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- Swandor Topkapi Palace Hotel
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Swandor Topkapi Palace Hotel
Turkey, Europe
Lara
Located in Lara Beach, Swandor Topkapi Palace is a perfect starting point from which to explore Antalya. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Swandor Topkapi Palace. Designed for comfort, selected guestrooms offer closet, towels, carpeting, clothes rack, slippers to ensure a restful night. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Antalya has to offer are three great reasons you should stay at Swandor Topkapi Palace.
Facilities
- Darts
- Tennis
- Billiards
- Beauty salon*
- Spa treatments*
- Massage*
- Steam bath*
- Sauna
- TV lounge
- Entertainment programme for children
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent6,191 reviews
Excellent
72%
Very Good
12%
Average
7%
Poor
4%
Terrible
5%
Location
Cleanliness
Service
Value
Great hotel for families
We had a great time here for starters you don’t get a wrist band! The hotel staff are all happy and friendly which makes a huge difference.
Pool area busy but always got a sunbed without reserving amazing for August. Slides open in the day which the kids loved.
The entertainment is incredible during the day and evenings.
Food it great a wide choice you do have to eat in the restaurants but that’s a positive no food plates piled up by the pool. All drinks served in glasses which I think makes guests more accountable no plastic cups rolling round.
The beach club area is a chilled area shaded in lots of places and always had space. Bar staff there again friendly and happy.
Rooms are spacious enough for Turkey with storage for all our clothes.
Only thing we need countered was the main restaurant is very busy in the evening but there is plenty of space if you go further in and they do let you know the busy times also.
A winner for us as a family if 4 two girls aged 9 and 12.
We would definitely return!
Great hotel
We stayed in the Double Duplex Room, which was a upstairs and downstairs. Brilliant room, lots of space and mini fridges stocked up every day at no extra cost. Clean and friendly. Recommend for families.
Review by Alex T Didcot, United Kingdom
Excellent stay and friendly staff
The hotel is excellent, the room in particular is great, we have a duplex and there is plenty of space for our family of four. There is also a lot of space around the pool and no need to rush to get up too early to secure a sunbed. The pier is also brilliant both on the day and at night time. Our children loved the aqua park too! We only have a couple of negatives, the lifts in the building are very slow and only have two working during the height of the summer. The other negative is getting a table at the buffet is a nightmare. However there is plenty of food on option during breakfast, lunch and dinner! The ala cart restaurants are great and the staff in all areas are incredibly friendly and helpful! All in all we would recommend this hotel to our friends. Thank you for a wonderful stay!
Hürrem Sultan Restaurant
Great experience altogether, beautiful surroundings, amazing service, hard working staff, the food was amazing, we loved trying different traditional Turkish dishes all to the sound of traditional Turkish live music. Five stars!
Disappointing for a 5-star resort – more quantity than quality
We stayed at Swandor Topkapi Palace expecting a 5-star all-inclusive experience, but unfortunately it fell well short of our expectations.
There are positives. The resort is very family-focused, with plenty of pools, activities and things for children to do, and there is certainly no shortage of food and drink. Our children had a good time, which was important to us.
However, the biggest disappointment was the overall quality. The resort was extremely crowded during our stay, and at times it felt as though the facilities simply weren’t sufficient for the number of guests. Rather than feeling relaxing, many areas felt busy and hectic.
The food is plentiful and there is a huge amount of choice, but we found the quality fairly average and the buffet repetitive. We expected considerably better from a hotel marketed as 5-star.
The evening entertainment was also surprisingly lacklustre. For such a large resort with so many guests, we expected the shows and entertainment programme to be one of its strengths, but we generally found it underwhelming.
Service was inconsistent. We understand the hotel operates seasonally rather than throughout the year, which perhaps contributes to the lack of consistency between staff. Some were very good and clearly worked extremely hard, while the overall service experience varied considerably.
One thing that genuinely concerned us was the use of glass around the pool. During our stay we saw drinking glasses being broken in the pool area, and with so many children walking around barefoot, we couldn’t understand why glass was being used there at all.
The rooms were adequate, but again didn’t feel particularly luxurious, and we found the beds uncomfortable. More generally, parts of the resort feel dated and the overall experience lacks the polish and attention to detail we would expect from a 5-star property.
It’s not a terrible hotel, and families primarily looking for lots of activities, unlimited food and drink and a lively atmosphere may really enjoy it. However, if you’re choosing Swandor Topkapi Palace because you’re expecting a premium 5-star experience, we would suggest managing your expectations.
Ultimately, there is plenty of quantity, but for us there wasn’t enough quality. At this price point and star rating, we expected significantly better.
