Sunlight Garden Hotel

Rewriting due to my original review being deleted.

Booked as our honeymoon and was within our budget, looked basic but pleasant in photos and a good place to relax. We arrived late at night and we were escorted to our room with no offer of food or drink even though we had previously arranged this. We also requested a ground floor room due to mobility limitations, we were taken to a first floor room, the tiles on the stairs were chipped and broken. The room was somewhat clean, some marks on bedding but luckily on beds not in use by us. Following morning we headed to breakfast, boiled eggs once cracked were not fully cooked. Meat not kept at safe temperatures. We headed out to the pool, sharp bits of tile to sides and floor of pool and pool edges were rendered/very rough. Most holiday makers were unwell with a "stomach bug" and the hotel refused to take responsibility for their food hygiene. One evening a fight broke out, children watching and was very clearly drug fuelled, the hotel staff watched and did not try and calm the situation, they only called the police which scared the rest of the holiday makers. Drugs were readily available to be delivered by someone on a moped at all hours. The Turkish night looked beautiful from afar, it was a con, they attempted to charge for us taking photos. On the morning of travelling home, I had spent all night throwing up, the cleaners came in and were full of compassion. As I went to reception to speak with the holiday rep the manager tried intervening in the conversation. As I arrived at the airport I headed straight to the medical centre, from there I was blue lighted via ambulance to a local hospital where I was treated for food poisoning and not well enough to travel back home for a further 48 hours. The hotel has continuously ignored complaints and has refused to accept responsibility for their part. We were contacted by the entertainment team after our initial review to remove it as they were going to be sacked unless we removed, we have since found this review has been removed! After what we witnessed I would 10000000% be recommending to all to steer clear.

Absolutely brilliant hotel – don’t be put off by the bad reviews!

Honestly, all I can say is ignore the bad reviews for this hotel! We nearly let some of them put us off, but I’m so glad we decided to come anyway because we have had such a lovely holiday.

As a single mum travelling with my 10-year-old daughter, finding somewhere that feels safe, welcoming and relaxed is really important to me. From the moment we arrived, the staff have been absolutely fantastic. Nothing is too much trouble, and everyone has been so friendly, helpful and welcoming throughout our stay.

One of the biggest positives for me has been how safe I have felt allowing my daughter a little bit of independence. She has been able to go and play and enjoy herself without me having to be right beside her every second, which has made such a difference. It has allowed me to relax too, knowing she is happy and safe.

The kids’ club and entertainment team are brilliant. They have been so friendly with the my daughter and myself and really make an effort to get everyone involved. There is always something going on, and my daughter has absolutely loved it.

The food has also been much better than some of the reviews made us expect. There is plenty of food and snacks available, with enough choice to keep everyone happy. We certainly haven’t gone hungry!

The atmosphere around the hotel has been lovely, and the staff genuinely make this place what it is. They work so hard and always seem to have a smile on their faces, even when they are busy.

As a single mum, I’ve felt comfortable, welcomed and able to actually relax and enjoy my holiday with my daughter. That means more to me than anything.

We have had a fantastic stay and made some really lovely memories. I would definitely recommend this hotel, especially to families. Don’t be put off by the negative reviews — come and experience it for yourself. ❤️

We would happily come back! ☀️🌴❤️