Maritim Resort and Spa

I will start with the great points but there was a couple of niggles which could have been an easy pre-emptive fix… but that’s later. The staff and overall quality was second to none. Attentive, friendly ( but not overly so), polite and came across as genuinely inviting. The resort itself was very well appointed, clean with stunning landscaped grounds. The beach was clean and sandy with plenty of padded, shaded sunbeds available on the beach or around the ample pools.
The selection of restaurants were all different and all producing excellent variety, from staple roasts to exotic seafoods. You certainly need not go hungry as tasty snacks were also available on beach too with easy ordering via a QR code on the parasols. Some of the less used facilities were a little tired and dog- eared and could do with some attention but I’m nit-picking. ( mini golf was a bit tatty and you hoped you didn’t get a bullseye with the archery as there was no middle to the targets. The croquet lawn was far from anywhere near flat but was fun to play anyway). Now the niggles….. when taking advantage of the horse riding facilities I found the horses to be in perfect condition with tidy stabling and good quality tack. HOWEVER, I wouldn’t say the ride was ruined but it would have been made far more enjoyable if the horses were not constantly stamping and snatching the reins because of the damned biting flies! So….MARITIM, perhaps invest in a supply of quality fly repellent to give the animals some relief and the guests a better experience. I know horses and realised the problem but I did notice a nervous rider get off because the actions frightened them and thought the horse was unpredictable. ( which it wasn’t, just trying to dislodge the incessant flies). Last but not least, the other animals there. The only area I would say needs serious attention. A dog sanctuary which looked like a holding pen for strays, goats shut in a shed and tortoises on very poor grazing. Address these points and then you would have 5 stars in my book. The little things matter and people notice!!

Just returned from a 2 week holiday to the Marvellous Maritim Resort and Spa Mauritius.

We have had multiple trips here now , over the last 12 years , and the management of this resort improves each time.

For example , on this visit we noted much improved, speedier, service , especially experienced in the Quarter Deck bar , the manager and his team are doing a really good job here and should all be applauded.

The "contribution" to the specialist restaurants is now a very fair portion of the bill, and it's great that you can use your AI drinks package in these venues too.

Le Maree restaurant , right on the beach is where we ate most , because it is a sensational location, the service is mostly very good , as is the food , again an uplift from our last visit.

Our very favourite experience tho, possibly of the whole holiday, was the incredible, 10/10 steak meal we had at The Chateau restaurant .

The venue is stunning. The food was the very best we have eaten for a very long time, the service was exemplary , and we cannot wait to return to enjoy more evening meals there ( Chef, Nallan, please don't even consider moving on , you truly are something special )

The hotel is vast, but feels very friendly, the beach is beautiful, as are the pools, and there was always , any time of day , a sunbed available .

The room we had , was perfect , as was the servicing of the room, top notch housekeeping .

Like any 2 week holiday , we had a few minor niggles , but it simply did not impact on our stay , because they were dealt with, with 100% professionalism by the management team.

We talked to all the managers during our stay, and it seemed to us they are a really customer focused, top end team of people , congratulations Krishna on running this huge resort , with , apparent, consummate ease .

If you do fancy a target improvement for the next time we holiday with you, maybe the wine available for all inclusive customer could be a tad more respectable, that said, it took a few days, and we did find some wine that suited our taste better .

There are many, many excellent staff at this resort , and to name a few would be unfair to the ones that we left out.

That said, duty manager Mukesh, you looked after our needs so so well , a huge thankyou, sorry you were not on shift the day we left, but we shall be sure to see you when next we visit.

Maritim, overall a beautiful ( huge thanks to the gardeners) resort , it has been for very many years,please, if it ain't broke, don't fix it...... wine aside.

Thankyou to you all, we had a magnificent holiday

" We'll be back."

Linda & Kevin