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  • Mexico Holidays
  • Cancun
  • The Westin Lagunamar Ocean Resort and Villas

The Westin Lagunamar Ocean Resort and Villas

TripAdvisor Review
Mexico, North America
Cancun

Perfectly positioned for access to beautiful beaches, waterfront restaurants, shopping malls, golf courses, and some of Mexico's best underwater diving sites, Cancun is a modern paradise-a place for adventures into the past and present. Must be 18 years of age to check-in.

Este resort captivador esta localizado entre ruinas Mayas y playas de arenas blancas. Si deseas la tranquila elegancia del spa, las aguas cristalinas del Caribe o ir de compra en el centro comercial La Isla, vas a encontrar tu pasion en el Westin Lagunamar Ocan Resort

Todas las villas estan completamente equipadas con cocineta en los Studios y cocina completa en el 1-Bedroom. Contamos con una alberca gigante con tobogan. Todas las villas tienen vista al mar

Facilities

  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hire
  • Room service
  • Laundry service
  • Launderette
  • *Some facilities may incur an additional fee

The Local Area

Tripadvisor Reviews

4.5 Excellent8,036 reviews
Trip Advisor
Excellent
70%
Very Good
20%
Average
6%
Poor
2%
Terrible
2%
Location
Cleanliness
Service
Value
TripAdvisor Review
Beautiful resort! Great time in Cancun.

This resort was really nice! I was in room 251 building 2, 5th floor with a great view of the ocean and pool. Room was clean with all the amenities you would want in a studio apartment setting. The bed was soft and comfortable. The spa tub was awesome, the water was hot, filled up quickly. It was perfect for soaking after a day of walking. The pool temperature was perfect. The beach was perfect. My only complaint was the food. Its not an all inclusive dining but you get a 50$ credit each day and most dinners were more than 50$. Food taste wasn't to my liking, I didn't even enjoy the breakfast. I didn't partake in any resort activities so I can't comment on that. I found the halls were quiet and clear. The staff were all nice. The location was perfect, you can walk across the street to the mall. Easy to take the bus to downtown area.

Review by dholmes68 Philadelphia, Pennsylvania
TripAdvisor Review
Overrated and too expensive

The location is nice. The beach is beautiful But it is WAY OVERPRICED! There are hidden fees. It's a cashless resort so they make you use your credit card but then they charge you taxes on it. They will ask you for your room number, so they can charge you an additional tax. When we checked out we had an additional $150 worth of taxes. The food is horrible. We got sick from it. Even the staff said that the food is not good. I am a timeshare owner and I will never go back there again.

TripAdvisor Review
Best week at Lagunamar!

Our family had an exceptional weeklong visit. Staff was fantastic. We ate at each of the restaurants on-site more than once and had great service and food. Can’t wait to go back!

Review by Paul S Chaska, Minnesota
TripAdvisor Review
Terrible room with virtually no view.

We are members o Marriott BonVoy. We stayed at the Westin Lagunamar on August 24-26. As we are elderly, we asked for an easily accessible room with a great ocean view and a walk in shower. What we got was a room on the second floor with no view at all. See below. When we complained, they said they were booked, which seemed unlikely as there seemed to be very few people there and some of the restaurants were closed. The room we got should not have been rented to anyone!

TripAdvisor Review
Comfortable Stay and Great Location

Great location across from La Isla mall which offers a variety of restaurants. Having access to so many restaurants is a plus, especially since there are only a few options onsite, and the pool restaurant, Viento, closes before dinner. It would be great if they offered more casual dining options for dinner.

The resort is on a great stretch of beach, although depending on the time of year, there can be sargassum.

The property is very well maintained. There are two giant pools, a waterslide, and four large hottubs. They have miniature golf and tennis courts, along with a nice gym. There are several grills throughout the property you can use to bbq, along with many tables and chairs, so you can enjoy a nice sunset dinner.

Staff is very friendly and attentive.

The rooms are large and have all the amenities you need including a washer and dryer, even in the studio units. The beds are very comfortable and luxurious.

Overall, a very comfortable place to stay in a great location!

Review by 16lgs22 Santa Cruz, California
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