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  • Mexico Holidays
  • Cancun
  • JW Marriott Cancun Resort

JW Marriott Cancun Resort

TripAdvisor Review
Mexico, North America
Cancun

This luxury hotel is located directly by the beach, in the heart of the hotel zone, with stunning views of Cancun's white sand beaches and the turquoise waters of the Caribbean. Diverse shopping facilities and entertainment venues are located not far from the hotel. With a great area of flexible meeting space, a business center and the stunning beauty of the Mexican Caribbean at guests' feet, this hotel is the ideal choice for corporate retreats and meetings. The international airport of Cancun is 18 km away.

Facilities

  • Tennis
  • Beauty salon
  • Spa treatments
  • Massage
  • Steam bath
  • Sauna
  • Entertainment programme for children
  • Children playground
  • Sun loungers
  • Children’s swimming area
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent1,540 reviews
Excellent
77%
Very Good
10%
Average
4%
Poor
4%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
Best Babymoon Ever!

The JW Marriott Cancún made our babymoon so special. From the moment we arrived, everyone was so sweet and thoughtful with us, but what really stood out was how personal they made everything feel.

They took the time to handwrite cards for us and our soon-to-be baby girl, which honestly meant so much to us. A huge thank you to Eliza, Edgar, Lizeth, Lulu, and Julio Ruiz for making us feel so welcomed and cared for.

Lizeth from Bravio especially went above and beyond and even got our baby girl the cutest little gifts. It was such a sweet surprise and something we’ll always remember from this trip.

We are so grateful for all the love, care, and attention everyone showed us during our stay. We had such a beautiful babymoon and truly felt so special. We can’t wait to come back with our baby girl someday! 🩷🩷🩷

TripAdvisor Review
Amazing experience!

Beautiful experience, thank you for helping me celebrate my birthday and creating memorable experience. Fabiola gave me a lovely surprise while enjoying poolside. Thank you so much for going above and beyond!

TripAdvisor Review
Great Hotel - Currently under construction for remodel

We stayed at this hotel a couple of years ago. The service was incredible as it was last time we stayed. We felt like the quality of the food in the restaurants was not nearly as good as our first stayed a couple years ago and the restaurants have been rethemed. The restaurant service was excellent however. We were also disappointed that the entire lobby was closed due to remodeling, and we were not notified of this in advance. We likely would not have come until the work was complete. It definitely detracted from our overall experience.

TripAdvisor Review
Best time

My wife and I had the absolutely the best time

Review by billsnyder6 Newbury Park, California
TripAdvisor Review
3 good days at JW Marriott Cancun

Stayed 3 nights at the JW Marriott Cancun in connection with our family holiday in Mexico. The JW is an older hotel and currently undergoing renovation, but everything is done for this to have as little impack on hotel guests as possible. The rooms are nice and spacious, good beds and a nice balcony. Bathrooms have a good size, good shower cabin and have everything you can ask for. The outdoor pool area is big, really inviting and plenty of sunbeds for everybody. There is also a beautiful indoor pool in connection with the spa and fitness area. The fitness areas is one of the best I have seen in any hotel. There are several restaurants on the premises and quality of the food is good. Service throughout the hotel is great. If I am to mention a small negative thing. The general cost for eating at the hotel is a little on the high side.

Review by Morten M Esbjerg, Denmark
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