- Tenerife Holidays
- Playa de Las Americas
- Parque Santiago III y IV
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Parque Santiago III y IV
Spain, Europe
Playa de Las Americas
Parque Santiago III, situated in Playa de las Américas, offers a restaurant, stunning sea views, and complimentary WiFi. The property is conveniently located just 500 meters from Camison Beach and 600 meters from El Bunker Beach. All the units in this establishment include a comfortable sofa, a cosy seating area, a flat-screen satellite TV, a well-equipped kitchen with a dining area, a safety deposit box, and a private bathroom with a hairdryer. The kitchen is furnished with an oven, toaster, refrigerator, and coffee maker. This apartment provides 3-star accommodations with the added perks of a hot tub, beauty services, and a fitness room. Parque Santiago III Official also boasts a water park, and a solarium.
Facilities
- Bar
- Restaurant
- Snack bar
- Mini golf
- Gym
- Apartments
- Reception desk
- Garden
- Outdoor Swimming Pools
- Kids club
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
4.0 Very Good2,944 reviews
Excellent
43%
Very Good
35%
Average
13%
Poor
5%
Terrible
4%
Location
Cleanliness
Service
Value
A beautiful resort…
Just come home… absolutely love the Parque Santiago 3! The room was lovely, lacking in aircon but we just rented some for €60 euros for the week. The apartment was cleaned every day with new towels each time too. We booked with Jet 2 and it was a Superior 1 bed apartment(not studio) in the Santa Maria blocked with resort view. Beautiful balcony to ourselves.Pictures added (mind the mess). Kids slept on double sofa bed with no complaints (8&10). Yes the pool was shut 2x but the other pool was still accessible and yes it is salt (stings the eyes,(my kids wore their goggles and were fine) , and the taste is yuk for about a second 😂 but makes it easy to swim and float. The kids section is brilliant, my youngest had the best time on the slides. It was peaceful at this end. We didn’t use the restaurant but most nights there seemed to be a singer and I saw kids and parents dancing. I would absolutely book again. As for building noise I head it maybe 1 morning for half an hour and that was it. The staff here clearly work very hard to keep the place looking beautiful. I watched them at night for hours after the pool had closed cleaning and then in the morning. I wouldn’t hesitate to book again. (First time Tenerife-er). Staff are were all super friendly and helpful and it’s felt very safe with security around the resort. Thanks for a great experience!
Review by cat N Inverness, United Kingdom
Unfortunately Wouldn’t stay here again
We went to this hotel on our first holiday as little families all together, the hotel is in a great location. However this has to be the nosiest hotel I have ever stayed in from chairs and tables scraping across the ceiling, doors slamming all through the night and the cleaners being very noisy from very very early in the morning. There is only one ceiling fan in the whole room so the bathroom is so hot when having a shower or using the toilet. It states it’s a family hotel however when we were playing with my nephew in the pool we had little balls throwing them and the lifeguards were whistling at us saying we weren’t allowed. The sunbeds that are out at the pool are comfy however there’s not many parasols and there mostly broken so couldn’t use them and people were using four at a time which was ridiculous.
Our stay at Parque Santiago
We stayed at Parque Santiago 3 for a family holiday it was not as good as when we arrived we had a very basic room with a small shower head and dated bathroom so we did have to upgrade at an additional price. Be wary as some of the rooms are very dated but the upgraded room was great. We were self catering so we did not have any food in the hotel. Great location on the strip. Pool was freezing in April as they apparently turn the heat off at that time of the year.
Review by amyyydobson Middlesbrough, United Kingdom
WARNING BEFORE BOOKING PARQUE SANTIAGO III
WARNING BEFORE BOOKING PARQUE SANTIAGO III
The hotel had almost 4½ hours to clean, inspect and prepare our three-bedroom ocean-view villa, yet it was handed over with numerous faults that ruined the final part of our holiday.
Be aware that neither Booking.com nor the hotel’s own website clearly states that villa options below the four-bedroom category do not have built-in air conditioning in the bedrooms. Guests must instead rely on rented portable units.
Our villa had:
- Exposed live electrical wires that sparked twice and caused complete power cuts.
- No working air conditioning in any of the three bedrooms.
- Portable AC units and cables creating safety and trip hazards.
- A blocked shower, no shampoo or shower gel, and a fridge that did not cool properly.
- A TV that was not connected for Netflix or YouTube. I had to investigate and fix it myself, only to find the internet cable had not even been plugged in.
Engineers and staff repeatedly entered the villa throughout our three-night stay, destroying our privacy and rest.
We spent over £2,000 on this stay, after already spending approximately £4,500 with them the previous week.
This was our first family holiday since my mother passed away, and what should have been a peaceful and meaningful break became one of the worst holiday experiences we have ever had.
Despite everything:
- No manager called us back.
- No senior member of staff contacted us to acknowledge or empathise with what we had experienced.
- No proper resolution was provided.
Be very careful when booking with this company, because there is a great deal that is not clearly disclosed, and our experience showed very little care once payment had been taken.
Overall score: 1 out of 10.
over rated
We had 2 dated rooms, beds uncomfortable, ceiling fan....yes, this day and age ? requested 2 rooms next to each other & on ground floor - ignored. power points in these rooms are deadly - with 1 directly over kitchen sink ! smell of pure sewer from 10 am in the morning. - oh the joys. sun rises around 9am, directly over Cleopatra hotel, no shade so i asked for a parasol - denied ! yet Cleopatra hotel have them on top floor balcony's - so the excuse of them blowing over, well unreal. not to mention, hardly any room to charge mobility scooters, which were at the other side of the complex, long flight of stairs ! Pools were a free for all - 9am prompt opening like its a black Friday sale....honestly, this hotel we waited 3 years to get in it....however, needless to say never again. unfriendly staff, over rated hotel, very salty pool. looks good on the outside, but don't let looks deceive you. pictures will follow.
