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  • Mexico Holidays
  • Cancun
  • Nizuc Spa and Resort

Nizuc Spa and Resort

TripAdvisor Review
Mexico, North America
Cancun

Modern and luxurious, yet with a distinctive Mayan style, this resort offers a resplendent seaside retreat on Riviera Maya. Visitors might take a guided excursion to the archaeological sites at Chichen-Itza, Coba and Tulum, or stay at the hotel to indulge at the spa, complete with fitness centre, beauty salon and meditation garden in addition to a sauna, ice fountain and several pools. Children will delight in the kids' club, while adults can experience a relaxing escape at the pristine white sand beach.

The lavish suites feature rich, contemporary décor, deluxe bathrooms with rainfall showers, and state-of-the-art entertainment systems. Each comes with a balcony with views of the turquoise sea, the protected mangrove reserve, or a private garden terrace, and some suites boast extravagant private pools. Guests can choose from six exclusive restaurants and three lounge bars, all for the ultimate Caribbean holiday.

Facilities

  • Paddle tennis
  • Tennis
  • Billiards*
  • Beauty salon*
  • Spa treatments*
  • Massage*
  • Solarium
  • Steam bath*
  • Sauna*
  • Entertainment programme for children
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

4.5 Excellent4,140 reviews
Trip Advisor
Excellent
81%
Very Good
10%
Average
4%
Poor
2%
Terrible
3%
Location
Cleanliness
Service
Value
TripAdvisor Review
Worth the money!!

Nizuc is absolutely amazing!! My husband and I stayed for 5 nights and every single day was perfect. The grounds and rooms are beautiful, but the staff is the best part of this resort! Luis, Jose, and all other staff we encountered were kind, accommodating, and very helpful.

The food is on the pricier side, but every single meal was delicious! The breakfast buffet had a very wide variety of options, and no matter what time of day we went, the food was fresh. Ramona was our favorite dinner location, but all of the restaurants were phenomenal!

The pools were beautiful, clean, and the pool staff was very attentive! We stayed in a junior suite with a plunge pool—the room is MASSIVE and very well maintained. Overall, this is the nicest resort we have ever stayed at, and we will definitely be back!

Review by Excursion49589491203 Bremerton, Washington
TripAdvisor Review
Another Great Stay!

I want to thank the front desk manager who upgraded us to room 122. The view was incredible. Thanks for allowing us to wake up to that every morning. Thanks to Alejandro at the beach and Isaiah at the pool for taking great care of us. Our every need was always their priority. The resort is slow during mid September but that made it even more romantic. My wife and I have stayed there 5 times and will be back next year for another anniversary! Thanks Nizuc staff for another amazing stay!!!

Review by L9158IBmichaelm Wilmington, Delaware
TripAdvisor Review
Super

This is the best stay I've ever had. Oceanfront rooms are worth to upgrade. A piece of heaven where you will be treated like a royalty.

TripAdvisor Review
So special

⭐⭐⭐⭐⭐ Another Wonderful Stay at NIZUC ❤️ We’ve just returned from another fantastic two-week stay at NIZUC, travelling over from the UK, and honestly, we couldn’t have asked for a better holiday. Once again, we have absolutely nothing negative to say.

What makes NIZUC so special to us isn’t just the beautiful surroundings, the amazing food or the incredible facilities — it’s the people. The staff are truly wonderful. They are so friendly, kind, hardworking and genuinely caring, and it’s their warmth and attention that makes every stay feel so special.

There are a few people we really want to give a special mention to. Thomas, our golf buggy driver, was always so lovely and helpful. Armando, Christopher and Dario in the lobby were simply the best bartenders and always made us feel so welcome. And our beautiful Angelica and Sandra at the pool — thank you for spoiling us every single day and making us feel so looked after. ❤️

We’ve been lucky enough to travel to some lovely places, but there’s something about NIZUC that keeps bringing us back. The staff remember us, make us feel at home and genuinely care about making our holiday special. Those little personal touches mean more than they probably realise.

Thank you to everyone at NIZUC for another unforgettable two weeks. We’ve made more wonderful memories and, as always, we leave already looking forward to our next visit.

See you next year! ❤️🌴☀️

Review by jenstevens1983 Hampshire, United Kingdom
TripAdvisor Review
Gabriela at NIZUC Spa: one of the best deep tissue massages I’ve ever had

My stay at NIZUC was very enjoyable, but there were two things in particular that truly impressed me: the breakfast and the Spa.

The breakfast is exceptional: incredibly varied, beautifully presented, with high-quality ingredients and such a wide selection that it easily became one of the most enjoyable moments of the day.

A very special mention, however, must go to Gabriela and her 90-minute Deep Tissue Massage. Probably the most expensive massage I have ever had, but I can honestly say it was absolutely worth it. I often suffer from significant tension around my shoulder blades and rhomboid muscles, which is actually why I rarely book massages: in my experience, they seldom really address the problem or make a noticeable difference.

Gabriela did. She worked for 90 minutes with remarkable skill, immediately identifying the areas that needed attention and working on them very effectively. By the end of the treatment, my back and shoulder blade area felt significantly better. For me, this is exactly what distinguishes a simply pleasant massage from a truly excellent and effective treatment.

The price is certainly very high, but when the result is this good, I consider it money well spent. My compliments to Gabriela — she is truly excellent at what she does.

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