- Abu Dhabi Holidays
- Abu Dhabi City
- Jannah Burj Al Sarab
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Jannah Burj Al Sarab
United Arab Emirates, Middle East
Abu Dhabi City
This exclusive hotel boasts a privileged position in the city of Abu Dhabi. There are several points of interest not far from the establishment, including the Corniche area with cycling paths and parks and the modern Abu Dhabi Mall for shopping lovers. Boasting a strategic position just 30 minutes from Abu Dhabi International Airport, this property is highly recommendable both for business and leisure travellers alike. Visitors might wish to stay in different accommodation units, depending on the reason of their trip and if they travel alone or with the family. However, either if they choose to stay in a standard room, a luxurious suite or an ample penthouse, they will be pleased with the elegant and modern amenities included and the homey atmosphere. The property offers a wide range of stunning facilities and services, including a rooftop swimming pool and a Jacuzzi to relax and a state-of-the-art workout room to keep fit.
Facilities
- Wheelchair-accessible
- Car park
- Garage
- 24-hour reception
- Wired Internet
- Wi-fi
- Car hire
- Transfer service
- Secure parking
- Valet parking
- *Some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent3,778 reviews
Excellent
84%
Very Good
11%
Average
3%
Poor
1%
Terrible
2%
Location
Cleanliness
Service
Value
Excellent
I'd like to share my experience at Jannah Burj Al Sarab Hotel Abu Dhabi. It was a wonderful and very comfortable stay, with remarkable cooperation from the entire staff and continuous assistance from everyone, starting from reception and the rooms to all hotel activities. I would also like to especially thank Mr. Yousef Al Ameri for his cooperation in resolving any booking-related difficulties, avoiding any delays, and completing all procedures quickly and professionally. Thank you very much.
Honestly, very disappointing experience. We stayed at Jannah Burj Al Sarab for 3 nights as part of the Yas Kids Go Free
We stayed at Jannah Burj Al Sarab for 3 nights as part of the Yas Kids Go Free offer. I booked the hotel on half board, mainly because we were travelling with the kids, but unfortunately the hotel really let us down.
The service is very inconsistent. Some staff are really nice and helpful, but others honestly look like they don’t care at all. You can feel the difference immediately.
The rooms are old, and the twin beds are extremely small. They are not suitable at all for 2 adults and 2 kids.
But the worst part was the food. The breakfast and dinner buffet had very little variety and the food quality was really poor. Some food had a very bad smell, and we noticed insects around the food area, which is honestly unacceptable.
It also looked like some of the food from breakfast was being served again at dinner. I don’t know if that’s actually what was happening, but that’s how it looked and smelled.
I gave feedback on the first day, hoping they would at least try to improve things, but unfortunately nothing really changed.
Tonight was our last night. We came for dinner around 9 PM with the family and there was almost nothing left. One of the staff members saw the situation herself and saw how bad the food was, but there was nothing she could really do apart from taking my email address.
I honestly expected much better. We booked this hotel because of the Yas Kids Go Free package, and unfortunately the hotel experience took away from what should have been a nice family trip.
Some staff were genuinely good, but overall, based on our experience, I would not recommend this hotel, especially for families booking half board.
Good housekeeping cleaning
Housekeeping was very good nice staff Anjil and Nithish
Jannat
Housekeping Anjil oli good service nice clear room hotel booking good thanks
Good stay at Jannah hotel
Room cleaning excellent work from Mr Jhak. Thank you for the service
