The themed restaurants were excellent the main food halls were good. However the food for our children was very limited to say the least!!! We are British and our children (4) ranging from 3 to 16yrs struggled to find anything they liked and ended up eating chicken nuggets for every meal or going without, which obviously made them feel unhappy. I would suggest that fish fingers, hot dog sausages, beef burgers be added to the menu with beans served at every meal as opposed to just breakfast. Other than that the staff and hotel were lovely and we thoroughly enjoyed our stay in Seabanks.

No comments

Our second stay in 6 months because we loved it so much 1st time. It was the hotel that made us rebook as well as better weather after our Feb booking. The location is just right by the beach but within walking distance of a few restaurants on the harbour and ferry to Gozo and Blue Lagoon. I believe Shaun Connery was in a bar there recently and Brad Pitt and Angelina where filming recently. Says it all? The management are very diligent inspecting regularly and the staff, many from ex Yugoslav countries are fabulous. The 6 evening shows we saw where top class.Can't wait to return as the all inclusive value was incalculable although we can only eat and drink so much, ha ha!

Considering the size of the hotel and the number of guests I consider that they did an excellent job

three adults went on this holiday and we could not fault this hotel. all the staff were lovely. food was fantastic so much choice. we were well pleased with everything.

Brilliant

This was our 4th visit to the Seabank and in our opinion its first rate. Nothing is too much trouble for the friendly hardworking staff and management. Location lovely, rooms great, many facilities, including a 10 pin bowling alley, and the choice and quality of food is brilliant. Never been disappointed.

First glass hotel and staff

Could not fault the hotel in any way

Had a lovely time, everything was first class.

Great Hotel, Very Clean, Staff could not doo more for us.
Highly Recommended on all counts.

Our second holiday to DB Seabank again booked through Mercury and once more we are very happy customers in every respect. Bravo to Mercury and the DB Seabank!

Lived up to standards previously experienced there as returning guests.

The hotel was more then excellent it was absolutely amazing there is nothing that I can fault and the staff went way over the extra mile at all times. As a vegetarian I was also approached by the chef Fredu who ask me on my 2nd night if I happy with the food and then told me if I needed anything he would cook specially for me. How good is that I didn't ask as there was no need I was very well catered for. And food available anytime you are never hungry here. Hotel was clean at all times friendly staff like john and Linda in reception Jeffery in the dinner hall Chris, Zoran and Sanja in the bar Lucas entertainment and irnen the cleaner are just a few that made my stay 200% perfect have to say the seabank is the best of the best hotel I have ever stayed in. Thank you I really wished I had book longer felt like home in fact better and alway safe.

Facilities only good because not all facilities were open due to time of year.

Great 4 weeks, Food & "Bubbles" animation very good.

Perfect holiday thank you so much

Best value A.I.hotel I have ever stayed at.. Choice of restaurants and food superb The A La Carte restaurant gave residents a 25% discount the food was magnificent. All the staff front and back of house were so friendly and very efficient. If I had one complaint due to my visit being during the winter there wasn't enough seating in the il- Punent Bar which is the main bar and child free from 4.00pm ,basically it isn't a big enough area. It didn't affect me as I was a single traveller and I just sat were there was an empty seat.

no complaints plenty of activities for the grandchildren adults enjoyed food spa and entertainment.Bedrooms excellent fully equipped beds very comfortable A great family holiday

Up to the usual standard,though week ends are busy with locals using the hotel

Hotel & staff were excellent one of the best hotels we have ever stayed in .wasnt expecting many trips ,activities & entertainment at this time of year but there was so much to do we will have to go back again next year to carry on with our things to do list !! Shows brilliant & probably one of the best animation teams we have ever met .we do not usually get involved with activities but they made it so easy &so much fun even for us oldies!! Congratulations to alll he staff at this lovely hotel

Our trip to Malta was excellent from start to finish. Polite and helpful staff, superb facilities and extensive option for food. Deserves more than 4*.

More consideration to older clients at hotel, for example make late sitting at specialist restaurants adult only. Also larger adults only section in main restaurant.

Can't fault the hotel in any way.

A very well sited hotel with almost all the facilities you could wish for on an all inclusive basis. Very friendly and helpful staff. Queries dealt with quickly

A lovely Hotel in a scenic location,the Animation team and evening shows were great.The food you were totally spoilt for choice.I hope to revisit as I enjoyed the stay so much. My special thanks go to the great Animation team and bar staff to name a few Jane and Kyle (Bar) and Marius and Andrei (Animation) great lads !

Our room was fine except that the sheet on our bed didn't tuck in properly and sheet therefore was permanently ruckled

The staff were most helpful as I am disabled they help me with out making me feel uncomfortable by making sure I had a table at meal times and that I could take part in things

Excellent hotel with extremely friendly management and staff ensuring all guests were treated with careful considerations to their respective needs.

Highly recommended

Could not find a better place to spend Christmas, we thoroughly enjoyed ourselves and are thinking of spending next year at the Seabank

In my opinion got to be one of best hotels on malta and the holiday package by Mercury was very well put together but defiantly without a doubt the hotel and staff were excellent

Very grateful for cold buffet provided by hotel on arrival at midnight. Staff very friendly. Liked that the room safe, tea + coffee making facities and wi-fi all free!

Very pleasant, very well organised, good customer service, great location.

Definitely the best place we have stayed in Malta. We were made to feel very welcome and felt comfortable and relaxed throughout our stay.

Another amazing stay at the Seabank. It's like home from home.
All the staff from managers, reception, entertainment and housekeeping very friendly and professional. Took our granddaughter who looked forward to the mini disco every night. Thanks again Seabank see you again next year.

Very efficient. The trip to Gozo you organised was excellent and your guide Rose was brilliant

Fantastic! Perfect! Brilliant! My wife, and sister - in - law who was with us in June this year and two friends are already booked up to return in May 2017,

An excellent holiday and a wonderful island. Good organisation by Mercury Holidays. A very busy and full hotel, very clean with plenty of facilities and excellent food

Lovely Hotel with friendly staff, food in the main restaurant very good and nice and hot. We loved the pool and the close access to the beach and also the bus stop.

This is the first time we have traveled with mercury , it was a very good experience . I would look forward to holidaying again with mercury.

Excellent hotel. Very busy as school holidays but we enjoy the adult only pool and bar.

First class hotel, accommodation, staff, entertainment superb, and food quality and choice unbelievable, those breakfasts on the terrace mmm! Can't wait to go back next year.

Spacious,clean room. Food excellent in buffet restaurant and Asian restaurant outstanding

Seabank is a fabulous hotel with very friendly and helpful staff. The hotel is impeccably clean and the service is second to none. The food is excellent with so much choice. Food to suit all tastes . Our son was married whilst we were there and Nicholas and his team worked incredibly hard to make such a special day for the bride and groom and for the whole wedding party. Nothing was too much trouble and the setting and the decoration of the wedding gazebo and the dining tables on the terrace were fabulous. Thank you all so much.

Good value for money, excellent overall package.

Very happy with all aspects of the hotel. Arrived on the first night 10 minutes before the restaurant closed but the guy on reception just told us to go and have dinner and come back to check in afterwards. It was appreciated. Cannot complain about the hotel.

very noisy hotel, we had an upgrade to a sea view which was a nice view BUT it was also overlooked by a very busy noisy road traffic noise went on most of the night

Good facilities, not too sure what it would be like in the summer when full but for our time there no problems .

Dress code for dinner a lot to be desired. Tee shirts and shorts not good. They do state this but do not seem to carry out any supervision

Very good one of the best we have stayed in

very good service throught the hotel

The hotel staff were very friendly and could not do enough for you. The only down size was when we sat outside in the No Smoking areas, there were people who were smoking, my husband politey told them that it was no smoking area and showed them the signs just totally ignored him and just carried on. This happened quite a few times, so much so I got so fed up of it I then started to tell the staff on reception. It did spoil the holiday when you wanted to sit outside free from smokers.

Best hotel in Malta

this hotel is one if not the best we have stayed at.
the room we had was wonderful huge bed and
wonderful sea view.the staff in all departments were
all helpful and pleasant.

We had a very nice time. Our first visit to Malta. We appreciated the very good bus service right outside the hotel, with our weekly pass we purchased we hopped on and off buses around the island.
Hotel is very nice, lovely staff. We did not think the entertainment was worth seeing most nights. Very busy at w/ends with all the locals coming in to dine. We met some very nice friendly people who visit regulary. Our flights and transfers were brilliant. Thank you Mercury we had a great break.

exceedingly good hotel and staff

Could not fault anything. Food out of this world. Cleanliness above normal and staff so friendly. Nothing any bother. Best hotel I have been in and I have done a fair bit if travelling. Will be back. Excellent

Some facilities not open due to maintenance/seasonal visit timing but didn't really affect our enjoyment or restrict us. Staff very willing and always friendly and helpful. A very positive experience. We prefer to go slightly out of season but would imagine it is a bit hectic during the summer months.

Have given hotel cleanliness a good and not excellent because major refurbishment was being carried out throughout the hotel. There was noise disruption and dust caused by the building work. Personally this was not a big problem from the point of view that if a hotel is going to carry out updates it will be during the low season. Generally with all that was going on, the staff did very well.

The hotel was very good, the reason for my scores are that it was cold and it took several days before they agreed to turn the heating on. There was a lot of upgrading work going on so the corridors were not as clean as I expect they would be during normal times. The food was ok and plenty of it, the alcohol was excellent.

Everything was excellent the only thing I would like to complain about was the lounge area in reception where everyone sat in the evening after dinner. It was always very cold. Cold air was blowing out of the ceiling air conditioning vents and every time someone came in or went out of the main doors, cold air came in. We did speak to the management and they advised that there was a fault and engineers had been called in, but it didn't make any difference. Suggest double outer doors would be helpful plus turn the heat up a few notches.

Our third visit and nothing to complain about other than as confirmed by the General Manager that they overbooked with families an locals over Christmas and New Year which resulted in queuing. Have said will rectify. Staff are hard working 14 hours per day but always with a smile and willing to help. It was also appreciated recognition an welcome from a lot of staff members. They all work well as a team. Excellent!

The hotel is set in a lovely rural area with beach just across the road from the hotel and a few shops nearby and one in the hotel. There are two bus stops outside the hotel one bus goes to Valetta or St Pauls Bay and the other goes to the ferry terminal for Gozo. Very handy and it is only €1.50 to travel on the bus. The hotel is clean and comfortable and has spacious rooms. We had a balcony and amazing view. The maid/room service is poor. The beds were made up the first day but no towels left. The next day the beds had still not been made up after putting the sign outside for 8 ½ hours. The other hotel staff are delightful and helpful. I loved the brass bands at lunch and dinner.

Beware of the “all inclusive dine around” as you may not get what you paid for!! When we arrived we asked to book the El Rodizio Brazilian Restaurant for that evening. We were told that we were unable to book it until later in the morning. When we came back we were told it was fully booked for that evening and not just that evening for the whole of our holiday! We were told all the restaurants were fully booked but were given a place in the Italian restaurant for the last evening. The food here was good but it was not a la carte or a set meal - it was a buffet. You had to help yourself to everything from cutlery, crockery, food and even wine from taps. There was no interaction with the staff which was a shame. I was also surprised after being told that all the restaurants were fully booked that the Italian was only one-third full.

If you don’t manage to get into the speciality restaurants you will have to eat at the Coral restaurant. If it is Sunday lunch (when the locals come) or a gala day the food is amazing. Lots to choose from and piping hot food. Simply delicious. If you arrive after 1200 hrs good luck finding a seat as the restaurant is packed! On other days you are not so lucky you will be served luke warm food, dried up pasta and not a lot of choice. The whole reason I booked this hotel was because of the “dine around” restaurants which did not happen and this is not a cheap hotel so watch out!

This was my second holiday to this hotel. Great hotel,was really impressed with management and the charity giving at Christmas for the local orphanages, it was so impressive. I don't think there are many hotels in this country who would do the same. Have recommended this hotel to friends.

Cats all around the pool area and sometimes entering the dining areas. Lots of flies everywhere, hate to think what it is like in summer. Lots of smoking in non designated areas. Food excellent, however not always hot and this was at the start of the sittings. Probably not go again which is a disappointment as the Staff were wonderful and nothing too much trouble.

Excellent hotel any problems were fixed very quickly.

Would recommend this hotel to anyone. Excellent in all respects.

The food was wonderful
Staff were very friendly and helpful.
We had requested a pool view but because we were on the 2nd floor it meant our view was spoiled as we overlooked the huge roof of the entertainment dome.
The sound system in the dome was awful one performer refused to stay
We arrived at mid day but were not able to access our room until 3pm
Having said all this we still had a lovely holiday and would definitely recommend this beautiful hotel to friends and family

Wonderfull hotel & location. Cannot fault any part of this trip and would highly recommend it to anybody looking for a trip to malta hotel was perfect in every way

Sound system in "Dome" not very good, or the "Animation" presenter not understandable - poor English speaking.

fantastic hotel great food and drink marvellous value

Overall experience was very enjoyable.
The staff were unfailingly helpful, cheerful & polite.

Very good Hotel in excellent location, but very busy and often noisy in dining room - only one bar in lounge area meant sometimes queuing to be served.
Hotel has far too many private functions affecting residents and also seems to encourage local people to use facilities at week-ends to the detriment of those staying there.
Overall very good with hard working staff but less people in it (residents and visitors) would make it even better !

The Seabank is an excellent hotel. Nothing is too much trouble for the staff. The Dinearound restaurants are excellent also.

we have been to this hotel last year, and 2nd visit was brilliant will most certainly use again.

extremely pleasant and helpful staff throughout the hotel.

Excellent hotel. Facilities in the hotel and access to explore further afield couldn't be beaten.
All the staff were friendly , attentive and helpful.

Excellent staff.Facilities were many.The only downside was the water for tea was the usual problem in Europe of being not hot enough.(but we survived!)

The animation team/evening shows very good

Excellent hotel - great position at front and one of the best all inclusive hotels I have stayed in. Staff in particular were excellent and the Mercury representative Sandra was first class as was Cynthia our tour guide to Gozo.
Would definate recommend and return to both the area and definately this hotel.

Lovely place, great food, most staff very helpful and polite, very clean.

Would recommend this hotel to anybody

Had a wonderful holiday great flights, hotel amazing with excellent staff and food, would definitely book this hotel again.

This is by far the best hotel we have ever stopped at the service and the staff in the hotel where 2nd to none, the transfers and trips on offer where excellent and well organised by Mercury rep; and the guide was first class

Excellent family orientated hotel - all staff very polite and pleasant to deal with.

excellent hotel very helpfull with any request

This was a birthday holiday and I was grateful to be upgraded and also a small cake and happy birthday plate was in my room - a kind touch. Also we arrived at 10.30 pm and food was available 30 mins after at one of the restaurants.

Hotel couldn't be faulted. From the minute we got to reception everyone was very helpful. Would certainly recommend Seabank hotel.

A thoroughly enjoyable stay at the Seabank, a small shame that the pool was being renovated during our stay but we fully understand these things have to happen at times. A hotel we would recommend to others.

We enjoyed staying at Seabank very much. Could not ask for a better hotel although the hotel was full it never effected service in any way. Thank you seabank we just wish we had booked a longer stay. We will definitely go back.

All very good

Friendly and very helpful staff

The hotel was very good in all aspects. Staff were attentive and friendly.

All the staff were very helpful and friendly and we had another very enjoyable holiday.The only thing we
found was that at certain times the hotel seemed too full and reception staff found it difficult to cope.

Been to many hotels but this is the best one for food we have ever been to. Lots of choice in the main restaurants and the other on site restaurants are excellent. Room very big and bed big enough for 4. Everywhere was clean. Would definitely return.

The hotel was wonderful. It was the best hotel I have ever stayed in. The facilities were great and all the staff were so efficient and helpful. The rooms were modern and comfortable and the maid service was outstanding. The choice of food was excellent, and you could book up for Mexican, Italian or Chinese meals at different restaurants in the hotel. There was also an animation team who worked so hard during the day, and put on variety shows in the evening. All in all this was a great hotel, and one which I would recommend to anyone.

A fantastic hotel all round ! ! !

Super rooms ,fabulous facilities ,helpful freindly staff ,great food,
As good as it gets for the money

first class hotel staff very helpful

Extremely good value for money

Difficult to find any fault throughout the Hotel

The hotel was very full at the weekend with locals resulting in big queues for restaurants

Best holiday ever in Malta, first class and would recommend the Seabank to anyone.

Lovely hotel and very friendly staff

The seabank resort and spa was exceptional, amazing staff too

Good value for money. The seabank hotel is superb in every way.

well done! enjoyed everything!

HOLIDAY FIRST CLASS!!

Excellent customer care operators. Very impressed with Mercury Direct.

Adult evening entertainment in hotel very poor. My Wife has trouble walking, so we asked Sandra the rep if she could get her a wheelchair and she did not want to know, so I asked the receptionist and they got me one. Apart from that it has been brilliant.

having not used you before, i was pleasantly surprised by all staff home and abroard

be back next year. hotel excellent, could do with a bit more evening entertainment

could not fault any aspect of the holiday

Hotel staff excellent

Food all cold.

very pleased no problems at all

Very pleased with all aspects of the holiday. Particularly the high standard of hotel.