- Tenerife Holidays
- Costa Adeje
- Hotel Best Jacaranda
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Hotel Best Jacaranda
Spain, Europe
Costa Adeje
This hotel in COSTA ADEJE is perfect for a holiday, sharing interests and moments of fun with all the family. Of particular note are the panoramic views of the swimming pool and of the avenue. It's 563 rooms offer customers a functional and pleasant environment. A bellboy service is available to guests. Facilities include Air Conditioning.
Hotel Information
Dip into one of the 6 outdoor swimming pools or enjoy other recreational amenities including a health club and a sauna. Additional features at this hotel include complimentary wireless Internet access, an arcade/games room and gift shops/newsstands.
Facilities
- Wheelchair-accessible
- Garage*
- 24-hour reception
- Mobile phone coverage
- Wi-fi
- Car hire*
- Laundry service*
- Bicycle hire service*
- Multilingual staff
- Air conditioning in public areas
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.0 Very Good10,177 reviews
Excellent
43%
Very Good
33%
Average
15%
Poor
5%
Terrible
4%
Location
Cleanliness
Service
Value
Family holiday
The food was amazing zing and the people are lovely the Entertainers
Awful awful awful!! 2 star at best !!!!!
This hotel is not a 4 star.!!! Avoid at all costs.
I’m not sure who is writing positive reviews, but this is 2 star at best!! The TUI rep told us it was a 4 because it has a hair dryer.!???
I can take my own hair dryer to a hotel, but I cannot take a door that locks, air con that works, beds that aren’t simply z beds pushed together , fridges that works and a ton of air freshener to get rid of the smell of drugs, smoke and damp.!!
This place is horrendous. !!!
The staff are unhelpful, TUI reps were the same, at a cost to ourselves we had to pay to move on the first day. I would urge anyone with a family not to stay here. It’s unsafe and dirty!
A good choice
2026 & this is the 3rd year in a row we’ve stayed at the Jacaranda. I have absolutely no qualms about returning, in fact I’ve already booked again for 2027. My late September/October was perfect !
Review by U374SUkathleenh Scarborough, United Kingdom
Overall good 4/5
Having seen some of the reviews I was very apprehensive before visiting, however I'm glad to report, that mostly, there was nothing to worry about.
I do agree with the sentiment in some reviews that it's a bit rough round the edges, it could do with a good refurb. It's a decent hotel but a bit rough round the edges.
We upgraded to the "best premium" room, I would say this is a standard 4* room, so I would anticipate the standard rooms may be more of a 3* standard
Positives
Breakfast, dinner had a decent enough selection, hot and some freshly cooked in front of you
Jacaranda cake was lovely
Staff all very friendly including cleaners
Brassiere restaurant looks great, pristine and modern.
We stayed half board but was offered a half board plus upgrade so we could get unlimited soft drinks and some alcohol drinks with food for 3.50 euros a day, this was great value and I'd highly recommend this if your staying half board.
Negatives
Brassiere restaurant, while it looks great you actually get less of a selection, I thought there would be a specific selection only available at that restaurant
Hotel and rooms a bit rough round the edges, hotel would massively benefit from a refurb
Hotel would benefit from an indoor pool or spa area especially as it's 4*
The hotel building is huge, if you have mobility issues, do not underestimate the distance you may have to walk if you are assigned a room high up/far away.
Cockroaches - while it's no where near as bad as some reviews make out, we did have 3 cockroaches in the room over a week, I easily dealt with them but if your someone scared of bugs just beware, but I understand it's very difficult to avoid cockroaches in the Canary islands. The hotel is Certainly not swamped in them as some reviews make out
Id certainly return to this hotel again, but would stay in the "best premium" at minimum, but there are other hotels in the area that look much more modern and more of a 4* but overall I am certainly happy with my visit
Review by Josh2695 Swanscombe, United Kingdom
Relaxed holiday
Lovely staff. Good food. Rooms need updating. No English TV channels only Sky news. Although they have aircon this was not used in public areas 25 deg at night. On main road roundabout.
