- Mexico Holidays
- Playa del Carmen
- Sandos Playacar
1/51
View 51 Photos
Sandos Playacar
Mexico, North America
Playa del Carmen
Located in Playacar, Sandos Riviera Select Club All Inclusive - Adults is a perfect starting point from which to explore Playa Del Carmen. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, car park, airport transfer are on the list of things guests can enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, whirlpool bathtub, non smoking rooms, air conditioning, desk. Entertain the hotel's recreational facilities, including hot tub, private beach, fitness center, sauna, golf course (on site). Friendly staff, great facilities and close proximity to all that Playa Del Carmen has to offer are three great reasons you should stay at Sandos Riviera Select Club All Inclusive - Adults .
Hotel Information
Relax at the full-service spa, where you can enjoy massages, body treatments and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a nightclub and a complimentary water park. Additional amenities at this property include complimentary wireless Internet access, concierge services and babysitting (surcharge).
Facilities
- Tennis
- Billiards
- Volleyball
- Beauty salon
- Spa treatments
- Massage
- Solarium *
- Steam bath
- Sauna
- Entertainment programme for children
- Please note some facilities may incur an additional fee
The Local Area
Tripadvisor Reviews
4.5 Excellent26,615 reviews
Excellent
62%
Very Good
22%
Average
8%
Poor
4%
Terrible
3%
Location
Cleanliness
Service
Value
Good
Very Good service from Ramon From Rivera Blue
Indian à la cart
Just been to the Indian à la cart our waiter Alan made us very welcome gave us recommendations and was very attentive throughout the evening. It was a pleasure to have him serve us.
Asana
Love this resort. Dinner at Asana was wonderful. Alan had great recommendations and was so fast. Looking forward to next time already!
Full of cockroaches.
Our stay at Sandos Playacar was a total disappointment. We stayed at Sandos Caracol Eco Resort last year and had a great experience, so we expected a similar level of service and quality. Unfortunately, on the very day we arrived, we found more than 30 dead or dying cockroaches in our room. We immediately reported the issue to the front desk, but instead of receiving an apology or a reassuring response, the staff seemed more interested in defending the situation, explaining that this can happen after they use exterminating spray. We were moved to another room, only to experience the same problem again. The rooms have a noticeable gap underneath the doors, allowing cockroaches to easily enter. We eventually had to stuff towels under the doors just to try to keep them out. Having to deal with this situation in not one, but two rooms was completely unacceptable and significantly affected our vacation. Given our previous positive experience at Sandos Caracol, we were especially disappointed by the lack of cleanliness and the way our complaints were handled. We would not return to Sandos Playacar based on this experience.
Sandos playacar
Location is good. Hotel is really good and resort is clean and well looked after. Rooms are large, well equipped and bathroom area is good. Wildlife is good around the hotel. Food in buffet restaurant is really good, good quality and lots of variety. Ramon in the pool bar next to the riviera blue snack bar is really good. Looks after us while we are around the pool and is really friendly.
Review by WatoCoDurham Durham, United Kingdom
