- Thailand Holidays
- Patong
- Naina Resort and Spa
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Naina Resort and Spa
Thailand, South East Asia
Patong
This property is about 15-minute walk to Patong beach, Bangla Road and Junceylon Shopping Mall. There is a boxing stadium nearby where travellers can learn Thai Boxing at very special rates. Phuket International Airport is 50 minutes by car. The resort welcomes visitors from around the world with a glowing hospitality, bringing back the beautiful traditions of the local people. Fitted with a balcony, each air-conditioned room features a flat-screen cable TV, fridge and en-suite bathroom with shower facilities. The on-site restaurant offers variety of tasteful Thai and International dishes at a price anyone could reach. Guests can benefit from the well-equipped fitness centre or simply take a stroll in the garden or experience the customary rice farming with farmers.
Facilities
- Spa treatments
- Massage
- Steam bath
- Sauna
- TV lounge
- Entertainment programme for adults
- Sun loungers
- Children’s swimming area
- Outdoor freshwater pool
- Poolside snack bar
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
3.5 Very Good411 reviews
Excellent
45%
Very Good
21%
Average
12%
Poor
4%
Terrible
18%
Location
Cleanliness
Service
Value
Absolutely amazing place
We stayed at this resort for 7 nights and it was absolutely amazing experience, the staff were helpful and the house keeping staff cleaned the rooms every day which was a bonus. Had the spa treatment on the first day and it was fabulous, the ladies couldn't have done a better job. The only downside was that the breakfast could have been better. The location is also excellent and there are plenty of shops and a KFC is about 3 minutes away from the hotel which is very convenient especially if you have fussy eaters.
Water like idiot
Don’t booking this hotel the water is so bad
Terrible
We had initially booked the room for 14 nights through booking.com, but only stayed for 5, visiting other islands. We left some of our belongings in the room, fully intending to return.
When we returned, we discovered that several of our belongings were missing, including a Harrods bear we had purchased at the airport. When we raised this with reception, we were shown a recording of the room the day we left, with staff insisting the items were “not there” and we had never left them there. The way this was handled was extremely aggressive and dismissive, accusing us of losing our belongings on our flight? Instead of an attempt to help us resolve the situation, or treat like a guest.
Unfortunately, the room itself was also no where near the standard we would expect from a 4-star resort. We were required to pay a £40 deposit yet the facilities were in very poor condition. The air conditioning barely worked, leaving the room unbearably hot both day and night. The shower had virtually no water pressure and would occasionally become dangerously hot. There was no balcony light, no proper room light and broken plug sockets.
We didn’t bother using the spa or the restaurant after seeing the state of the rest of the resort so we can’t comment on those facilities. however, the pool was unbelievably cloudy and appeared poorly maintained, with very few tiles left actually stuck to the floor. My partner unfortunately sliced himself several times.
Calling this a 4-star resort is shockingly generous, we unfortunately didn’t recieve a basic standard of cleanliness, customer service or maintenance. We would absolutely not stay here again and hope that others will see this and reconsider giving this ‘resort’ their hard earned money.
Could be a better hotel
Could be even more of a better hotel, just need some work done on it, the hotel was lovely, rooms nice size, food really good and staff very helpful and friendly. The work that needs doing is the pool around edge of pool needs replacing due to broken plastic grates, the astro turf around pool was so hot you burnt your feet and the tiles in the pool was all falling of and can be sharp on your feet but everything else about this hotel was lovely the area was in walking distance of everything would stay again if the pool area is sorted
Brendan’s Amazing holiday
Absolutely brilliant hotel had a great time from start to finish. Staff were really helpful and friendly, hotel spotless and clean. Hotel quiet and not noisy. Food at the restaurant was amazing too! One of the best hotels I have ever stayed in and Would definitely recommend and will be coming back 🙂
