- Vietnam Holidays
- Da Nang
- Grand Mercure Danang
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Grand Mercure Danang
Vietnam, South East Asia
Da Nang
Located in the heart of Danang city, Grand Mercure Danang is just 2 km from Danang International Airport, 3.5 km from Danang beach and within walking distance to Tran Thi Ly Bridge and Han River.
Facilities
- Hairdressing salon
- Spa treatments
- Massage*
- Hot tub*
- Steam bath
- Sauna
- TV lounge
- Entertainment programme for children*
- Kids’ club
- Children playground
- Please note some facilities may incur an additional fee
Due to the surrounding area and the number of steps around the hotel, it may not be suitable for those with mobility difficulties.
The Local Area
Tripadvisor Reviews
5.0 Excellent3,443 reviews
Excellent
87%
Very Good
10%
Average
2%
Poor
0%
Terrible
1%
Location
Cleanliness
Service
Value
Good experience ✌️✌️✌️✌️✌️
Everything is good sofar' total sastify with the service here 😄👌👌🤙👌🤙🤙🤙👌🤙
Very disappointing stay and even worse complaint handling
KI am an ALL Platinum and ALL Accor+ Explorer member, and unfortunately this was one of the most disappointing experiences I have had with an Accor hotel.
During my stay, I experienced significant noise disturbances, including noise from nearby guests, as well as very poor internet connectivity, which made it extremely difficult for me to work and rest properly.
I complained to the hotel team more than once during the stay, but unfortunately the situation was not effectively resolved.
What made the experience even more frustrating was what happened afterwards. I contacted the hotel and ALL Accor+ Member Care several times trying to reach a fair solution. I received multiple apologies, but no meaningful resolution.
Eventually, I was informed that the hotel had reviewed its own complaint, decided that no compensation or reimbursement of the Reward Points used for the stay was applicable, and considered the case closed.
I personally do not consider the matter properly resolved.
For a guest who has remained loyal to Accor and holds both Platinum status and an Accor+ Explorer membership, I expected much better service, communication and complaint handling.
The biggest disappointment was not only the problems during the stay, but the feeling that after repeatedly reporting them, nobody took real responsibility for finding a solution.
Unfortunately, based on my experience, I cannot recommend this hotel. I sincerely hope management reviews how guest complaints are handled, especially when issues are reported during the stay and the guest gives the hotel an opportunity to correct them.
Review by Bruno M Brazil
Best kid club ever
Stayed 2 nights with family. Good experience with excellent services from staff. The kid club area has been upgraded. My child loves ittt 🩷🩷🩷🩷🩷
Back to Where It All Began
After so many years, I’m finally back at Grand Mercure — this time in a different role and with a different perspective. The coffee still tastes as good as I remember, but the best part is definitely seeing some familiar faces again. Nga ABM, Thanh, Trâm… oh, such lovely people. ❤️ Some places you leave behind, but the memories and the people you met there somehow always stay with you.
Review by Companion58333248152 Fort Lauderdale, Florida
Winter getaway 2026
What a fantastic Hotel. this is our second time back to this hotel for the entire month of July, to escape the cold weather of Victoria Australia. All the staff are fantastic, from check in to checkout. The rooms are great, very clean and spacious, we had a great time and will be back next year for a longer stay. A special thank you to the Concierge's Mrs. TRANG, Mr. DUNG and Mr. HUY. I cannot forget the Staff in the executive lounge, Miss NGOC (No G), THAO, HONG, LINH, QUYNH, NGAN and Mr. PHUOC, thank you so much for looking after us and I hope to see you all next year.
Review by Craig R Yarrawonga, Australia
