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- The Tower Plaza Hotel Dubai
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The Tower Plaza Hotel Dubai
United Arab Emirates, Middle East
Dubai City
Strategically located on Sheikh Zayed Road, facing Dubai International Financial Center and close to the Dubai International Convention and Exhibition Center, the hotel is directly accessible to Dubai Metro Station at the hotel doorstep. The hotel has 4 restaurants and a café that serve a variety of cuisines from international buffet to Mediterranean. Other facilities include the lounge, business centre, health club and spa. Guests can enjoy the infinity swimming pool which gives unique views of the Jumeirah beach and the Arabian Sea.
Facilities
- Beauty salon
- Spa treatments
- Massage
- Steam bath
- Sauna
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Poolside snack bar
- Private pool
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent4,552 reviews
Excellent
67%
Very Good
20%
Average
7%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
Great Location and Excellent Value for Money
I had a pleasant stay at Tower Plaza Hotel Dubai. One of the highlights was the spectacular city view from the higher floors, especially around the 50th–60th floors. The views of Dubai are truly impressive, particularly in the evening.
The breakfast was very good with a nice variety of options, and the swimming pool was also a great place to relax. The front desk, bell, and other hotel staff were friendly, professional, and helpful throughout my stay.
Overall, the hotel offers good value for money, especially considering its location and the amazing views from the higher floors.
That said, the room amenities and furnishings are starting to look a little dated and could benefit from some refurbishment. I also noticed that the corridors could be cleaned and maintained better. This is an area where management could focus on improving the overall guest experience.
Overall, a good hotel with excellent views, good service, and great value for money. I would be happy to stay again.
Review by RahulNuwararachchi Dubai, United Arab Emirates
Extremely Disappointing Experience – Do Not Stay Here!
I had an absolute nightmare of a stay at The Tower Plaza Hotel Dubai. The pictures online are completely misleading—the hotel is old, degraded, and severely run-down. The cleanliness was appalling, and the food at breakfast was dreadful. On top of that, overall service was painfully slow, and during breakfast, it was non-existent.
The swimming pool was a complete disaster: filthy, poorly maintained, and nothing like the photos. To make matters worse, guests were swimming in regular full clothes with zero enforcement of pool attire rules. Even the walkway leading to the pool area feels like walking through a dirty parking garage rather than a hotel amenity!
When I complained, they offered an "upgrade" to a Premium Room, which surprisingly turned out to be even worse than the standard room I booked. This hotel is nowhere near worth the money paid. I am deeply frustrated with every single aspect of this stay and will never return.
Poor Hotel
This is definitely not a 5 star hotel. The food here is absolutely terrible, no selection at all- I go hungry, there is no drinks included just water. Very poor.
The lift is very poor and hot inside.
Pool is tiny.
Needs alot of work on the hotel, the service is pretty good, so as the rooms.
Location in downtown to the metro is convinient, but this is not worth your money. DONT STAY HERE
Rooms in need of Attention.
I have been staying at this hotel for many years, primarily because of its excellent location. It is conveniently situated directly next to the Emirates Towers Metro Station, making it an ideal choice for both business and leisure travelers.
The breakfast offers a good variety of options and is consistently enjoyable. I would also like to recognize Rodel, one of the managers, who is exceptional. He consistently goes above and beyond to ensure guests have a comfortable and pleasant stay, and his dedication to customer service is truly commendable.
One area that requires attention is the elevator system. During peak hours, it is not uncommon to wait up to 10 minutes for an elevator, which can be quite frustrating.
The hotel has been renovating its rooms over the past few years. During this visit, I arrived earlier than the standard check-in time, and the reception staff kindly accommodated me with an early check-in, which I greatly appreciated. However, I was assigned one of the older, unrenovated rooms. Unfortunately, these rooms are in urgent need of refurbishment. They appear dated, worn, and not as clean as expected, which detracts from the overall experience. I have attached photos to illustrate the condition of the room.
Overall, the hotel’s location, breakfast, and excellent staff—particularly Rodel—remain its greatest strengths. Once the room renovations are completed and the elevator issue is addressed, the guest experience will be significantly improved.
MEMORABLE FIRST EXPERIENCE
The first experience that was very memorable when staying at this hotel was the excellent service, all the staff were very welcoming, friendly, warm, and polite. It all started at the time of check-in, the service was fast and the staff were humble, one of the receptionist staff that really impressed me was PRAATI, she was very kind, humble, informative. She did her best to get a room that matched our request, she even upgraded our room and that was the moment when I felt I was in the right hotel and worth it. For the location of the hotel, in my opinion, it is very strategic which is the metro station directly opposite the hotel, many restaurants, pharmacies, and supermarkets around. For the hotel facilities, it is very complete starting from the spacious, clean and tidy rooms, quite complete amenities then breakfast with quite delicious food and drinks, maybe it can be more varied in the future. Then the gym with very complete equipment and of course my favorite place is the swimming pool, very comfortable, cozy and beautiful view. For those of you who want to book this hotel, don't hesitate because in my opinion it is very worth it for the first experience of staying at this hotel.
