas really nice . Good pool bar with reasonably priced drinks and snacks. Food on half board had reslly good choice and breakfsst was great. Juan on reception was great . All the staff are reallynice and helpfull.

Got back from this hotel at the end of July for 1 week..wished it was longer! So starting from the moment of booking in and through to checking out..we literally couldn't say a bad word! Staff were amazing on Reception and even changed one ov our rooms due to mobility issues with the grandparents. Fantastic service...our rooms were lovely! Clean,fresh,tidy,well kept and very spacious( we had the junior executive suite..i think). Maid service was great and she was friendly and spoke good English too..well done. The grounds around the rooms and pool area were very clean tidy and well kept. Pools lovely and clean...great sunbed access..no trouble. Breakfast only for us and wowser...lovely! Lots of choice...hot...tasty...clean tidy and great staff! We never had food in the evening though. Bar service was good...ok prices and snacks ok but we rarely ate and drank at the bar as we would go elsewhere for lunch times. So in terms of location this hotel was spot on!!! Literally just across the road was the Square( where it all happens) absolutely fantastic bars and restaurants everywhere and thriving every evening...just sooooo good!! We found lots of variety Recommendations of food places...Juanita Mumbai...La Familia...Kittys Bar....just walk everywhere and check them all out! Beaches lovely too...with some lovely bars around the beach cove...like the Cutty Sark and Dolphin Inn. All in all I literally loved this holiday and cannot wait to go back another time! Thankyou Oasis Lanz Beach Mate and Costa Teguise😁😁

Just back from a week staying at Oasis Lanz Beach Mate. Juan on reception did the check in for us and was really friendly so good first impression.

We had a third floor junior suite so carrying cases up isn’t ideal and probably not very quiet for the other floors as we passed them. All rooms are like separate apartments almost, own outside front door in to your room.

Room was lovely and spacious and clean. Good air con. First morning we had a problem with the kettle in that in didn’t stop boiling and spewed out boiling water everywhere which wasn’t great but when reported to reception the kettle was replaced immediately which was appreciated. The woman on reception also made sure no one had been burned. Had an issue with the TV the last 2 days but we didn’t report it so can’t complain it wasn’t sorted.

Location is fantastic - everything is so close by. Spar a few minutes away, the square only a matter of minutes, loads of shops and restaurants no matter what way you go. Prime spot for this hotel.

We were B&B but only actually had breakfast in the hotel 2 days. Plenty selection and as a vegetarian found I wasn’t stuck. Husband not a vegetarian so definitely plenty options for him.

Cannot comment on evening meals or the pool bar as we never had an evening meal or used the pool bar.

Perhaps my favourite thing about this place is the lovely little black cat which I think has made this place its home. Very friendly, appears young, and was happy to take some treats every night we saw him (I came prepared!)

We managed a late checkout which was great for a late flight home. Still had to be checked out by 2pm and cost €20 but I found that reasonable and there is a luggage store for your cases etc.

When we checked out we were told we had a bill for extras - we did not as we hadn’t bought any food or drink in the hotel. We explained this and had to sign to have it cancelled. While I appreciate it was sorted without issue, I wonder how the system works for charging to rooms. I would guess someone just said a room number and it happened to be incorrect and ours! Perhaps there could be a better way such as providing surname as well as room number and then this could be verified or charge it to the specific room key somehow?

As we left for the bus, we were kindly shown a more convenient way to go and assisted with our luggage which was appreciated.

Just a suggestion to the hotel - the little signs for going on the door handles for whether you want to have your room cleaned early or left with so not disturb for a while - due to the wind in Costa Teguise and as these are reversible and attached to the handle by black elastic, these spin round no matter what way you put it on the door. Twice during our stay we had cleaning staff knocking on our door, one day quite early, even though we had the do not disturb sign on. The second time it happened the cleaner was about to come in but I managed to get to the door from bed first and say we were still in bed. She pointed to the sign which showed blue (please clean room) and I tapped it and it turned back the way it was supposed to be. We always changed this when we went out each day and our room was always cleaned and made up for us coming back but I do think there could be a better system here, or individual signs so there can be no mistaking the request.

Overall we had a fantastic stay and this will definitely be our return hotel when we next go back to Costa Teguise. Would highly recommend.