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  • Mexico Holidays
  • Cancun
  • Royal Solaris Cancun

Royal Solaris Cancun

TripAdvisor Review
Mexico, North America
Cancun

Enjoy your holidays ALL INCLUSIVE

Royal Solaris Cancun is a magnificent family all inclusive resort with 300 rooms, overlooking the Nichupte lagoon or the Caribbean Sea, in a complex that has a unique pyramidal structure. Enjoy all the entertainment with daily activities and nightly show for you. Children also have a special place for fun in our Mini Club and Mini Water Park, supervised by our staff. Rooms features two double beds or one king size bed and lounging areas.

Highlights

Beachfront resort in Cancun Hotel zone. Share benefits with GR Caribe "Free Access to GR Caribe" 300 comfortable rooms with ocean or lagoon view. Unlimited food and beverages in all restaurants and bars. Room service. Available for breakfast from 6:30 to 11:00 a.m. and for lunch and dinner from 12:00 to 10:30 p.m. with an additional cost per service. Snack bar. Pizzalísima. Oceanfront pool complex divided into 3 sections. Children´s water park and supervised mini club. Private marina with non-motorized water sports. Lagoon view fitness center. Oceanfront outdoor jacuzzis. Hospitality room available for early check-in and late check-out. On site shops. Weekly activities program. Best nightly theme shows. Live music at lobby bar. One way free shuttle transportation to nightclubs, every night.

Facilities

  • Volleyball
  • Beauty salon
  • Spa treatments*
  • Massage*
  • Steam bath*
  • TV lounge
  • Entertainment programme for children
  • Children playground
  • Sun loungers
  • Children’s swimming area
  • Please note some facilities may incur an additional fee

Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.

The Local Area

Tripadvisor Reviews

Trip Advisor
4.5 Excellent12,044 reviews
Excellent
65%
Very Good
20%
Average
8%
Poor
3%
Terrible
4%
Location
Cleanliness
Service
Value
TripAdvisor Review
A Wonderful Week With Some Hits and Misses

A Wonderful Week With Some Hits and Misses

We just spent a week at GR Solaris Caribe and overall had a really enjoyable stay. We had some wonderful experiences, met some great people, and made some memories that we will definitely take home with us.

The staff were one of the best parts of our stay. Yzrael, who handled the daily pool activities, was outstanding. As a teacher myself, I was really impressed by how he connected with the guests, remembered people's names and made everyone feel welcome. He brought so much energy to the activities and made you want to join in.

The food was a mixed experience for us. Marco Polo was definitely the highlight of our week. We enjoyed our first dinner so much that we made another reservation before we even left. The food was fresh, tasty, and served in perfect portions, and our waiter was wonderful both nights. Café Solaris was also our favorite breakfast spot, and we really enjoyed the variety and fresh food.

Our AquaWorld Isla Mujeres catamaran excursion was another highlight. The atmosphere on the boat was so much fun, and the snorkeling, open bar, and time on Isla Mujeres made it a memorable day.

There were also some disappointments. The Gala Dinner looked beautiful, and the entertainment was excellent, but the food was not what we expected from a gala. Our experience at Veneto was also disappointing. The WiFi was extremely inconsistent, especially in the evenings, and constantly having to reconnect became frustrating.

Our room view was another disappointment. As members, I understood that we had a guaranteed ocean view, so I had a different expectation of what that would look like. We could see the ocean, but the view was very limited and obstructed. I learned an important lesson from this experience: never assume what a membership benefit means. Ask exactly what is being guaranteed.

Despite the disappointments, we had a good vacation, and there were definitely more positives than negatives. We enjoyed the beach, pool, entertainment, activities, and the beautiful Cancún setting. Most importantly, some people went out of their way to make our stay enjoyable.

Overall, we had a very good week at GR Solaris Caribe. There are definitely areas that could be improved, but there were also some wonderful experiences and people who made our vacation memorable.

TripAdvisor Review
10/10

Beautiful place
Good attention especially the events organized by Suleica who is a girl with friendly energy

TripAdvisor Review
Great Kids Club

Amazing Kids Club at Royal Solaris Cancún! A special thank you to Emi, who was so kind, caring, and wonderful with our daughter. She made her feel comfortable and happy. Highly recommended! ❤️⭐️

TripAdvisor Review
Paradise

The food, people and atmosphere are incredible. The room is beautiful with an ocean view. Ross, Iiavany, Maggie, and all are incredible at what they do and made us feel like family. I highly recommend staying here and getting a timeshare!

TripAdvisor Review
Great experience

Suleica made my experience in Solaris very enjoyable. Very energetic and good vibe!

Review by Xavier R New York
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