Royal Taj Mahal

Food excellent, animation team and shows are great , hotel is a like small town, you can find something for yourself to enjoy

We are very disappointed with our stay at Royal Taj Mahal and unfortunately cannot recommend this hotel. It certainly does not meet the standards expected from a 5-star resort, and we will definitely not be returning.

Here are the main issues we experienced:

• Every evening there was a very unpleasant smell outside, which made it uncomfortable to spend time outdoors. • The air conditioning was not running in the hotel hallways, making the common areas extremely hot. • We experienced electrical problems and were left without power for more than an hour. • The rooms are not up to the standard you would expect from a 5-star hotel. They feel outdated and need improvement. • The staff were not very friendly or helpful when we reported problems. • One of the biggest disappointments was the language barrier. Only about 10% of the staff spoke English, while most spoke only German and Turkish. This made communication very difficult. • The minibar refrigerator worked only on the first day and then stopped working completely. • The children’s water slides are old, worn out, and appear to be in need of renovation.

Overall, this was far below our expectations for a 5-star resort. There are many hotels in the area offering much better service and facilities for the same price. We do not recommend Royal Taj Mahal, and we will certainly not be coming back.

I was with my family in Taj Mahal for a second time after 5 years again. I must say, that only one thing, which wasnt perfect was first room. We paid extra for superior side sea view for 1 adult and 2 children. We arrived in the night and our room was small, just with double bed and no more bed for my second daughter. In the morning I went to reception and wanted change, first choice was bad, 10% seaview and 90% dirty land. Second choice was nice room with view on Dragon hotel and sea, that room was big, nice and perfect. At the reception, they told me, that it is room for extra rate, I think that that was quality for which I paid. But reception told me, that I will get it for free. My mothers and sisters rooms were nice inside, but view wasnt so good. After that, I must say, that everything else was absolutely perfect. Very nice people, smiling, good working. Nice pools, very tasty food and the sea at this part of turkish riviera is the best. No stones, no deep sea, great for children. Lunapark and aquapark are also nice, everything was working well. Rooms were good cleaned every day and the services which hotel provides are on the high level. Maybe only one minus is poor miniclub area. But when I look at another hotels (I visited a lot of hotels there) I must say, that Taj Mahal is very good choice and I would like to come back again.