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Beach
Beach
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  • Mexico Holidays
  • Cancun
  • Riu Cancun

Riu Cancun

TripAdvisor Review
Mexico, North America
Cancun

The hotel Riu Cancun allows guests to enjoy their holidays freely without limits, without worries, and taking time to relax. This luxury hotel is located in 10 min walking distance to the beach in Cancún's hotel district. There is a plethora of bars and restaurants as well as a shopping centre in the vicinity. The centre of Cancún, which lies 1 km away, may easily be reached by making use of public transportation for which a stop is located directly in front of the hotel. The international airport lies about 20 km away.

Facilities

  • RIU - Covid-19 Health Protocol
  • Golf practice facility*
  • Golf*
  • Billiards
  • Fitness
  • Table tennis
  • Canoeing
  • Catamaran sailing
  • Windsurfing
  • Diving*
  • Please note some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

4.0 Very Good14,898 reviews
Trip Advisor
Excellent
53%
Very Good
27%
Average
10%
Poor
5%
Terrible
5%
Location
Cleanliness
Service
Value
TripAdvisor Review
Updates are necessary

Having to always carry a room key is inconvenient and outdated. As a female in a swimsuit or evening dinner dress I don’t have pockets to carry a room key. Elevators were not working everyday. They were being serviced several times per day. Not one vs another. We even got stuck in the elevator. Buttons didn’t light up and the elevator wouldn’t stop. Scary to say the least. It was always something. Lastly the beds are terrible. Please make upgrades to align with your competitors.

Review by Julie E Fort Myers Beach, Florida
TripAdvisor Review
Excellent friendly staff beautiful atmosphere lots of fun. Hotel stayers very very open and friendly.

friendly staff beautiful atmosphere lots of fun. Hotel stayers were very open and friendly. Cant wait to be back.

TripAdvisor Review
Very good hotel

It was a very good hotel beautiful and big. I found the staff very polite and always available to help and also shoutout to the entertainment team they do an amazing job

Review by Rompro06 Montreal, Canada
TripAdvisor Review
I enjoyed my stay

I enjoyed my stay over all. The check in process was a little slow. But the staff was super nice and helpful whenever we needed anything. The elevators were a little slow.

Review by yelisf2019 Providence, Rhode Island
TripAdvisor Review
Very happy with our overall stay in property

It’s a resort I would definitely return to. You can have any stay that you would like whether it be relaxing or partying or beach in pool they have everything. A couple of the restaurants were awesome. A couple were mediocre and the buffet has a variety so you really can’t go wrong with that. They could switch out the beds depending on who you are. My husband loved the bed. It was too firm for me. We had the best view in my overall writing for them is perfect. I didn’t have one bad thing to say

Review by April3675 Indianapolis, Indiana
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