Sliema, Malta

Overview
Hotels
Testimonials
  • Key Facts

    • Hotels: 19
    • Approximate Transfer Time: 30 Minutes
    • Malta’s most vibrant and popular resort
    • An endless promenade perfect for evening strolls

    Sliema, just north of Malta’s capital of Valletta, provides an enchanting holiday getaway in the country’s premiere resort destination. Savvy sunbathers and swimmers flock to Sliema’s coastline in the summer, settling in on the resort’s rocky beaches and diving in the warm, clear waters of the surrounding Mediterranean. Sliema’s coast is an excellent place for snorkelling and exploring the undersea depths, making your holiday ripe for aquatic adventure.


    A holiday in Sliema can easily turn into a social affair, with friendly locals often gathering and conversing on the on the beaches and in ‘beach clubs’. Conversely, Sliema’s promenades can also be excellent for long romantic walks on a warm summer night with your partner.

    Enjoy Sliema with a cheap package holiday

    Mercury Holidays offers a number of cheap package holidays in Malta, and Sliema is the island nation’s most popular getaway. From late holiday deals to pre-planned package holidays, we provide a number of ways to soak up the sun and save at the same time.

    Sliema holidays offer all the tranquillity of a beach resort holiday, but also provide easy access to larger commercial districts and shopping areas, such as Valetta, so after saving money with our package holidays, you’ll have more for your days out.

    Book your Sliema holiday today

    With the range of holidays on offer, now is the time to start thinking about your next break. Booking a Sliema holiday with Mercury Holidays is a simple process, as we can combine travel and accommodation for your holiday into one package deal.


  • Bayview Hotel

    Bayview Hotel

    Sliema, Malta

    • star 1
    • star 2
    • star 3

    Conveniently situated on the Sliema promenade, the Bayview Hotel & Apartments overlook the picturesque fortifications, the historic buildings of Valletta & the traditional ...

    from €251 pp

    A week Bed & Breakfast

    View Hotel >

    or Call 1800 804 006

    Plaza Hotels

    Plaza Hotels

    Sliema, Malta

    • star 1
    • star 2
    • star 3

    The attractive Plaza Hotel lies on the coast road of Sliema, near St. Julian's. It has views of Ballutta Bay and is close to the promenade and an attractive rocky beach. The many ...

    from €251 pp

    A week Bed & Breakfast

    View Hotel >

    or Call 1800 804 006

    ST Blubay Hotel Apartments

    ST Blubay Hotel Apartments

    Sliema, Malta

    • star 1
    • star 2
    • star 3

    Within a a few meters of the Sliema promenade, the ST Blubay Hotel Apartments overlook picturesque Marsamxett Harbour and the Valletta skyline. Sliema's popular shopping centre ...

    from €251 pp

    A week Self Catering

    View Hotel >

    or Call 1800 804 006

    Park Hotel

    Park Hotel

    Sliema, Malta

    • star 1
    • star 2
    • star 3
    • star 4

    The Park Hotel built in contemporary style in the heart of Sliema, is only a stone's throw from one of the resort's most popular seafront promenades. With its traditional service ...

    from €262 pp

    A week Bed & Breakfast

    View Hotel >

    or Call 1800 804 006

    Imperial Hotel

    Imperial Hotel

    Sliema, Malta

    • star 1
    • star 2
    • star 3

    This superior rated 3-star hotel, well-known for its traditional service and hospitality, is situated in the older part of Sliema. The hotels building dates back to 1865 and the ...

    from €267 pp

    A week Bed & Breakfast

    View Hotel >

    or Call 1800 804 006

    Windsor Hotel

    Windsor Hotel

    Sliema, Malta

    • star 1
    • star 2
    • star 3
    • star 4

    Situated in Malta's most fashionable resort, the Windsor Hotel is close to the main shops, restaurants and places of entertainment, while being only 60 yards from the seafront. The ...

    from €269 pp

    A week Bed & Breakfast

    View Hotel >

    or Call 1800 804 006

    Kennedy Nova Hotel

    Kennedy Nova Hotel

    Sliema, Malta

    • star 1
    • star 2
    • star 3
    • star 4

    A hotel that projects both comfort and style, the Hotel Kennedy Nova has an ideal location on Sliema's waterfront promenade, overlooking Sliema Creek and Marsamxett Harbour. The ...

    from €280 pp

    A week Bed & Breakfast

    View Hotel >

    or Call 1800 804 006

    Sliema Chalet

    Sliema Chalet

    Sliema, Malta

    • star 1
    • star 2
    • star 3

    Located on the seafront in the cosmopolitan town of Sliema, the Sliema Chalet Hotel occupies a central position opposite a bathing beach and within walking distance of the shops ...

    from €286 pp

    A week Room Only

    View Hotel >

    or Call 1800 804 006

    Carlton Hotel

    Carlton Hotel

    Sliema, Malta

    • star 1
    • star 2
    • star 3

    Newly refurbished, the Carlton Hotel is a small boutique hotel located on the Sliema seafront. Situated opposite a small sandy beach the hotel is conveniently close to all the ...

    from €293 pp

    A week Room Only

    View Hotel >

    or Call 1800 804 006

    Diplomat Hotel

    Diplomat Hotel

    Sliema, Malta

    • star 1
    • star 2
    • star 3
    • star 4

    This hotel enjoys a superb seafront location on the Sliema promenade and is well situated for the area's shops, bars and restaurants. The bus stop to Valletta and other major ...

    from €297 pp

    A week Bed & Breakfast

    View Hotel >

    or Call 1800 804 006

    Fortina Hotel

    Fortina Hotel

    Sliema, Malta

    • star 1
    • star 2
    • star 3
    • star 4

    In a superb location on Sliema's waterfront, with wonderful views of Valletta's skyline, the Hotel Fortina forms part of the Fortina Spa Resort Complex. It has been a firm ...

    from €297 pp

    A week Half Board

    View Hotel >

    or Call 1800 804 006

    Plevna Hotel

    Plevna Hotel

    Sliema, Malta

    • star 1
    • star 2
    • star 3
    • plus

    Situated in a residential area of Sliema, but only five minutes walk to the centre, the Plevna Hotel has a well-established reputation for comfort and a welcoming atmosphere. Good ...

    from €309 pp

    A week Half Board

    View Hotel >

    or Call 1800 804 006

    Preluna Hotel and Spa

    Preluna Hotel and Spa

    Sliema, Malta

    • star 1
    • star 2
    • star 3
    • star 4

    This modern and elegant hotel, right on the Sliema seafront, has long been a popular choice with our clients. The hotel offers a selection of restaurants and bars while the ...

    from €312 pp

    A week Bed & Breakfast

    View Hotel >

    or Call 1800 804 006

    Victoria Hotel

    Victoria Hotel

    Sliema, Malta

    • star 1
    • star 2
    • star 3
    • star 4

    The Victoria Hotel is a superior 4-star hotel, located in quiet peaceful surroundings, situated in the heart of Sliema and a few minutes walk from the popular and picturesque ...

    ...

    from €337 pp

    A week Bed & Breakfast

    View Hotel >

    or Call 1800 804 006

    Fortina Spa Resort 5 star

    Fortina Spa Resort 5 star

    Sliema, Malta

    • star 1
    • star 2
    • star 3
    • star 4
    • star 5

    The 5-star Fortina Spa Resort claims to house the 'World's first 5-star therapeutic spa bedrooms'. Situated on the waterfront, only a quarter mile from the resort centre, it gives ...

    from €406 pp

    A week Room Only

    View Hotel >

    or Call 1800 804 006

    Palace Hotel

    Palace Hotel

    Sliema, Malta

    • star 1
    • star 2
    • star 3
    • star 4
    • star 5

    The luxurious 5-star Palace Hotel is located within walking distance of Sliema. This impressive hotel offers guests an enjoyable and memorable stay. The spa offers guests a range ...

    from €421 pp

    A week Bed & Breakfast

    View Hotel >

    or Call 1800 804 006

    Waterfront Hotel

    Waterfront Hotel

    Sliema, Malta

    • star 1
    • star 2
    • star 3
    • star 4

    The Waterfront is one of Malta's most popular 4-star hotels. Occupying a prime location on Sliema's seafront promenade it has excellent guest facilities and spectacular views ...

    from €570 pp

    A week Bed & Breakfast

    View Hotel >

    or Call 1800 804 006

    Europa Hotel

    Europa Hotel

    Sliema, Malta

    • star 1
    • star 2

    Conveniently located on the seafront promenade and near Malta's largest shopping centre 'the Point', the Europa hotel occupies a perfect position for guests to access Sliema's many ...

    from €831 pp

    A week Room Only

    View Hotel >

    or Call 1800 804 006

    Sliema Marina

    Sliema Marina

    Sliema, Malta

    • star 1
    • star 2
    • star 3

    Centrally located on Sliema's promenade the Sliema Marina Hotel is a charming 3 star hotel which is only a stones throw away from Sliema's main attractions. This friendly, modern ...

    from €865 pp

    A week Room Only

    View Hotel >

    or Call 1800 804 006

  • SELECT d.truedest, IF(td.extensionID>0,@TourType:='Extension',IF(ISNULL(td.extensionID),@TourType:='Main',@TourType:='Main')) AS TourType, IF(@TourType='Extension',te.`extensionName`,tm.`name`) AS tourname, IF(@TourType='Extension',IF(td.`extensionDays` IS NOT NULL AND td.`extensionDays`!='',td.`extensionDays`,te.`days`),tm.`days`) AS Days, IF(@TourType='Extension',IF(td.`extensionNights` IS NOT NULL AND td.`extensionNights`!='',td.`extensionNights`,te.`nights`),tm.`nights`) AS Nights,td.hideDays, tm.`name` AS MainTour, tm.escortedTour AS EscortedTour, IF(@TourType='Extension',te.`titleExtend`,tm.`titleExtend`) AS titleExtend, IF(@TourType='Extension',te.`tourIntro`,tm.`intro`) AS Intro, IF(@TourType='Extension',IF(tm.note!='' AND tm.note IS NOT NULL,CONCAT(tm.note,' ',te.note),te.note),tm.note) AS note, IF(@TourType='Main',tm.`id`,CONCAT('x',te.`extensionID`)) AS id, IF(@TourType='Extension',te.`tourGallery`,tm.`gallery`) AS Gallery, IF(@TourType='Main',(SELECT IF(REPLACE(FORMAT(MIN(price),0),',','') IS NULL,FORMAT(tm.from,0),REPLACE(FORMAT(MIN(price),0),',','')) FROM global.`tourDaP` AS dap WHERE tm.`id`=dap.mainTourID AND dap.seats>0 AND dap.extensionID=0),(SELECT IF(REPLACE(FORMAT(MIN(extPrice),0),',','') IS NULL,FORMAT(te.`from`,0),REPLACE(FORMAT(MIN(extPrice),0),',','')) FROM global.`tourDaP` AS dap WHERE tm.`id`=dap.mainTourID AND te.`extensionID`=dap.extensionID AND dap.seats>0)) AS `from`,IF(@TourType='Main',tm.from,te.from) AS DefaultFrom,IF(@TourType='Main',(SELECT COUNT(tm.from) FROM global.`tourDaP` AS dap WHERE tm.`id`=dap.mainTourID AND dap.seats>0 AND dap.extensionID=0 LIMIT 1),(SELECT COUNT(tm.from) FROM global.`tourDaP` AS dap WHERE tm.`id`=dap.mainTourID AND te.`extensionID`=dap.extensionID AND dap.seats>0 LIMIT 1)) AS PricesCount, IF(@TourType='Main',(SELECT IF(REPLACE(FORMAT(MIN(iePrice),0),',','') >0,REPLACE(FORMAT(MIN(iePrice),0),',',''),0) FROM global.`tourDaP` AS dap WHERE tm.`id`=dap.mainTourID AND dap.seats>0 AND dap.extensionID=0 AND iePrice>0),(SELECT IF(REPLACE(FORMAT(MIN(ieExtPrice),0),',','') >0,REPLACE(FORMAT(MIN(ieExtPrice),0),',',''),0) FROM global.`tourDaP` AS dap WHERE tm.`id`=dap.mainTourID AND te.`extensionID`=dap.extensionID AND dap.seats>0 AND ieExtPrice>0)) AS fromIrish,IF(@TourType='Main',IF(tourmain_extend.ieRoute IS NOT NULL AND tourmain_extend.ieRoute!='',tourmain_extend.ieRoute,tm.`route`),IF(td.`extensionRoute` IS NOT NULL AND td.`extensionRoute`!='',IF(td.`ieExtensionRoute`!='' AND td.`ieExtensionRoute` IS NOT NULL,td.`ieExtensionRoute`,td.`extensionRoute`),IF(tourextensions_extend.`ieRoute`!='' AND tourextensions_extend.`ieRoute` IS NOT NULL,tourextensions_extend.`ieRoute`,te.`route`) )) AS route FROM global.`tourmain` AS tm LEFT JOIN global.`destinations` AS d ON(d.`tourRegionID`=tm.`tourRegionID` AND d.`truedest`='Malta' ) LEFT JOIN global.`tourDefinitions` AS td ON(tm.tourRegionID=td.tourRegionID ) LEFT JOIN global.`tourextensions` AS te ON(te.`extensionID`=td.`extensionID` AND td.`excludeIrish`=0 AND td.`mainTourID`=tm.id AND tm.`active`=1 AND te.active=1) LEFT JOIN global.`tourmain_extend` ON(tourmain_extend.`tourRegionID`=tm.`tourRegionID` AND tourmain_extend.`mainTourID`=tm.id) LEFT JOIN global.`tourextensions_extend` ON(tourextensions_extend.`extensionID`=te.`extensionID`) WHERE (d.`dactive`=1 OR preLive=1) AND td.`excludeIrish`=0 AND tm.`active`=1 OR te.`active`=1 AND d.`truedest`='Malta' GROUP BY tm.`id`,te.`extensionID` ORDER BY FIELD(EscortedTour,'0'),FIELD(TourType,'Extension',TourType,'Main') DESC;

    Discover Malta and Gozo

    Valletta SkylineMaltese Fishing BoatVictoria Gozo

    8 nights/9 Days
    from
    €619pp

    Tour Route

    • London
    • Malta
    • Gozo
    • Malta
    • London

    As the acknowledged leading specialist tour operator to the Maltese islands, we felt it was about time that we put our 35 years of experience to these wonderful islands to good use. So we have, and we are confident that this tour of baroque churches, ancient temples and spectacular scenery as well as two Unesco World Heritage sites, will be one of our most popular additions for 2015/2016.

    Read more >

    Extend your tour to Malta with an Extension:

    Historic MaltaExtension to Malta and Gozo Tour

    VallettaSliema PromenadeSliema And Valletta Skyline

    3 nights/4 Days
    from
    €215pp

    Tour Route

    • UK
    • Malta
    • Gozo
    • Malta
    • UK

    Extend your stay in historic Malta with this 3 night add on in either Sliema or Valletta. Explore more of Malta's fascinating history, go shopping in Sliema's many boutiques or simply relax, the choice is yours.

    Read more >
  • Preluna Hotel and Spa ,Sliema

    A trusted brand. The staff I speak to on the phone are always pleasant and very efficient I can tell take pride in looking after us so well. It's fantastic that you now print out our boarding passes, thank you.

    Preluna Hotel and Spa
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Preluna

    Sliema

    from €195

    Preluna Hotel and Spa ,Sliema

    Our first time with Mercury was to Australia 20 years ago and it's always excellent!

    Preluna Hotel and Spa
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    Have been meaning to write to Mercury Holidays since we returned from a week in Malta last November but never got around to it! It was one of the best holidays my husband and I have had in recent years. We were so impressed with the whole `package? ? the ease in booking/flight arrangements (with Ryanair ? excellent) and the pickup from and to Hotel Fortina. Our room was spacious and well equipped, clean and attractive, the staff were extremely friendly/helpful and efficient and the food...
    Read More

    Fortina Hotel
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Hi, just a note to let you know that our family holiday to Malta for chrismas was the best we have ever experienced. The Preluna Hotel & Spa in Sliema was A1, the staff were so friendly and helpful- lots of activities espicially christmas which was brilliant, weather was kind as it was warm somewhat strange as we have to endure wet and snowy weather here in the UK normally during christmas period. The food was excellent and drinks - need you say ( esp. all inclusive ) what a good deal we had,...
    Read More

    Preluna Hotel and Spa, St. Albans
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Preluna

    Sliema

    from €195

    Waterfront Hotel ,Sliema

    The service we received from Jonathan (Mercury Direct rep) plus Simone (tour guide) were very good indeed and contributed to the perfect holiday.

    Waterfront Hotel, Gloucesterchire
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Waterfront Hotel

    Sliema

    from €405

    Fortina Hotel ,Sliema

    I just wanted to say a huge thank you for a wonderful holiday we recently had in Malta at the Fortina, you very kindly upgraded our room and we really appreciated it. We are now hooked on our 5 star. Thank you once again.

    Fortina Hotel, Coylton
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Thank you for ensuring a truly wonderful holiday at the Hotel Fortina 4*, Sliema. Despite extensive internal and external remedial work being done during our stay we enjoyed the good quality accommodation and dining. The staff were kind and helpful. We will definitely recommend this hotel and your company to others. When we became delayed for two days Easyjet put us up in a wonderful hotel where staff made every effort to make the experience comfortable. We look forward to using Mercury...
    Read More

    Fortina Hotel
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    We have just returned from the fortina hotel sliema malta. We were given an excellant room overlooking the gardens(although we payed €100 extra for a sea veiw,reception said that there were non available). Nevertheless we did not want to spoil our holiday argueing over this.The hotel was magnificent with every amenity possible/close to shops and services. The room was attended every day and the food left nothing to be desired. Thank you for arranging this for us and to the rep in the resort...
    Read More

    Fortina Hotel
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Imperial Hotel ,Sliema

    I would like to thank your staff in Sliema ( Malta ) for their prompt and curtious help. Please could you please pass on this to your rep Jonothan who took care of us. The Imperial Hotel was very very good. If in the future we return to Malta we would be only to happy to revisit it. Once again many thanks to your staff.

    Imperial Hotel, North Yorkshire
    resort photo
    • star 1
    • star 2
    • star 3

    Imperial Hotel

    Sliema

    from €201

    Fortina Hotel ,Sliema

    With reference to our cancelled holiday I would like to say thank you for our cheque which was recieved by us today. I would also like to thank you for the fast way you managed to sort the refund out and the inpeccable way your staff and yourself have conducted your business. (It's a pity most of the other businesses can't be as good as you.) We will definately be using you again for a holiday in Malta later on and possibly further afield as well. I will be highly recommending you to all...
    Read More

    Fortina Hotel, Essex
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    May I say that i found your attitude and that of your MD most refreshing. As I said in my letter to you i am not a person who routinely makes a complaint simply to endeavor to obtain some sort of discount or refund, so to have you consider my observations and react in the way that you have speaks volumes for the way in which Mercury regards it customers. I received your cheque by the same post and would like to thank you for your prompt and assiduous attention to both matters that has...
    Read More

    Fortina Hotel, Norfolk
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    My purpose in writing to you is to thank you most warmly for the excellent arrangements you made to transport my wife and me to the hotel.My wife and I were delighted with our stay at the Fortina. We were in room 507 which gave us a view across Tigne waterfront towards Valletta. It has to be one of the best views in the world. The restuarants to which we had access with our ' Dine around ' oprtion were excellent and the buffet in La Valletta downstairs never ceases to amaze. Mean while we...
    Read More

    Fortina Hotel, North Somerset
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    My husband and I and two friends have just returned from one of your holidays in Malta we stayed at the Hotel Fortina in Sliema, and was an excellent trip all round. We were very happy there. We were there from the 18th March for 10 days. All the staff was lovely, friendly and helpful. We flew with easy jet and we were all pleasantly surprised with the leg room on the flight and were generally impressed all round. The staff was first class and would fly with them again. Thank you.

    Fortina Hotel, Kent
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    We should like to thank both Mercury Direct and Hotel Fortina for an enjoyable holiday and for the comfortable room upgrade which was much appreciated. We hope to have another holiday with you next year!

    Fortina Hotel, Hampshire
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Dear Sir/Madam Just a few lines to let you know how delighted we were with our recent holiday to Malta. There were five of us in our group and after our first visit to Malta last year, we enjoyed it so much, we just had to return. Although our hotel (Bayview) was clean and friendly, we wanted a hotel with more facilities. We chose the Preluna, and were so glad that we did. It is a superb hotel. Right from making enquiries with your office, to booking, to the reps in resort to back home, every...
    Read More

    Preluna Hotel and Spa, Staffordshire
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Preluna

    Sliema

    from €195

    Windsor Hotel ,Sliema

    Dear Mercury Direct, I would just like to say what a great holiday I just had my first time in Malta. Stayed at the Windsor Hotel, Windsor Terrace, Sliema. Lovely and clean soft towels, always hot water, friendly staff, and very good food and great selection. The restaurant manager Ray, so Kind and helpful, Sam the chef did a good spread. I will certainly be returning. Good value. And Air Malta very good. A happy customer. Also Sue your Rep most friendly and helpful.

    Windsor Hotel, Brighton
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Windsor Hotel

    Sliema

    from €203

    Fortina Spa Resort 5 star ,Sliema

    Dear Mercury Direct, This is just a 'thank you' for the super time my sister and I had at the Fortina Spa in November. The organisation of our trip ran really smoothly. We thought the rep was excellent - very helpful. We loved the hotel and the speciality restaurants were wonderful. We shall definitely come again - with husbands! Although it is some weeks ago I couldn't let the time pass without you getting a positive letter. Oh, and the transport worked very well too. So, keep us posted...
    Read More

    Fortina Spa Resort 5 star, Derbyshire
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4
    • star 5

    Fortina Spa Resort 5 star

    Sliema

    from €306

    Fortina Hotel ,Sliema

    My friends and I booked a holiday with you to the Fortina Hotel Malta in January, this is the third time we have been to this hotel and we will definitely be returning again next year. The staff, food and accommodation was excellent. We have found the overall service provided by you reliable and very good value

    Fortina Hotel
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Possibly

    Paul Jackman - Published Date: 21st Oct 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Diplomat Hotel ,Sliema

    Special needs assistance was excellent both in UK and Malta

    Norma Catterall - Published Date: 23rd Nov 2014
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Diplomat Hotel

    Sliema

    from €224

    Fortina Hotel ,Sliema

    Happy with your service will continue to use you if possible.

    Donald Cross - Published Date: 10th Dec 2014
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Although public areas of hotel were quite dated and in need of reburbishment, everywhere was clean,and staff very friendly and helpful.Our room was one of the refurbished ones, and was very comfortable, with excellent attention to detail.Overall a very enjoyable holiday.

    Julie Bigland - Published Date: 17th Jun 2014
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    we have always been very satisfied with air Malta but was very disappointed with the service this time we heard that the staff where in some type of dispute with the management and the service we received was not a good start or finish to the holiday. Other than the flight the rest of the holiday was excellent, we will definitely be booking another trip with you to the hotel Fortina

    Wendy Stephenson - Published Date: 24th Jan 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Yes on condition we get a better room with a double bed and a bigger wardrobe, because of long stay.

    Joseph Thomas - Published Date: 8th Sep 2014
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Very satisfied with quality of service

    James Joseph Featherstone - Published Date: 23rd Nov 2014
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    very impressed with mercury service. liked the lady driver who met us at the airport, friendly and informative, wish they were all like her. glad we used mercury.

    William Turnbull - Published Date: 5th Oct 2014
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Diplomat Hotel ,Sliema

    Our holiday was excellent , only spoiled at the beginning by a mistake made by mercury who booked our travelling companions into a different hotel despite our requesting adjoining rooms in the diplomat hotel.these were elderly people in their eighties who we were looking after. They were distressed at this mishap and we were forced to visit the mercury office in sliema to try and rectify this problem. A young lady there asked us to give her an hour and she would do her best to sort out the...
    Read More

    Matthew Pike - Published Date: 27th Nov 2014
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Diplomat Hotel

    Sliema

    from €224

    Fortina Hotel ,Sliema

    Jonathan representative for Mercury direct was excellent. Always organised and helpful. The initial meeting gave us information about the local transport and Organised trips that we could book to go on during our three week stay. Rose our guide on our trip to Gozo and our trip around Malta was organised and helpful, we learnt so much.

    Rosemary Ludlow - Published Date: 7th Mar 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Generally the programme of tours in Malta is very poor compared with Spain, the Canaries etc. However the Mercury Direct pick-upd were all efficient, polite and on time and the hotel exceeded expectations.

    Anthony Lawrence - Published Date: 3rd Mar 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    We found printing the boarding passes quite difficult and had to ask our daughter to help. When we arrived in Malta the Mercury Direct rep and hotel were very efficient in printing out the return passes, something we were a bit concerned about (never done before).

    Lynda Wardle - Published Date: 31st Aug 2014
    resort photo
    • star 1
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    • star 4

    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    Your rep in the resort is excellent and very approachable, a very good ambassador for the company

    John Hamill - Published Date: 21st Apr 2015
    resort photo
    • star 1
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    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Enjoyed our holiday very much,it was our first time in Malta and we would go back again

    Esther Porter - Published Date: 4th Oct 2014
    resort photo
    • star 1
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    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Very pleased with all aspects of our holiday plans and the flight. I shall definitely use Mercury Direct again in future.

    Beryl Carr - Published Date: 25th Jan 2015
    resort photo
    • star 1
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    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Not sure if I would travel with you again. I realise that problems at Fortina are not really your responsibility but something should be done. To book a holiday in September for the following July and then be told no room is very poor service. If I had not stayed there previously I would have been in a real pickle without any assistance from Hotel with grand daughter and four suitcases! At 2am.

    Marjorie York - Published Date: 4th Aug 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    The representative gave us a warm welcome to Malta with lots of practical advice. We did not use any of the excursions simply because the aim of this holiday was simply to relax. There were, however, several which if we visit again we would consider. Thanks for all your help with the arrangements of this holiday!

    Alan Holliday - Published Date: 20th Oct 2014
    resort photo
    • star 1
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    Overall a very enjoyable experience, would recommend to friends.

    David Annenberg - Published Date: 4th May 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Spa Resort 5 star ,Sliema

    We were recommended to the Fortina Hotel as heard some bad reports about others. Very pleased with choice

    Brenda Fox - Published Date: 5th Mar 2015
    resort photo
    • star 1
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    Fortina Spa Resort 5 star

    Sliema

    from €306

    Fortina Hotel ,Sliema

    This isn't the first time I've booked a holiday with Mercury, and it won't be the last time either. It's good to know that you can relax and enjoy a stress-free holiday safe in the knowledge Mercury's has taken care of your every need.

    Richard Jones - Published Date: 13th Mar 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Windsor Hotel ,Sliema

    We got what we were expecting for the amount we paid and were happy. We went with a very open mind for this reason. Rep did not explain that we needed to attend rep meeting in another hotel. Airport driver on return trip raced against another curtesy bus making it an unpleasant ride and was very rude on arrival at Luqu airport.

    Phillip Tucker - Published Date: 24th Nov 2014
    resort photo
    • star 1
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    Windsor Hotel

    Sliema

    from €203

    Imperial Hotel ,Sliema

    We are thinking of bringing a party of walkers (about 20) to this hotel in March 2016 and would be interested in your thoughts on arranging this trip.

    Hugh Simpson - Published Date: 23rd Feb 2015
    resort photo
    • star 1
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    Imperial Hotel

    Sliema

    from €201

    Waterfront Hotel ,Sliema

    Excellent holiday. I am 84 in June so probably a European river cruise.

    John Albiston - Published Date: 14th Feb 2015
    resort photo
    • star 1
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    Waterfront Hotel

    Sliema

    from €405

    Fortina Hotel ,Sliema

    In our opinion the trip to Gozo was not good value and we regretted it afterwards.

    Helen Cowie - Published Date: 11th Aug 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Plaza Hotels ,Sliema

    Everything was perfect. We were met at the airport with written instructions. Met with your representative the next day who gave us a lot of information about travel and a good choice of tours was at a reasonable cost. Hotel was excellent. Entertainment on the Friday was excellent with Freddie. Saturday entertainment was awful and Sunday entertainment was poor. Only improvement they can make is in the cleaning of the rooms in the hotel which was very poor. We killed a small cockaroach in...
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    Corinne Knower - Published Date: 29th Jan 2015
    resort photo
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    Plaza Hotels

    Sliema

    from €190

    Fortina Hotel ,Sliema

    Thank you again

    Audrey Baines - Published Date: 12th Feb 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Very pleased with Mercury and Easyjet would definitely use again

    Doris Houghton - Published Date: 26th Jun 2015
    resort photo
    • star 1
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    • star 4

    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    We will definitely be travelling with Mercury Direct again in the future.

    Ronald Baxter - Published Date: 18th Mar 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Communication regarding departure was a little sparse , and with the transfer arriving late , we were nearly in a taxi !

    Philip Sperring - Published Date: 16th Oct 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Bit of chaos when Ryanair changed felt dates.

    Alan Fletcher - Published Date: 4th Dec 2015
    resort photo
    • star 1
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    On arrival at the hotel we were initially disappointed as the room was not as good as the one we had previously however we accepted this and in general had a good holiday

    Richard Nunn - Published Date: 2nd Jan 2016
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Bayview Hotel ,Sliema

    delighted with combination of Mercury, Ryanair and Bayview hotel

    James Phillips - Published Date: 9th Feb 2015
    resort photo
    • star 1
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    Bayview Hotel

    Sliema

    from €186

    Plaza Hotels ,Sliema

    Mercury provide an excellent service for single travellers with the offers of no single supplement on hotels and dates, looking forward to my next holiday with Mercury.

    Anthony Brown - Published Date: 3rd Apr 2015
    resort photo
    • star 1
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    Plaza Hotels

    Sliema

    from €190

    Preluna Hotel and Spa ,Sliema

    I was not happy having the flight changed to bristol incurred extra cost. loss on Exeter car parking €20 hotel €78 fuel €20 Bristol car park €40 Total €158 Bristol is a 3 hour drive

    graham seels - Published Date: 22nd Oct 2015
    resort photo
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    Preluna

    Sliema

    from €195

    Imperial Hotel ,Sliema

    The rep was ok but keen to sell the tours/excursions (which tend to be overpriced and not good VFM) and didn't listen much to what we said. The Imperial is a comfortable hotel, if slightly faded, and I doubt I would stay anywhere else in Malta. My father stayed at the Imperial each summer over 20 - 25 years. My first visit was with him in 2014. He died last November. I couldn't see anywhere in the paper work sent to me which terminal to fly from at Manchester. I thought it would be T2 but...
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    Christine Patrick - Published Date: 31st May 2016
    resort photo
    • star 1
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    Imperial Hotel

    Sliema

    from €201

    Fortina Hotel ,Sliema

    I honestly don't know if I would travel with you again, is it a case of once bitten twice shy. I think you need to provide better information about what exactly the room facilities are and what upgrades are available. At no time was I told when booking the holiday about the issue with bath v walk in shower, therefore I suggest that you invest more in staff training.

    John Reid - Published Date: 28th Oct 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    your pre- and after- service, plus all booking arrangements, are excellent.

    Janet Wash - Published Date: 22nd Mar 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Mercury/Sunspot Rep (Jonathan) was excellent, provided all useful information for the locality and transport along with trips. He didn't 'push' the trips, rather gave you the information to allow you to make your own mind up - which was a very good way to do it (imho). The transfers to/from the airport were excellent and worked a dream. Felt that Ryanair were a bit 'naughty' in changing the online booking down to 7 days which added unnecessary stress prior to the holiday especially for the...
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    Ian Evans - Published Date: 15th Apr 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Imperial Hotel ,Sliema

    rep turning up 1 hour late was not a good start - her excursions were very expensive compared to those available in resort - we enjoyed the ones she critised heavily ryanair very convenient flying from bournemouth

    mark hillen - Published Date: 16th Oct 2015
    resort photo
    • star 1
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    Imperial Hotel

    Sliema

    from €201

    Preluna Hotel and Spa ,Sliema

    We thoroughly enjoyed our holiday.

    Gail Funnell - Published Date: 4th Apr 2015
    resort photo
    • star 1
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    Jonathan The Mercury rep was very informative and helpful. Please pass on our thanks to him We would definitely recommend Mercury holidays Thank you all. GD &S Hoggett

    Gerald Hoggett - Published Date: 1st Apr 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Diplomat Hotel ,Sliema

    did not receive full invoice until I asked for it, did not receive tickets u,ntil asked for twice, embarrassing on plane as seat was double booked going out, the holiday when I got there was good but before that was rubbish, may travel with you again if none of these problems arose but who knows. please don't send e-mail offers for London airportsj just for Newcastle.thank you

    dennis lavery - Published Date: 30th Nov 2015
    resort photo
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    Diplomat Hotel

    Sliema

    from €224

    Waterfront Hotel ,Sliema

    Apart from having to wait for over an hour on the tarmac at Gatwick due to ground staff mix-up with paperwork and loading (which obviously was not your fault) and the fact that no meals are now served in flight (only given cheese roll - which we were not aware of and could have sorted our own food prior to flight if we had been).

    Dianne Bixley - Published Date: 3rd May 2015
    resort photo
    • star 1
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    Waterfront Hotel

    Sliema

    from €405

    Palace Hotel ,Sliema

    Great Holiday well planned the rep at the airport could be a bit more visible. Fantastic hotel the hotel rep was great as well. No complaints and I would definitely use Mercury again without hesitation.

    Mark Entwistle - Published Date: 30th Nov 2015
    resort photo
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    Palace Hotel

    Sliema

    from €318

    Fortina Hotel ,Sliema

    One slip up on your part caused a great deal of frustration. As we were flying with Ryanair we needed a reference to enable us to complete our online boarding pass application. We naturally assumed your booking reference was required as we had no other reference but frustratingly it wouldn't work. After speaking to you it transpired that you should have informed me that my reference was TIGKTF and an apology was received but what a time it took. Not good for the blood pressure!!!!! We were not...
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    David Matson - Published Date: 17th Apr 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    It has been very enjoyable break and we will certainly be keeping an eye on future offer from Mercury.

    Opinder Rehal - Published Date: 24th Apr 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Future destinations (after Mauritius in February) under consideration but likely to include the Seychelles

    Roger Sayer - Published Date: 13th Oct 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    As we were going on to Gozo after our week in Malta, we were worried about the transfers, ferry tickets etc. We need not have worried, we were met promptly by minibus at the various places and it all went so smoothly. Excellent.

    Philip & Elizabeth Thacker - Published Date: 27th Apr 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Very pleased with the booking service and Mercury Direct - only fault is that I booked Airport Assistance and when I paid my balance I again checked that assistance was needed, when I checked in on line NO ASSISTANCE WAS ORGANISED. This is the second time this has happened.

    Ann Farquharson - Published Date: 20th Mar 2016
    resort photo
    • star 1
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    maybe ! is the real answer! travelling via Ryanair complicated and your instructions seemed out of date with their revised procedures, I understand this helps to keep prices low.

    paul conway - Published Date: 14th Dec 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    We were a group of 8 women on a 4 night holiday, celebrating 2 'special birthdays'. We all feel that the hotel was completely a misrepresentation of what we were sold online. Definitely not a 4* hotel not even up to the standard of a 3*. We discovered that we were placed in the Preluna Towers - the block which has not yet been upgraded. When we complained we were told that we could not be moved elsewhere, as the hotel was completely booked up. The Mercury rep and Malta office were of no...
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    Andrea Jones - Published Date: 19th Oct 2015
    resort photo
    • star 1
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    Preluna

    Sliema

    from €195

    Bayview Hotel ,Sliema

    I don't think that the rep visiting clients once, on the morning 9 hours after they arrived ate the night before and then saying if you need me call me is particularly good practice. Whilst I understand the logistics of visiting every hotel on a regular basis I see that some people may feel abandoned

    Paul Lomas - Published Date: 5th Jan 2016
    resort photo
    • star 1
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    Bayview Hotel

    Sliema

    from €186

    Diplomat Hotel ,Sliema

    i am not sure about travelling with mercury again at the moment as it was suggested at the diplomat that the overbooking problem was down to mercury?

    thomas wilson - Published Date: 11th Oct 2015
    resort photo
    • star 1
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    Diplomat Hotel

    Sliema

    from €224

    Fortina Hotel ,Sliema

    Welcome meeting rep arrived late and then proceeded to deal with booking trips for other guests before giving us information. Did not see him after that. Thought we were staying in a 4 star hotel but feel it was only a 3 star. Hence not value for money.

    Patrick Holmes - Published Date: 5th Oct 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Easijet is not my choice of airline but I'm afraid that you get what you pay for. The rep (Jonathan) was arrogant. He focused on pushing the Mercury Tours and seemed more interested in himself Saga also had a nice comfortable room in the hotel with an ever present Rep. Coffee was available in this room but not open to Mercury guests

    john cox - Published Date: 2nd Oct 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    The advice of the local rep. was useful, but could have emphasised the difficulty with local transport. e.g buses with standing room only and sometimes so full that they failed to pick up at some stops - particularly at busy times. Very frustrating for anyone tempted to purchase extended bus tickets.

    Anthony Hughes - Published Date: 13th Oct 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    We paid for a 'superior seaview room' but were given an poor quality room on arrival. We did not accept this, and had to accept this till the following day, when we were allocated a superior seaview room. We noticed lots of customers asking to change rooms. The hotel should not try to give inferior rooms, passing them off as superior. This attitude would put us off using the Fortina again, plus the cockroach problem.

    Jarlath Bancroft - Published Date: 29th Feb 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Because we have already booked a "Secrets of Sri Lanka" holiday in February 2016; the quality of that holiday will determine whether we use Mercury Direct again.

    Douglas Spooner - Published Date: 8th Nov 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    I cannot recommend Mercury/Sunspot enough. Fantastic value for money and feel very safe travelling with the company.

    Deborah Morton - Published Date: 25th Aug 2015
    resort photo
    • star 1
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    Air Malta lost my luggage due to total incompetence of the woman on the check in desk. She allowed one suitcase to go through without a luggage tag on it and it took 2 days to arrive at the resort. The staff of Air Malta at Gatwick were very dismissive when we complained that the suitcase had gone through without a tag on it and we were told that we should identify it when we boarded the plane. It was not there for us to identify and were told that it must therefore be on the plane already. we...
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    Jill Gregory - Published Date: 18th Nov 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    1 and a half hours late to take off for London Gatwick with no explanation and were taken into south terminal when it should have been north again not even told so taxi waiting at north and had to pay twice for parking!

    Jean Gleed - Published Date: 19th Sep 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Diplomat Hotel ,Sliema

    food could be better in evening although Malta and med food most of staff very good .but receptionist on duty very sharp also other guests past comment on this

    lauren armstrong - Published Date: 21st Sep 2015
    resort photo
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    Diplomat Hotel

    Sliema

    from €224

    Preluna Hotel and Spa ,Sliema

    A very disappointing experience.The hotel is in need a revamp it is tired and dated.we had a very early flight and arrived in resort around 11.00 our room was not available until 2pm .we were told we could use the toilets if we wanted to freshen up and change,this is not acceptable in my opinion. The triton restaurant is like a canteen with stained seating.The food is boring and uninspiring.we booked half board but after 2 days we eat out.the entertainment was not good and not many guests were...
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    Beverley Hunter - Published Date: 11th Sep 2015
    resort photo
    • star 1
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    Malta is an excellent destination and one that we will visit with you again. The Mercury experience is well worth it. The transfers are seamless and I far prefer the flexibility and convenience of using scheduled flights. Air Malta are an excellent airline. Please see the comments above about the hotel, though. However, the tour that we booked was disappointing. The "Malta by Night" did not turn out to be what it was billed as. A coach arrived 20 + minutes late and we were taken to a cinema...
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    Keith Manning - Published Date: 24th Aug 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Your rep Jonathan at our hotel is the best we have ever come across. We thought that the visit to the craft village on the 'Highlights of Malta' tour was a waste of time when we could have visited other places of interest. Rosa the tour guide is excellent

    Joyce Merrett - Published Date: 2nd Feb 2016
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Plaza Hotels ,Sliema

    Our compliments to all the staff of both Plaza Hotels and Cara's. Thank you making our stay so enjoyable.

    ANDREW Umney - Published Date: 22nd Nov 2015
    resort photo
    • star 1
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    Plaza Hotels

    Sliema

    from €190

    Park Hotel ,Sliema

    0n all my communications with Mercury the flight time out was shown as 19.05.the e ticket showed this time.Speaking to other passengers they had 18.10 as the flight time.It was a good job I was at the airport early.The rep Jon in Malta checked my return flight..I had 15.35.This also had changed and I was not told to 14.40. I would like to known why I was not told.The eticket only arrived the week I travelled,so why not the correct flight time on that? This is the first time I have had a...
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    Elaine Handley - Published Date: 5th Dec 2015
    resort photo
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    Park Hotel

    Sliema

    from €198

    Fortina Hotel ,Sliema

    Rep Jonathon was exceptionally clear,professional and helpful

    kevin melody - Published Date: 20th Feb 2016
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Diplomat Hotel ,Sliema

    We flew from LHR with Air Malta and when we arrived at Luqa Airport both of our suitcases had had the padlock taken off with cutters. The case zips were still intact. Returning on Flight 102 the reading light was not working above my husband's seat 15C.

    Wendy Russell - Published Date: 4th Dec 2015
    resort photo
    • star 1
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    Diplomat Hotel

    Sliema

    from €224

    Fortina Hotel ,Sliema

    Thought the dine around evening meal was an excellent idea,we thoroughly enjoyed different eating experience.Swimming pool indoors was a lovely addition which we used every day.Overall we really enjoyed our stay,no complaints from us.

    Glynis Burnett - Published Date: 24th Mar 2016
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Sort out the dine-around at the hotel and get rid of the timeshare aspect and you might be somewhere near. Free harbour cruise? Only if you attended a timeshare presentation but,of course, the unsuspecting couples expecting to pick up their tickets were asked if they would like to see around the rooms and the facilities of the 5* bit, do people really want to spend part of the first day of their holiday doing this ? I don't think so!!

    mervyn jones - Published Date: 18th Oct 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Hotel Rep (Jonathan) was rude and aggressive. He needs to realise that people are there on holiday and not for a military-style briefing.

    Alan Cross - Published Date: 7th Oct 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Marvellous service from Mercury and would highly recommend to family & friends.

    Patricia Tomlinson - Published Date: 21st Jun 2016
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Trust if we book with Mercury for 2017 we can request room 328 in Fortina 4-star

    EDWARD ATKINS - Published Date: 21st Mar 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Good service all round

    Mike Horton - Published Date: 13th Dec 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Hotel not as promised. Not a 4* holiday by a long way. More like a 3* overall. Not sure whether anyone from Mercury has ever seen the poor rooms. We feel we have been miss-sold this holiday and will write a full list of our complaints when we have time later this week. I suspect that you will not use our comments on your feedback site.

    Allan Tarrant - Published Date: 10th Oct 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    1) Return transfer (pre-booked private transfer), driving was very erratic at speed, over taking and under taking other vehicles and braking sharply. Not a very nice experience. 2) Before departure from UK, Norwich. Pre-booked car parking at Holiday Inn Express, there was no designated parking space for me, I had to hunt around to find parking slot, if unaware you could be parking in Asda parking area which would have occurred a hefty parking fine, no info was given on arrival at hotel...
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    Brian Mitchell - Published Date: 23rd Sep 2015
    resort photo
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    Preluna

    Sliema

    from €195

    Victoria Hotel ,Sliema

    only minor snag we did not receive our tickets in the post as promised & had to have them e,mailed a couple of days before the holiday when we rang to query.

    carlton king - Published Date: 9th Aug 2015
    resort photo
    • star 1
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    Victoria Hotel

    Sliema

    from €258

    Fortina Hotel ,Sliema

    Not sure if I would travel with Mercury again after the Time Share Incident and lack of customer service at the Fortina. I was looking at an escorted trip to China next year but unless you can convince me otherwise, I will be looking elsewhere.

    James Moore - Published Date: 9th Oct 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Diplomat Hotel ,Sliema

    I have just retired and want to do a lot of travel. This trip with Mercury, as I haven't used them before, for me was a 'trial run' to see whether I have confidence to use them in the future. I hope to do a trip every 3 - 4 months to different parts of the world with escorted holidays also.

    Linda Stanek - Published Date: 5th Feb 2016
    resort photo
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    Diplomat Hotel

    Sliema

    from €224

    Fortina Spa Resort 5 star ,Sliema

    The view from the hotel is the main selling point and one of the best in Sliema. Delays on Ryanair outward and inward bound flights unfortunately. They stated that 90% of their flights are on time! Onboard food was diabolical. Transfer service good on both pick ups. On-site Mercury rep. very efficient and gave out some very useful information. We enjoyed our day tour with Mercury to Mdina, Mosta, Blue Grotto and craft centre but would have liked more time in Mdina and Mosta. We felt that...
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    Antony May - Published Date: 28th Sep 2015
    resort photo
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    Fortina Spa Resort 5 star

    Sliema

    from €306

    Windsor Hotel ,Sliema

    Problem with Easyjet cancelling flights without anyone contacting us. Lack of information caused unnecessary stress. Mercury representative visits inconveniently in middle of day and non-existent in final week.

    Roy Jones - Published Date: 5th Feb 2016
    resort photo
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    Windsor Hotel

    Sliema

    from €203

    Palace Hotel ,Sliema

    The private car transfer for the return journey was a pleasant and unexpected surprise and made the return journey a pleasure. I also liked the fact that the representative did not try to push us into organised trips but provided a really helpful local advice and made sure we had all we needed. Thank you for an excellent holiday.

    Geoff Dufton-kelly - Published Date: 13th Oct 2015
    resort photo
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    Palace Hotel

    Sliema

    from €318

    Kennedy Nova Hotel ,Sliema

    I have no qualms about Mercury other than the lack of the rep. Plus my sympathies for the young girl that took over from what appeared to be a very experienced rep. I don't think that I would continue to travel on EasyJet as the seating is very uncomfortable on this length of flight. I have no objections to Mercury Holidays contacting me with ref to this report, as I hold true to every word.

    Antoni Stanczyk - Published Date: 5th Jan 2016
    resort photo
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    Kennedy Nova Hotel

    Sliema

    from €211

    Fortina Hotel ,Sliema

    Will wait your comments before I decide whether to travel with you again.

    Michelle Barber - Published Date: 3rd Nov 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Park Hotel ,Sliema

    despite booking private transfers we were put on a minibus at the airport. not a good start.

    Anthony Saunders - Published Date: 22nd Sep 2015
    resort photo
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    Park Hotel

    Sliema

    from €198

    Fortina Hotel ,Sliema

    We were "upgraded" to a deluxe garden view room. Actually we really wanted a harbour view- the reception person said we had to accept our so called upgrade. The room was spacious, quiet, we could see the sea, but would have preferred the view to the front. The Fortina is good, could improve some things- above- we would probably come back as its a good average, and value for money.

    Ruth Spencer - Published Date: 4th Apr 2016
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    We visited the Fortina Hotel and will go there in future.

    Christopher Backwell - Published Date: 7th Dec 2015
    resort photo
    • star 1
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    Preluna

    Sliema

    from €195

    Fortina Spa Resort 5 star ,Sliema

    I WOULD CERTAINLY GO AGAIN AS THE FLIGHT IS JUST LONG ENOUGH FOR US AND NO ONE BOTHERS US WE JUST DO OUR OWN THING Thank you so much for an excellent holiday We have no complaints

    doreen Hampshire - Published Date: 23rd Apr 2016
    resort photo
    • star 1
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    • star 4
    • star 5

    Fortina Spa Resort 5 star

    Sliema

    from €306

    Preluna Hotel and Spa ,Sliema

    Excellent value for money, what had been promised was delivered!

    Gerald Serpellmorris - Published Date: 16th Mar 2016
    resort photo
    • star 1
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    Transfer from airport provided in shabby vehicle with shabby driver who managed to exit airport, negotiate junctions, roundabouts and lane changes, ( never using indicators ) change gear and steer all left-handed, his right arm permanently hanging out the window. I was about to challenge this style of driving when he eventually corrected the style in heavy traffic. The return transfer was much better in all respects.

    Robert Stobie - Published Date: 20th Dec 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    easyJet did not allow us to read the ingredients of a particular food item before buying it (the ingredients were inside the packaging, meaning it could have resulted in a lost sale). Rep was available only at certain times, so we could not meet him as it would have otherwise resulted in curtailed sightseeing etc. The optional excursions on offer from Mercury were in some cases not as good value as those offered by local agents.

    Roni Ramdin - Published Date: 25th May 2016
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Windsor Hotel ,Sliema

    Holiday makers going to the Windsor should be warned...

    David Fry - Published Date: 14th Nov 2015
    resort photo
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    Windsor Hotel

    Sliema

    from €203

    Windsor Hotel ,Sliema

    Already have another holiday booked but will be wary in future of the standard offered by your company. Was shocked that the only other 4 star accommodation Mercury could offer my friends and I cost us an additional €359.50 EACH for the remaining 4 nights. This brought the final cost of the holiday well above the advertised price of the Fortina 4 star hotel in your brochure. Perhaps you can explain ?

    Angela White - Published Date: 16th Nov 2015
    resort photo
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    Windsor Hotel

    Sliema

    from €203

    Windsor Hotel ,Sliema

    Mercury needs to cease marketing the Windsor as it is very harmful to Mercury's reputation. Many other guests complained and moved hotels . Until I have evidence that Mercury correctly markets the Windsor as a 2 star I shall not be booking again with them. I also made a formal complaint to the malta Ministry of Tourism and shall be pursuing a formal complaint with Mercury later

    Roger Walker - Published Date: 30th Jan 2016
    resort photo
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    Windsor Hotel

    Sliema

    from €203

    Fortina Hotel ,Sliema

    Not sure if i am going to use Mercury again at this moment. We arranged a private transfer from the airport to the hotel and were not given any details re the "welcome meeting" so we did not attend. The Mercury rep David made no attempt to contact us during our week stay and did not attempt to get a welcome pack or any information to us via our room or any other method - why not ? did we not exist on Mercury guest list for that week?

    GRAEME HARLE - Published Date: 22nd Oct 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Requested assistance for my wife (3 times prior to departure with Mercury) at airport. Upon checking in at Manchester Airport, OCS did not have any knowledge of my wifes request.

    Rodney Foster - Published Date: 5th Oct 2015
    resort photo
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    Preluna

    Sliema

    from €195

    Preluna Hotel and Spa ,Sliema

    ~First class service from company, helpful staff on phone lines. Well organised. New check in service by Mercury very good for those who are not completely confident with doing things on-line.

    Susan faulks - Published Date: 20th Mar 2016
    resort photo
    • star 1
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    Preluna

    Sliema

    from €195

    Diplomat Hotel ,Sliema

    A minor detail - The ticket - which is a pretty basic document and it is hard to believe that it IS a valid ticket - does not say anything about whether one needs to print a boarding pass. A simple 'You don't need to' would be enough but in this day of everyone expecting to do so, it needs to be said. Nor did the instructions say which Terminal the departure flew from.

    Tamsen Quatermass - Published Date: 10th Nov 2015
    resort photo
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    Diplomat Hotel

    Sliema

    from €224

    Fortina Spa Resort 5 star ,Sliema

    In our hotel Fortina we had the facility called Dine around and a choice of restaurants in addition to the main hotel restaurant which was a buffet service. The latter was fine, the food well prepared and of good quality, especially appreciated their deserts which is one of the areas in which many restaurants fall down. However, the dine around is rather hit and miss. On a number of occasions they were not open, and on others when they were available, a great emphasis was placed on...
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    Ann scott - Published Date: 10th Mar 2016
    resort photo
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    Fortina Spa Resort 5 star

    Sliema

    from €306

    Fortina Hotel ,Sliema

    We have no complaints about Mercury administration or accommodation. We enjoyed the holiday as a whole. The only points of concern were the late despatch of boarding cards (it was a worry that the post could be delayed); and the debris which had not been cleared up from the previous occupants of the seats on Ryanair (ie. squashed chips underfoot). Otherwise a great holiday. Thank you.

    ALWYN WATSON - Published Date: 24th Mar 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Your resort rep is one of the worst I have ever experienced.

    Adrian Mead - Published Date: 1st Nov 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Disappointed that requested hotel room was not available. Initial room offered was not suitable but the second choice was. Hotel mattress leave a lot to be desired but I understand the EU are funding major refurbishment programs for the Maltese Hotels. So hopefully if we can manage next year it maybe better. I must admit that while the hotel looks after you there is not the togetherness that Saga create. But excellent weather and the effort that the Hotel did for New Year and Christmas was...
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    Ian Livingstone - Published Date: 7th Jan 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    I have not received any E mails from you recently regarding holiday information. Please add my E mail address to your data base in order for me to receive your E mails

    James Joseph Featherstone - Published Date: 22nd Nov 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Plaza Hotels ,Sliema

    As always Mercury Direct helped to make our holiday a great success. Cannot fault them and will certainly use them again.

    Rob Salkeld - Published Date: 3rd Apr 2016
    resort photo
    • star 1
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    Plaza Hotels

    Sliema

    from €190

    Fortina Hotel ,Sliema

    Despite us being a party of four with a linked booking, on our arrival we found that transfer arrangements were different for each half of our group, resolved by arrival rep. For our departure transfer, despite me booking all 4 of us on one transfer form under my name, no transfer turned up, It did for our friends and fortunately the driver took us, we arrived with minutes to spare to airport check in. Not good enough

    Anthony Waite - Published Date: 26th Jan 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Finding the pickup on arrival at Malta proved difficult. Whilst appreciating it was busy & only a small arrivals hall the rep/driver was not easy to locate.

    Stephen Halkyard - Published Date: 10th Mar 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    As single traveller, from UK, standards offered are normally expected to be lower than those travelling together. However on checking, and by travelling independently, for 40 pound more I could have had a room 3 times the size (30m rather than 10m.) This including transfer in comfort, rather than having 4 adults and luggage crammed into a stard car size taxi as given! Overall if this is the standard of holidays offered then will go back to independent travelling, at least hotels then...
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    Mark Hyland - Published Date: 5th Dec 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Representative , Jonathan, in resort really good and Rose who escorted on our two trips also very good, very knowledgeable and informative, told us things we hadn't picked up from anywhere else.

    hilary mcgee - Published Date: 6th Oct 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    First time that we had travelled with Mercury as Saga could not offer us the required dates! Overall an enjoyable holiday. Minor improvements could be made- a request to the Mercury rep. for allocation of seats on the return flight was answered with the suggestion that we speak to Fortina Spa hotel reception next door. We did this but the receptionist at the Fortina Spa wanted us to do it ourselves on line although she did help us in the end.

    Mark Stow - Published Date: 9th Oct 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Yes, if you can make sure the room is as requested in future

    Michael Irwin - Published Date: 5th Feb 2016
    resort photo
    • star 1
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    What a supeer holiday at a super price - we are happy to visit destinations 'out of season' when it reflects on the price - will be looking at Mercury again

    SUSAN SHARP - Published Date: 16th Mar 2016
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    We paid nearly €1500 for a weeks holiday and expected a better standard of accommodation. The view from the room was excellent but the room is more important.

    Trevor Gall - Published Date: 8th Oct 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    I would have preferred to be given a specific time for pick up for the airport as all of the people from several hotels were given 2 1/2 hours before departure The driver actually arrived half an hour before this anyway.

    Maria Hughes - Published Date: 24th May 2016
    resort photo
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    Preluna

    Sliema

    from €195

    Fortina Spa Resort 5 star ,Sliema

    we asked for a room with seaview and werer forced to accept an upgrade to luxury garden room instead for 2 days until they found a superior sea view room for us.the room was beautiful and luxurious but dark and cold. we had specifically asked for sea view, the reason we go back to Hotel Fortina. we were very disappointed about this.

    james tolley - Published Date: 28th Mar 2016
    resort photo
    • star 1
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    Fortina Spa Resort 5 star

    Sliema

    from €306

    Fortina Hotel ,Sliema

    A well organised procedure. No problems incurred.

    Caroll Tester - Published Date: 6th Oct 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Sunspot Rep Johnathon? The rudest rep I have come across in 30yrs of travelling Why was I not informed before my departure that I would be placed in a different Hotel. What was the reason, is it a normal occurrence, and what could I have done if I was not satisfied with the alternative

    Shane Harris - Published Date: 7th Oct 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    A good value holiday especially as we had a room upgrade upon arrival which was pleasant and spacious.

    Richard Caddy - Published Date: 14th Jan 2016
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Only issue was pestered by time share agent when offered free cruise. The mercury rep was excellent ( Jonathon ) as was the guide on 2 trips we booked (Rose)

    Edward Small - Published Date: 10th Oct 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Ryan Air where very poor when it came to letting the customers know what was going on. Both flights where late taking off and no explanations where given. In flight catering is no better than a transport cafe

    David Lampkin - Published Date: 26th Sep 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Plaza Hotels ,Sliema

    Misunderstanding on both sides. I had problems booking on line so phoned. I thought I had booked two double rooms for single occupancy. We were given one tiny unsuitable single and one double. Compared to Bay View last year this hotel was disappointing and not good value. Will not go back to Plazas.

    Michael Gordon - Published Date: 8th Dec 2015
    resort photo
    • star 1
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    • star 3

    Plaza Hotels

    Sliema

    from €190

    Fortina Hotel ,Sliema

    The overall holiday was excellent and was only marred by our disapointment at the state and organisation of the hotel. On our previous stays at this hotel we were quite satisfied with the service etc. We did notice a new plaque by the entrance with a new name, was this as a result of a take over by new owners?

    Donald Cross - Published Date: 28th Feb 2016
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Beware of the timeshare sellers in the lobby, for the 5star

    christopher TURNER - Published Date: 19th Dec 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Ryanair service at Birmingham was very poor as the bag drop had only two people working for three flights. By the time we had cleared security there wasn't even time for a toilet stop. I would have liked to be able to book the holiday on line, rather than through a premium phone line.

    Robert Williams - Published Date: 10th Nov 2015
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Waterfront Hotel ,Sliema

    The flights were Ryanair and you got the typical no frills service.

    Jacky Sparks - Published Date: 13th Dec 2015
    resort photo
    • star 1
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    Waterfront Hotel

    Sliema

    from €405

    Diplomat Hotel ,Sliema

    Access to beach lido as stated in brochure was not available, shut for the season, but was a reason we picked the Diplomat.

    Donald Thomson - Published Date: 26th Oct 2015
    resort photo
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    Diplomat Hotel

    Sliema

    from €224

    Fortina Hotel ,Sliema

    We had a problem in that we had paid €60 for extra leg room but when we came to sign in to Ryan Air they knew nothing about this so we missed out on being able to book extra leg room on the way out. Mercury promptly refunded the money, but the flight experience wasn't ideal. Also there was no instruction about how to check in if you had the extra leg room. We went on a trip which was in a very cramped minibus (19 seater). The back seat was very squashed and we couldn't see out of the windows...
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    Julie Hepburn - Published Date: 21st Jan 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Your representative Jonathan was very good. Understandably, he had to labour certain points but the information he gave was valuable and useful. As yet unplanned but we would appreciate being able to have a week in Sliema and a long weekend on Gozo with car hire. Can this be arranged?

    Mike STEVENSON - Published Date: 19th Nov 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Park Hotel ,Sliema

    KM Airways meal on board was a bit pointless. Transfers were good on both ways to/from the hotel Park hotel rooms need an urgent upgrade if they are suggesting to the travelling public that there 4 Star!

    Henry JACQUES - Published Date: 16th Oct 2015
    resort photo
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    Park Hotel

    Sliema

    from €198

    Fortina Hotel ,Sliema

    I thought it was somewhat misleading that the initial holiday price quoted on the booking website did not include any checked baggage allowance (Ryanair). This only became apparent later in the booking process. It was not even clear until late in the booking process that the airline used was Ryanair so the lack of inclusive checked baggage allowance could not have been anticipated.

    David Vint - Published Date: 11th Nov 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    As above. No problems with anything during our holiday.

    Joan Hamilton - Published Date: 2nd May 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Rep service and tours sections not completed because we didn't use them - the range of excursions looked fair but we preferred to see the island independently. Minibus pick up at airport and hotel good...though too early on return! Mercury booking service was good. There was conflicting paper/e mail information from Mercury about hold luggage (being included or not) and nothing on invoice/itinerary documentation about weight of allowable hold luggage - I knew from other information and...
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    Jean Booker - Published Date: 14th Oct 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    It was a pleasure to deal with Gonia - she is very pleasant .... and efficient! Will endeavour to deal with her again. Just to let you know that we thought that the pleasant Reception staff had no idea of what was happening in the hotel regarding entertainment availability etc. We pointed this out to anyone who cared to listen! We heard many complaints of dirty rooms, cockroaches in bedrooms etc. - thankfully we did not experience this. Can you darken the print on this...
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    Joyce D'Silva - Published Date: 19th Jan 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    This is the second time i have used mercury direct and i must say i am impressed, good choice/value, anytime i phoned with a query it was dealt with proffesionally and in a cheerful manner

    Robert Bonar - Published Date: 14th Dec 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Rather too much hard sell of time shares and excursions.

    Karen Holmes - Published Date: 18th Dec 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Difficult to say at this time

    John Holmes - Published Date: 2nd May 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    HOTEL DISAPPOINTING - NOT FOUR STAR some RECEPTION STAFF NOT WELCOMING.

    John Bell - Published Date: 18th Oct 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    we are trying a long haul holiday. Last chance!

    GARY GUTTRIDGE - Published Date: 21st Oct 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Spa Resort 5 star ,Sliema

    We flew with the budget airline, EasyJet, and we could not praise them enough. Both flights spot on time, the inflight service was brilliant. 100% perfect landing back into Manchester. We will definitely travel with you again.

    Christopher DEREK Melville - Published Date: 22nd Jan 2016
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    Fortina Spa Resort 5 star

    Sliema

    from €306

    Waterfront Hotel ,Sliema

    Found the rep Johnathan aggressive and patronising with poor organisational skills. on Malta experience trip, the coach arrived 20 mins early and we had to rush as all of the hotels were told the same pick up time and we were the first. Had to chase the Sliema office to get a refund for a cancelled trip when it didn't arrive as promised. Coach was 20 mins late for airport pick up on last day, once again all hotels had same pick up time and we were the last. then caught up in fun run traffic in...
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    paul townsend - Published Date: 16th Nov 2015
    resort photo
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    Waterfront Hotel

    Sliema

    from €405

    Waterfront Hotel ,Sliema

    We would go with you again but only to this destination. As we are both elderly, Malta suits us very well - warm weather, the use of English by everybody and not too crowded at this time of year.

    Anne Seaton - Published Date: 28th Apr 2016
    resort photo
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    Waterfront Hotel

    Sliema

    from €405

    Preluna Hotel and Spa ,Sliema

    As we only had a week in Malta we missed the initial rep's meeting (our choice) and sorted out our own trips and excursions.

    Susan Jones - Published Date: 13th Nov 2015
    resort photo
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    We like the opportunity to fly from an airport of choice and on dates we want to travel and flexibility of duration (subject to availability), which you offer. The transfers were good and Reps in resort were experienced, friendly and professional. We do like Mercury Holidays. Thank you

    Roger Nicholls - Published Date: 3rd Jun 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Because of the unsatisfactory hotel, I can't really comment on value for money. The indoor pool didn't open until 9.00 in the morning and in the afternoon, being used for swimming lessons. No adult only times available. Flight arrivals/departures and meeting in Malta were excellent. I'm not sure if I wd travel with you again - my concern would be the quality of hotel.

    patricia haddock - Published Date: 1st Dec 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    We enjoyed the holiday but got a little annoyed at the constant sales approaches for tours, excursions. time share and holiday clubs which is a general comment relating to the Resort.

    Jim Wilkins - Published Date: 4th Dec 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Disappointed with RyanAir aircraft. We thought we had booked seats near the wing exit with additional leg room and this did not turn out to be the case. The seats were cramped. We know this was a budget airline, nevertheless it was a dissatisfaction.

    Stephen Workman - Published Date: 23rd Jan 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Fortina spa resort was trying to sell timeshare to hotel residents while we was eating our breakfast mercury representive knew this was happening and said nothing this is well out of order I shall be putting all my reviews on trip advisor will not use fortina or mercury again.

    David Dolphin - Published Date: 19th Dec 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Plaza Hotels ,Sliema

    Our flights were changed 48hrs prior to travel. Victoria was excellent at helping us with this change and the matter was sorted in less than 30 minutes. She deserves a gold star for her customer service skills.

    Teresa Verbiest - Published Date: 9th Mar 2016
    resort photo
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    Plaza Hotels

    Sliema

    from €190

    Diplomat Hotel ,Sliema

    I think you do a very good service and a great selection of holiday packages, I will be booking for next year very soon.

    Michael Sweetman - Published Date: 1st Feb 2016
    resort photo
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    Diplomat Hotel

    Sliema

    from €224

    Fortina Hotel ,Sliema

    I have another holiday booked with yourselves in March and I assume that the quality of service will the usual Mercury Direct standard that I have had in the past.

    Marianne Rose - Published Date: 12th Dec 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    A good package deal and organised well.

    Richard Oxenham - Published Date: 17th Feb 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Waterfront Hotel ,Sliema

    10.45 is too late for a rep meeting, it messes up the day!

    ray peacock - Published Date: 23rd Nov 2015
    resort photo
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    Waterfront Hotel

    Sliema

    from €405

    Diplomat Hotel ,Sliema

    The only draw back was that I had to make the trip alone because Mercury refused to show some compassion when they were told my wife had died, and even though they had my €500 deposit for about 6 months (interest free loan). They refused to replay the deposit, less an administration fee. Not one of our family 7 children, grandchildren, great grandchildren, brothers and sisters, cousins and their families and friends will ever use Mercury Holidays or promote them as we have done over at least...
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    Joseph Cronshaw - Published Date: 8th Apr 2016
    resort photo
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    Diplomat Hotel

    Sliema

    from €224

    Fortina Hotel ,Sliema

    whether we travel with you again is dependent on your response to the above

    Lynn CANN - Published Date: 4th Dec 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Spa Resort 5 star ,Sliema

    Wheelchair assistance was requested and provided very efficiently outgoing and incoming with no problems.

    George Tinsdeall - Published Date: 2nd May 2016
    resort photo
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    Fortina Spa Resort 5 star

    Sliema

    from €306

    Fortina Hotel ,Sliema

    We had return transfer booked from hotel to airport. Rep had told us this would arrive 2.5 hours before departure but bot to worry for up to 20 minutes after this. We waited until 2 hours before flight then decided we should order a taxi. There had been an accident outside the hotel that morning which had caused a backlog of traffic. The taxi cost us 22 euros which we think should be refunded

    Francis hay - Published Date: 27th Nov 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Palace Hotel ,Sliema

    Had booked private transfer from airport from hotel but the transport company had no record of booking so we were the last couple to actually get transport, which was very frustrating. Local rep sorted out return transfer as recompense

    Anthony George - Published Date: 27th Jun 2016
    resort photo
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    Palace Hotel

    Sliema

    from €318

    Fortina Hotel ,Sliema

    Very impressed by speed of transfer to / from hotel in Malta. On return driver slightly ahead of time - all hassle free!

    Nigel Bird - Published Date: 15th Dec 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Diplomat Hotel ,Sliema

    Timing of meeting on letter confusing. Rep seemed in a rush, but came irregularly to hotel. Do use your influence to encourage bus company to provide up-to-date timetables at bus stops, tourist information, and bus station and maps. We and many others had very long waits and had to ring for bus times. Drivers were uninformed.

    Vivien evans - Published Date: 30th Jan 2016
    resort photo
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    Diplomat Hotel

    Sliema

    from €224

    Fortina Hotel ,Sliema

    Good value for money. What the hotel lacks in decor makes up for in service and friendliness.

    yvonne Herrington - Published Date: 1st Feb 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Great holiday

    Ron Treadwell - Published Date: 25th Jun 2016
    resort photo
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    Preluna

    Sliema

    from €195

    Windsor Hotel ,Sliema

    We would be wary of travelling with you again even though we enjoyed Malta, just in case things like this were repeated. Your local rep was excellent but there was little she could do even though there were other people complaining and getting transfers. We understood her predicament and that of the staff but it is down to the management. We hope that whoever selects your hotel accommodation will look keenly at this aspect. We realize refurbishment and maintenance has to go on but it should not...
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    Jacqueline Irving - Published Date: 24th Dec 2015
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    Windsor Hotel

    Sliema

    from €203

    Park Hotel ,Sliema

    air malta good to fly with ,hotel good position, would like you to consider RHODES for a winter destination as the weather is on par with malta, this would help Greece as well,as they need it. it would be good if you were the first to consider Rhodes and get other travel companies to follow, greece needs you , and we need you to help us to have a winter holiday in Greece,im sure others would like to as well as it is a popular destination and warm climate for those with ill health ...mercury...
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    rita cooper - Published Date: 13th Dec 2015
    resort photo
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    Park Hotel

    Sliema

    from €198

    Fortina Hotel ,Sliema

    Transport from airport dropped us off at the hotel next door

    Clive Samuel - Published Date: 18th Jan 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Excellent holiday

    Jeremy Lloyd-Davies - Published Date: 19th Dec 2015
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    travel arrangements and tours all excellent and would use Mercury travel again.

    Herbert Thomas - Published Date: 14th Feb 2016
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    Your Mercury Office gave me a Ryanair flight reference that was wrong and not recognised by Ryanair. I had to make 3 telephone calls to various numbers in your office. A promised telephone callback did not happen. This was all tiresome. Eventually a helpful lady sorted it out.

    R Benfield - Published Date: 22nd Jan 2016
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    SEE ABOVE

    Michael Miller - Published Date: 6th Mar 2016
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    Preluna

    Sliema

    from €195

    Fortina Spa Resort 5 star ,Sliema

    The old saying 'you get what you pay for' applies here - if we had paid any more I would be complaining much more forcefully! A couple of the restaurants, Taste and Table 1 were really very good, so it's not all negative. However on two evenings we were without anywhere to dine at all because we hadn't got up at the crack of dawn to book a table two days in advance. I didn't contact our two with any of our concerns because I heard people complaining throughout the entire week and realized...
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    Carol Secchi - Published Date: 17th Jan 2016
    resort photo
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    Fortina Spa Resort 5 star

    Sliema

    from €306

    Fortina Spa Resort 5 star ,Sliema

    Travel documents arrived in folder saying "your tickets" on outside and inside said your tickets will be despatched 10-14 days before traveljQuery111202601315921638161_1454936700707? This was a bit confusing as inside the folder was plain paper printed with flight details??? However 1 phone call assured me all was in order and the plain paper " tickets" we're the real ones. So all was well.

    Doreen Watt - Published Date: 8th Feb 2016
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    Fortina Spa Resort 5 star

    Sliema

    from €306

    Fortina Hotel ,Sliema

    I had problems using the Ryanair website. The instructions that you gave bore no relation to the Ryanair screens. My luggage allowance was not printed on my boarding pass. In all I made 6 calls to your patient staff to check up on various things. I worry when everything is not clear and complete.

    Janet Hardware - Published Date: 3rd Feb 2016
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    A trusted brand. The staff I speak to on the phone are always pleasant and very efficient I can tell take pride in looking after us so well. It's fantastic that you now print out our boarding passes, thank you.

    Pauline Fletcher - Published Date: 4th Jul 2016
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    Sadly flight home delayed by 3 hours! Not your fault.

    Maureen Walker - Published Date: 9th Feb 2016
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    I had real problems retrieving my flight booking, it was the fact I had to use someone else's email address in the booking reference and not my own. I appreciate it was mentioned but obviously it wasn't clear enough for me. I spent nearly a hour on the phone and online support with Ryanair. We managed eventually.

    John Shaw - Published Date: 24th Jan 2016
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    Preluna

    Sliema

    from €195

    Park Hotel ,Sliema

    Once again an excellent holiday

    James MUDDIMAN - Published Date: 25th Jan 2016
    resort photo
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    Park Hotel

    Sliema

    from €198

    Park Hotel ,Sliema

    Liam took our telephone booking and he was extremely efficient.

    Susan Brooke - Published Date: 17th May 2016
    resort photo
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    Park Hotel

    Sliema

    from €198

    Fortina Hotel ,Sliema

    In general I think it would have been ok holiday but for the bad services on top of the other problems [ get what you pay for was the order of the day] a shame it could be a good holiday hotel but it would seam to be driven by extra costs which was also the order of the day with the bad service.

    Timothy Sharpe - Published Date: 14th Feb 2016
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Shocking holiday. Will only go again if the frienliness, costs and services are maintained, but please don't tell anyone, because I don't want too much competition from other aged winter revellers.

    Robert Howell - Published Date: 16th Mar 2016
    resort photo
    • star 1
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    Preluna

    Sliema

    from €195

    Preluna Hotel and Spa ,Sliema

    Your telephone service after sales is poor. It appears that once you have the money you don't care

    Gillian Wade - Published Date: 27th Jan 2016
    resort photo
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    Preluna

    Sliema

    from €195

    Fortina Spa Resort 5 star ,Sliema

    The hotel and staff were helpful and courteous. The food was excellent with plenty of choice.

    Kenneth Rendall - Published Date: 27th Apr 2016
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    Fortina Spa Resort 5 star

    Sliema

    from €306

    Fortina Hotel ,Sliema

    Quality of Service prior to Departure: You have only been given fair for this due to the gross breach of privacy on-line which enabled us to see our neighbour's bookings! Since your stupid form requires a yes or no answer we have answered no to whether would you travel with us again when a more accurate answer would be 'maybe'!

    Sylvia Bell - Published Date: 24th Apr 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    We particularly appreciated the wonderful view of Valletta from our room.

    JOHN Etchells - Published Date: 10th May 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Spa Resort 5 star ,Sliema

    This survey has been rather difficult to answer as when we arrived at the Fortina 4 star we were informed that they had no booking for us so we were sent to the Fortina Spa and into a Wellness room. It was very good accommodation, but really let down by the poor quality buffet food.

    Eileen Hamilton - Published Date: 26th Jan 2016
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    Fortina Spa Resort 5 star

    Sliema

    from €306

    Park Hotel ,Sliema

    Concerning the above The whole experience spoilt our holiday to an extent and we will not be returning to the Park Hotel any time soon. You may wish to have this hotel checked out independently before inclusion in future brochures

    James Somerfield - Published Date: 4th May 2016
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    Park Hotel

    Sliema

    from €198

    Preluna Hotel and Spa ,Sliema

    Difficult to tie up with hotel Rep due to late arrival (Ryanair) and later breakfast. Rep there at 9.30 we were have breakfast. Went down at 9.45 Rep gone. Left message/rtn paperwork with hotel reception who passed it on. Received return boarding pass follow morning - (good). Malta reception rep good and clear. First time use of Luton Airport. It's extremely bad and should be totally redesigned. Used Gatwick, Stanstead, East Midlands that have easy In/Out. (I'm writing to them - plus others -...
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    Emrys Batchelor - Published Date: 9th Jun 2016
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    Preluna

    Sliema

    from €195

    Fortina Spa Resort 5 star ,Sliema

    I was very impressed with your Rep Johnathon, and tour guide Rose, they told it how it was, and really made the Holiday an enjoyable experience, well done both.

    Roger Oliver - Published Date: 20th Apr 2016
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    Fortina Spa Resort 5 star

    Sliema

    from €306

    Fortina Hotel ,Sliema

    Fortina suits us perfectly - convenient location, idyllic view towards Valetta, handy car park, helpful staff at all levels, great selection of food in the buffet, room and bathroom cleaned beautifully each day. Excellent value @ €52 person per bednight for DBB including flight. You are lucky to get B&B for that in the UK, certainly not in a hotel of this calibre. Only minor criticism is overpriced wines especially local plonk @ 11 euros for half litre of inferior quality when the quality...
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    Sandra Thompson - Published Date: 21st Mar 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Maybe but I would need to be assured that there would not be a repeat of the same kind of problem - or at least a more positive attitude to solving it. Also note that there was no attempt to take any kind of medical history before I had a massage in the spa. It should be made clear to the man (Aldo?) who ambushes people on their way to & from breakfast to get them to go to the resort next door that he should a) not do it on your first day when you just want to rest & b) that his script...
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    Alexander McCallum - Published Date: 7th Feb 2016
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    Fortina Hotel

    Sliema

    from €218

    Imperial Hotel ,Sliema

    You offer good value for money.

    Miles Ramsden - Published Date: 23rd Mar 2016
    resort photo
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    Imperial Hotel

    Sliema

    from €201

    Fortina Hotel ,Sliema

    2 of the 3 representatives we met were poor (Elloner and Jonathon) and not helpful and seemed to want to rush off somewhere else On day one we asked for an isle seat on the return plane and wheelchair assistance which could have been arranged when applied for seat numbers. This was not done and when the seats numbers were allocated I asked Jon if he could change he said we could at the airport (we couldn't) and no wheelchair had been booked

    David Bingham - Published Date: 26th Mar 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Booked private taxi but this was 25 minutes late collecting us to take to airport. Timing really did not matter but could have gone for a walk or had a later breakfast as against sitting round in reception!! Had to join the back of the queue at the check-in desk behind our fellow passengers who had all gone on the bus - so a waste of money.

    Alan Higgs - Published Date: 7th Mar 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Plaza Hotels ,Sliema

    All is in accordance with value for money. I had it this time.

    Terence David Walker - Published Date: 1st Apr 2016
    resort photo
    • star 1
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    Plaza Hotels

    Sliema

    from €190

    Fortina Hotel ,Sliema

    Was impressed by the quality of service provided by Mercury. Very good value for money

    Richard Whiting - Published Date: 31st Mar 2016
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Diplomat Hotel ,Sliema

    Overall we found Malta a bit disappointing with no wow factor to encourage us to return, we perhaps did not get the best impressions travelling out of season even so we do not think it is a pretty/scenic location, we expected it to be more like Gozo which was much prettier but not big enough for a holiday.

    Keith Harris - Published Date: 11th Apr 2016
    resort photo
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    Diplomat Hotel

    Sliema

    from €224

    Fortina Hotel ,Sliema

    'Jonathan' was efficient but lacked warmth. Easyjet were excellent throughout. Airport to hotel service was excellent in both directions in Malta.

    nick buchanan - Published Date: 8th Apr 2016
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Met at airport by sunspot rep, who showed a lack of anything like an enthusiastic welcome. She travelled with us on the minibus to the hotel. The journey was horrendous - both driver and vehicle were unfit for purpose. On arrival at the hotel, the rep did not even get out of the bus to accompany us to reception - failing to offer any assistance to a disabled lady (wheelchair assistance at airport) who was ill as a result of the transfer ride. She was uncommunicative throughout.

    Roy bamford 07929939528 - Published Date: 6th Mar 2016
    resort photo
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    We feel that we deserve a refund of the 72 euros as suitable accommodation was not available and would be grateful if you could get back to us regarding this. I will also contact Mercury direct at the address below.

    Lorna Cornish - Published Date: 2nd Jun 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Kennedy Nova Hotel ,Sliema

    flight departed lgwn but arrived back lgws, no indication of this from mercury before departure, which caused some problems with car meet and delivery, as paper work showed lgwn arrival. Surely as the travel agent who booked the flights this should have been pointed out to the client.

    anthony milner - Published Date: 29th May 2016
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    Kennedy Nova Hotel

    Sliema

    from €211

    Fortina Hotel ,Sliema

    Rose, our courier in Malta was brilliant

    Jennifer Bolt - Published Date: 28th Feb 2016
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Thanks once again for a lovely holiday

    William Baines - Published Date: 15th Feb 2016
    resort photo
    • star 1
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    YOUR REP ONLY WANTED TO CONDUCT HIS MEETING AND WAS NOT HELPFUL AND I NEVER SAW ANOTHER REP DURING THE HOLIDAY THE FORTINA STAFF HELPED US OUT MAYBE YOU WILL NOW CHECK WITH HOTELS AND INFORM THE CLIENTS THAT THERE IS WORK GOING ON I WOULD NOT HAVE BOOKED/ JEREMY CORBYN STAYED AT THIS HOTEL AND I THOUGHT IT WAS A GOOD HOTEL THIS IS A BREACH OF CONTRACT

    suzanne muia - Published Date: 10th Feb 2016
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    Preluna

    Sliema

    from €195

    Plaza Hotels ,Sliema

    Our hol rep Sandra was really kind helpfull always available and can honestly say she was totally comimitted to making our stay a truly fantastic one.well done mercury and thank you.

    Brenda Birch - Published Date: 25th Mar 2016
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    Plaza Hotels

    Sliema

    from €190

    Fortina Hotel ,Sliema

    Despite the disappointment and stress caused by the problem with the room we enjoyed our visit and will go back again. Initially we were told the hotel could not change our room until 2 days into the holiday (when we had booked an all day trip with an early start so could not be there to move our things). I think because we contacted the local Mercury office we were able to change rooms after one night. Good work by the rep (Rose I think). I spoke to some other people who had been in our...
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    Charmaigne Harding - Published Date: 19th May 2016
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    Fortina Hotel

    Sliema

    from €218

    Park Hotel ,Sliema

    The whole experience was not as good as we had hoped, we don't want to visit The Park Hotel again and would look very closely at the hotel description next time. They did you no credit!

    Annie & Ian Lees - Published Date: 22nd Mar 2016
    resort photo
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    Park Hotel

    Sliema

    from €198

    Fortina Hotel ,Sliema

    For reasons as above unless reassurances could be given

    Ian Scott - Published Date: 29th Apr 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Wasting half of day of my holiday sorting out my room is not what I wanted to do, plus I now have to spend time getting a refund. As I am now retired my next holiday is in 2 weeks, so I don't need this hassle.

    Tadeusz Ferenc - Published Date: 21st Apr 2016
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Stressful start after repeated phone calls concerning non arrival of our flight tickets. This put approx €20 onto our phone bill, and added to our stress levels which was why we were taking the holiday. The tickets finally arrived on the day we were going and if the postman had neen delayed we would not have received them. Three of your staff told us they had been sent but the last lady admitted they had not. Please get it together.

    Barbara Smith - Published Date: 10th Mar 2016
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    The local rep Jonathan was rather brusque although to the point. We prefer to travel around on our own so did not look at the programme of tours/excursions.

    Richard Jay - Published Date: 26th Feb 2016
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    Fortina Hotel

    Sliema

    from €218

    Windsor Hotel ,Sliema

    Will definitely return to the windsor and tell my friends and family.

    Michael Saffer - Published Date: 23rd Feb 2016
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    Windsor Hotel

    Sliema

    from €203

    Fortina Hotel ,Sliema

    Thank you Mercury for a good holiday will recommend you to others.

    Teresa Buggins - Published Date: 24th Mar 2016
    resort photo
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    I have outlined above my dissatisfaction with Mercury. I'm not a novice traveller, and have travelled quite literally globally. The staff at the Fortina are lovely, but 4* its not.

    Linda Woodworth - Published Date: 8th Mar 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    We went on one tour-highlights of Malta-Blue Grotto,Mdina,Rabat and glass factory and craft village.Not cheap at over 100e for 2 including credit card charge.On arrival at Blue Grotto,we were somewhat surprised to find that we had to pay an extra 8e each to actually see the Blue Grotto by boat.Pick up was 1/2 hr late[9.15 instead of 8.45 as advised].The coach was, in anyone's language a bus and the sound quality of the commentary was muffled and poor and not helped by the rattles on the bus so...
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    charles beardmore - Published Date: 2nd Mar 2016
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    Fortina Hotel

    Sliema

    from €218

    Park Hotel ,Sliema

    Tours booked with Mercury India NOV---DEC 16 China May---2017

    ROWFORD BOWDITCH - Published Date: 16th Apr 2016
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    Park Hotel

    Sliema

    from €198

    Fortina Hotel ,Sliema

    Destination was brilliant but could not spend time in our room. Rep very helpful but could not control hotel refurbishment.

    Frances Lynn - Published Date: 26th Feb 2016
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Don't know. I've travelled with you to Malta many times, with various members of my family and some friends. Ryanair is letting you down, frankly. I won't be booking with you again next year if they are the airline. All the negatives of the holiday are linked with them: they changed our flight from a civilised time to an early morning flight, which meant issues for us after a long day at work; our hotel room wasn't ready because of the change in flight timings; the slight discord I experienced...
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    Susan Matthews - Published Date: 6th Jul 2016
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    Preluna

    Sliema

    from €195

    Waterfront Hotel ,Sliema

    Had an issue before we left as hotel were saying we only had a side sea view whereas we had paid for full sea view. Rang mercury aftersales on 28/4 told someone would ring us back they didn't. Rang again 29/4 told same thing still no return call. Rang 30/4 spoke to Supervisor Gonya & thankfully she sorted it out. Not good service from aftersales. Jonathon resort rep very helpful and fair with compensation for one nights missed sea view.

    Douglas Armstrong - Published Date: 9th May 2016
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    Waterfront Hotel

    Sliema

    from €405

    Fortina Hotel ,Sliema

    Jonathon at the Hotel was superb in advising us in a pragmatic, humorous and articulate way. Rose who led 2 excursions with us was outstanding and equally humorous.

    Anthony Wharton - Published Date: 27th May 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Poor standards at Gatwick as usual.

    Mark Owen - Published Date: 20th May 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    I came before for 3 weeks for the same price as this years' one week so I would look around for a better bargain. Last year 2015 I had to cancel a 3 week stay at the Fortina because of a family funeral and lost all payments. However I will keep my eyes open for next year and travel in January hopefully when it is a little quieter

    Pam Savage - Published Date: 24th Mar 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Usual suspects: the visit to the "craft shop". In Gozo, folksy headgear discarded as soon as we were through the door, lacemaker who clearly couldn't. Unimpressive food on Gozo tour. On Malta tour, disproportionate time (45 min) spent in craft village, but only 15 min in Mosta Dome. And are the temples really off limits to coach tours? Hotel room and bathroom a little pokey, but I think we had an upgrade to a sea view with excellent vista of Valetta, which made up for it. Hope the island...
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    Ian King - Published Date: 25th Mar 2016
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    Fortina Hotel

    Sliema

    from €218

    Palace Hotel ,Sliema

    I didn't think it was made too clear about collection at the airport or the return journey. I would have preferred to have booked this with you rather than arrange for taxis for both journeys. We were not in the Hotel when your Rep came but he left a note. I tried phoning him on the Saturday but the office was closed for the weekend and there was an emergency number for him. However, I did not think arranging the return trip to the airport was an emergency and the Hotel made the booking...
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    Rosalind Doyle - Published Date: 14th Mar 2016
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    Palace Hotel

    Sliema

    from €318

    Windsor Hotel ,Sliema

    Very disappointing holiday but have heard that people booking with Mercury in other hotels have had a more favourable experience. This hotel should definitely be avoided until it has undergone a major refurbishment and taken on trained chefs.

    Pauline Phelan - Published Date: 16th May 2016
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    Windsor Hotel

    Sliema

    from €203

    Fortina Hotel ,Sliema

    Eleanor did our welcome meeting and we were very happy with her service. Booked 3 excursions and found the local guides Rose and Nadette very friendly and informative. Well done girls. However never got to see the usual rep as we found the hotel visiting times rather odd. We were always out enjoying ourselves. Thankfully we did not need any further assistance, but thought a visit to the hotel around breakfast or dinner time would be more sensible.

    Hazel Turner - Published Date: 30th May 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Passport details sent some months previous, had to chase Departure Boarding cards, printing had been forgotten,arrived 2 days before travel by special delivery. Joe organised this over the phone, he was brilliant! Similar on return, hotel and rep had different stories, arrived day before departure causing wasted time and stress when responsible for two other couples. Unable to take up harbour cruise, hotel provided incorrect timetable, according to Captain Morgan Cruises

    Paul Phillips - Published Date: 16th May 2016
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    Fortina Hotel

    Sliema

    from €218

    Windsor Hotel ,Sliema

    Not a comfortable hotel. Poor quality food, I wouldn't stop here again.

    Anthony Thompson - Published Date: 30th May 2016
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    Windsor Hotel

    Sliema

    from €203

    Bayview Hotel ,Sliema

    Could not fault the organisation and value for money

    Paul Gladwell - Published Date: 5th Apr 2016
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    Bayview Hotel

    Sliema

    from €186

    Imperial Hotel ,Sliema

    This hotel was not what we expected and I have seen less teenagers in a youth hostel as that seems to be a core part of their trade. school parties whom were not supervised is not what we want when we go away for a rest.

    Colin Lewis - Published Date: 25th Apr 2016
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    Imperial Hotel

    Sliema

    from €201

    Fortina Hotel ,Sliema

    The so called upgrade to a garden view room was an irritation after I had specifically chosen a harbour view room on booking. I queried this prior to my departure as it was unclear from the paperwork which room I would get. I was told that I should get my request but could be upgraded to a garden view if I so wished. In the event my harbour view room was not available on my arrival and I was given a garden view room. l was allocated a harbour view room the next day

    Steven Cole - Published Date: 19th Apr 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    The Easy Jet flight was delayed by three hours going out from Gatwick due to a passenger's illness on incoming flight. Rose the Sunspot Rep was excellent on the tours. The Mercury stand-in (female) was also very good.

    Delyth Friend - Published Date: 20th Mar 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    YOU NEED TO HONOUR WHAT IS BOOKED FOR THIS HOTEL AND FORGET THE "UPGRADE" TO AN INLAND ROOM ( FIRGET GARDEN ROOM IT IS AN INLAND VIEW OVER FLATS ROOM). AND TELL THE HOTEL TO IMPROVE THEIR RECEPTION SERVICE....WE ARE PAYING GUESTS NOT JUST NUMBERS TO BE GIVEN NON SMILING SERVICE. However all other aspects of the service you arranged worked well and were on time....its just the hotel experience that needs to improve. And what about a comfortable resident's lounge overlooking the magnificent...
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    David Desbrow - Published Date: 20th Mar 2016
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    Fortina Hotel

    Sliema

    from €218

    Palace Hotel ,Sliema

    The Mercury rep Johnathan who did welcome meeting & Rosie the Mercury tour guide were absolutely excellent, very knowledgable, clear & concise.

    Susan Winterborne - Published Date: 11th Jun 2016
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    Palace Hotel

    Sliema

    from €318

    Bayview Hotel ,Sliema

    The only thing that put me off booking my next two holidays with you was the high price of 20kg luggage, I managed this time with 15kg just. but I could not do two weeks or longer. I would be interested in any offers on luggage.

    sally taylor - Published Date: 26th Mar 2016
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    Bayview Hotel

    Sliema

    from €186

    Fortina Hotel ,Sliema

    The rep was only interested in selling sunspot tours and was not interested in dealing with other matters or any matter regarding the hotel accommodation. He was not good.

    John Lewin - Published Date: 9th May 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Not sure if we would travel with you again?

    AP Darwin - Published Date: 28th Apr 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Staff throughout appeared efficient and professional. They made me feel welcome with every effort to make the holiday a success. A very good break thank you.

    Ronald Beaver - Published Date: 9th Jun 2016
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    Fortina Hotel

    Sliema

    from €218

    Imperial Hotel ,Sliema

    Didn't see Rep as 11.45 was too late on a 3 day holiday. However pick up time was emailed at my request.

    Alison Dymott - Published Date: 8th Apr 2016
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    Imperial Hotel

    Sliema

    from €201

    Victoria Hotel ,Sliema

    I have down marked the flight because of the apparent indifference and unprofessional attitude of the cabin crew, especially when we arrived at Leeds and two of them at the rear door were laughing and joking comparing things on their iPhones. The range of trips offered was very good, although we do our own thing. We did not meet our rep due to being out and about, but when contacted the Mercury office were first class. As far as check in for the flights is concerned, I think it would be a good...
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    Peter Smith - Published Date: 12th Apr 2016
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    Victoria Hotel

    Sliema

    from €258

    Fortina Spa Resort 5 star ,Sliema

    On arrival dropped off at Fortina 4 star (there is no parking outside 5 star). Therefore for return we waited outside 4 star for transport. Driver had waited over the road from the 5 star and therefore our not being in the right place made him late - even though we had actually waited outside the 4 star at least 20 minutes before our due pick up time. Therefore, may I suggest the Rep, Jonathan, gives explicit instructions for where to wait for pick up please. Otherwise, Jonathan provided...
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    Pamela Kershaw - Published Date: 18th Apr 2016
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    Fortina Spa Resort 5 star

    Sliema

    from €306

    Fortina Hotel ,Sliema

    representative excellent helpful service first time with mercury holidays will certainly use again everyone we spoke to were very happy with there holiday, will certainly recommend to friends. thank you for a excellent holiday. a ravenhill

    allan ravenhill - Published Date: 22nd Apr 2016
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    Fortina Hotel

    Sliema

    from €218

    Waterfront Hotel ,Sliema

    Resort representative very good. Quickly and efficiently sorted out our room allocation problem. Transfers to and from airport/hotel excellent.

    Mary and Geoff Waines - Published Date: 6th Jul 2016
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    Waterfront Hotel

    Sliema

    from €405

    Plaza Hotels ,Sliema

    I have looked at Mercury holidays previously but we ended up booking for other locations not provided by Mercury. I will certainly use Mercury in the future and they will be the first company that I look at Online for my next holiday. Thank You MERCURY.

    JAMES BLAIKLEY - Published Date: 12th Apr 2016
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    Plaza Hotels

    Sliema

    from €190

    Fortina Hotel ,Sliema

    Hotel representative not very good. 1. He told me to sort out the problem myself, until I told him it was his responsibility. 2. He never made contact with us during our stay to enquire how things were and, 3 . we had to chase him for our Boarding Pass for Ryanair.

    Peter Calcutt - Published Date: 20th May 2016
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    Fortina Hotel

    Sliema

    from €218

    Bayview Hotel ,Sliema

    Would have preferred Fortuna with balcony and all the extras there. I was ot aware that you could advertise when you don't have it when I answer advert, no use saying adverts had been booked in advance. I assumed Advertising Standards banned this ages ago forcing me to pay at least €200 extra.

    James Smith - Published Date: 25th Apr 2016
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    Bayview Hotel

    Sliema

    from €186

    Fortina Hotel ,Sliema

    Flight info re: luggage needs to be clearer & state what is included as flight luggage allowance with Air Malta as there was some initial confusion & details appeared contradictory. Looking forward to our next opportunity to visit Malta - one of our favourite destinations.

    Ian MacDonald - Published Date: 16th Jul 2016
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    Fortina Hotel

    Sliema

    from €218

    Windsor Hotel ,Sliema

    Given our experience, we would be very cautious booking from your brochure. We have booked a second holiday later this year through a local agent,

    Peter Jones - Published Date: 14th Apr 2016
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    Windsor Hotel

    Sliema

    from €203

    Park Hotel ,Sliema

    We loved our trip to the Almyra in Paphos and were anticipating more and longer trips there this, and next year as well as other destinations,however our holiday in Malta has now given us cause to reconsider our future arrangements for holidays with Mercury. We await your response to our letter of the 31st May 2016.

    jillian wainwright - Published Date: 3rd May 2016
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    Park Hotel

    Sliema

    from €198

    Plevna Hotel ,Sliema

    Except for a misunderstanding of what I required on a previous visit regarding quality of room, I am satisfied with the information and service provided by Mercury

    James Coughlan - Published Date: 2nd Apr 2016
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    • star 1
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    Plevna Hotel

    Sliema

    from €233

    Imperial Hotel ,Sliema

    We travelled with you to Mauritius and the hotel there was above and beyond what we expected. We know you are a good, reputable company and therefore are dismayed that you advocate the Imperial Hotel. Sadly this grand old lady is being abused and they need to define what sort of accomodation they are - hotel or hosteljQuery1112016911063310649377_1459785768728? One other point - When I booked this hotel with you the sales person (Adam) insisted our room would have a balcony or terrace I...
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    Nichola Duncalfe - Published Date: 4th Apr 2016
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    Imperial Hotel

    Sliema

    from €201

    Imperial Hotel ,Sliema

    Main problem was with checking in the Ryanair flight. Your instructions are confusing and contradictory, stating that checkin must be done on-line and also that a paper form must be filled in for you to do the checkin. If one does not use the paper form then you require a separate signed declaration to that effect. Having filled in the paper form I received no boarding pass in the post and on phoning you was told that you had forgotten to complete the checkin. So I then had to do the Ryanair...
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    Christopher Langdon - Published Date: 11th May 2016
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    Imperial Hotel

    Sliema

    from €201

    Plaza Hotels ,Sliema

    When I arrived at the Plaza on the Saturday the 16th April at 21.20, I was told I had no reservation. I was kept waiting until 22.30 while the reception phoned around other hotels trying to find me a room for the night. I was eventually transferred by taxi to the Osbourne hotel in Valetta where I stayed for the night. In the morning I was transferred back to the Plaza at 08.30 only to wait in reception till 11.15 before finally being assigned a room. There was no-one available to speak to about...
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    Robert Dawson - Published Date: 25th Apr 2016
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    Plaza Hotels

    Sliema

    from €190

    Diplomat Hotel ,Sliema

    The answer to the last question should really be "maybe" but it would need to offer better value-for-money, because this holiday was poor value.

    Adrian Golland - Published Date: 23rd May 2016
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    Diplomat Hotel

    Sliema

    from €224

    Preluna Hotel and Spa ,Sliema

    exellent service from mercury staff

    john price - Published Date: 27th Apr 2016
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    Loved Malta, 1st visit there, the weather and lots to see and do, however the fact we did not get seaview did spoil a holiday that was meant as a special treat, and looked forward sampling various cuisines on dine around, but one has to book that 2 days ahead, and then gets second class service on special menu where one pays supplement, and has to wait while they give preference to customers on full menu (not dine around) even if they arrive after one. Not a nice experience of nice...
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    Libuse Moret - Published Date: 29th Apr 2016
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    Fortina Hotel

    Sliema

    from €218

    Preluna Hotel and Spa ,Sliema

    Reported to representative and Hotel staff that we had €200 cash stolen from within our room safe. Loss was not reported to police as we were unable to provide any proof of the theft.

    Edward Laws - Published Date: 12th May 2016
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    Preluna

    Sliema

    from €195

    Diplomat Hotel ,Sliema

    Captain Morgan`s round the Island boat trip was very good apart from the fact WE HAD TO STAND OR SIT ON THE FLOOR FOR THE WHOLE JOURNEY (over 5 hours). There were only a handful of seats for a very large number of people and many of us were elderly.

    Frederick Green - Published Date: 26th May 2016
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    Diplomat Hotel

    Sliema

    from €224

    Fortina Hotel ,Sliema

    excellent service from Mercury / Sunspot Tours but usual appalling service from Ryanair-only used as had to travel at a specific time!

    Rodney Baker - Published Date: 24th May 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Disappointed with the hotel/room allocation, but despite this had a very enjoyable holiday.

    philip hood - Published Date: 20th Jun 2016
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    Fortina Hotel

    Sliema

    from €218

    Park Hotel ,Sliema

    We liked Malta and will return but not to the Park hotel because of the comments above,we would need more guidance about the quality of the accommodation we were booking as we are willing to pay more for a good quality seafront hotel

    Joy Plane - Published Date: 23rd May 2016
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    Park Hotel

    Sliema

    from €198

    Preluna Hotel and Spa ,Sliema

    We were met at Malta airport by a nice taxi driver but he wasn't displaying a board so we had to go searching for him . He didn't give us a holiday information pack. This was given to us by Jonathan on Momday our holiday rep. We booked one trip with mercury to Gozo and was very disappointed to find out that people staying in the Fontana got FREE harbour cruise trip which we didn't.

    Pauline Wright - Published Date: 8th May 2016
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    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    Overall it was a good to excellent hoiliday. I unfortunately had my pocket picked (as other passengers also experienced) on the local bus, packed in like sardines & holding on with both hands to stay on my feet, didn't realise what was happening as passengers were continuously jostled together. It would be something worth warning future customers to be extremely cautious when on the local buses as the police there are not really interested when it is reported.

    Peter Cunningham - Published Date: 21st Jul 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    No communication from Mercury holidays after booking, we had to call a few times even after checking in which was done over phone as no one had thought to send the required info pack out from your company, we had NO tickets etc on the day before we actually flew out in the end we had to wait till post arrived before we could be certain we were travelling. I await your comments in this whole mess. Please feel free to use our comments on the review section.

    Alan Butterfield - Published Date: 20th Jun 2016
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    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Had to contact Mercury four times before departure and the final information regarding pre booking seats was wrong. Very Poor service. Rep at hotel was "miffed" because we did not attend welcome meeting.

    suter janet - Published Date: 22nd Jun 2016
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    Fortina Hotel

    Sliema

    from €218

    Palace Hotel ,Sliema

    We were posted and emailed a confirmation and our eticket. When we arrived at the hotel, they wanted a voucher which I had not been sent and could not offer which meant check in was rather clunky!

    Andy Mass - Published Date: 6th Jul 2016
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    • star 2
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    • star 4
    • star 5

    Palace Hotel

    Sliema

    from €318

    Preluna Hotel and Spa ,Sliema

    As above.

    John Serls - Published Date: 30th Jun 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Preluna

    Sliema

    from €195

    Diplomat Hotel ,Sliema

    will book earlier in order to get the hotel we want.

    John Slee - Published Date: 30th May 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Diplomat Hotel

    Sliema

    from €224

    Fortina Spa Resort 5 star ,Sliema

    Jonathan your rep at the hotel was excellent. The only thing I did not like was trying to sell me time share which they said was not time share!

    Barbara McNeill - Published Date: 15th Jun 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4
    • star 5

    Fortina Spa Resort 5 star

    Sliema

    from €306

    Preluna Hotel and Spa ,Sliema

    No comments

    Ernest burtenshaw - Published Date: 7th Jun 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Preluna

    Sliema

    from €195

    Park Hotel ,Sliema

    Need to improve on information about accommodation before we would consider using Mercury Direct again

    Lynn Renwick - Published Date: 30th Jun 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Park Hotel

    Sliema

    from €198

    Palace Hotel ,Sliema

    A really good holiday, but have to say Ryanair is really poor in terms of service and comfort

    Robert Pope - Published Date: 11th Jul 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4
    • star 5

    Palace Hotel

    Sliema

    from €318

    Preluna Hotel and Spa ,Sliema

    This was my first booking with you and it certainly won't be the last I found you very easy to deal with

    Michael Cowper - Published Date: 13th Nov 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Preluna

    Sliema

    from €195

    Plaza Hotels ,Sliema

    VERY GOOD FLIGHT WITH RYANAIR . TRANSPORT TO HOTEL AND BACK TO AIRPORT VERY GOOD . EMAILS AND LETTERS SENT TO MERCURY BEFORE WE TRAVELLED HAVE NEVER BEEN ACKNOWLEDGED

    PATRICIA FINDLAY - Published Date: 14th Jun 2016
    resort photo
    • star 1
    • star 2
    • star 3

    Plaza Hotels

    Sliema

    from €190

    Diplomat Hotel ,Sliema

    Rep was very good

    Geoffrey Adams - Published Date: 2nd May 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Diplomat Hotel

    Sliema

    from €224

    Fortina Hotel ,Sliema

    Organisation was Excellent

    Trevor Duckett - Published Date: 27th May 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Overall a very enjoyable experience, would recommend to friends.

    David Annenberg - Published Date: 4th May 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Spa Resort 5 star ,Sliema

    Return transfer was 30 mins late...coupled with severe traffic restrictions caused by EU summit meant return transfer to Luqa was a little fraught to say the least,

    Robert Fox - Published Date: 12th Nov 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4
    • star 5

    Fortina Spa Resort 5 star

    Sliema

    from €306

    Preluna Hotel and Spa ,Sliema

    We saw you on line and mentioned it to a friend who said you were OK. PS He was there at the same time.

    Frank Mitchell - Published Date: 19th Jul 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Preluna

    Sliema

    from €195

    Preluna Hotel and Spa ,Sliema

    Most guess we're of same mind, but didn't want to say anything. We like Sliema because of ease in getting round, but 2 bad experiences of2 hotels has put us off.

    Cecilia Harper - Published Date: 26th Dec 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Preluna

    Sliema

    from €195

    Preluna Hotel and Spa ,Sliema

    I am hoping to have another holiday with your company but NOT with Ryanair. That was the most uncomfortable journey I have been on. I do not wish to repeat the experience.

    Ann Marie Wardle - Published Date: 4th Feb 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Preluna

    Sliema

    from €195

    Fortina Spa Resort 5 star ,Sliema

    yes you give good value,i prefer booking our own seats as my husband(who is nearly 80) has trouble with the steps and our daughter has a learning disability,I booked priority going out and was going to do the same coming back,but suddenly it was booked for me row 27 which i was unable to change I had told your office what I was doing so would be glad if you didn't inter-fear,

    Beryl Westaway - Published Date: 2nd May 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4
    • star 5

    Fortina Spa Resort 5 star

    Sliema

    from €306

    Fortina Hotel ,Sliema

    I would want to know more details re the hotel and its policy for welcome and care of guests.

    Elizabeth Dunn - Published Date: 12th May 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Hotel staff were really helpful

    Mark Borthwick - Published Date: 19th Sep 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Kennedy Nova Hotel ,Sliema

    Taxi transfers from airport very good also. Could you make it more clear about hold/cabin baggage when booking please. Well recommend Mercury thank you I had a restful and relaxing time having just lost my wife 5 months ago.

    Nigel Perry - Published Date: 12th Feb 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Kennedy Nova Hotel

    Sliema

    from €211

    Preluna Hotel and Spa ,Sliema

    Delighted with holiday and looking forward to next holiday.

    Piotr Szwemin - Published Date: 18th Jan 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Preluna

    Sliema

    from €195

    Fortina Hotel ,Sliema

    Overall a very enjoyable experience, would recommend to friends.

    David Annenberg - Published Date: 4th May 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    We were on a half board deal with the choice of six locations for the evening meal at the Fortina. Three of these were brilliant, Table 1, the Japanese and the Can Thai while the Indian and the Italian were nowhere near as good and I would not return to them again.

    Richard Church - Published Date: 24th Oct 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    A 3 hour flight and only a Sardine roll! Despite asking the hotel and Mercury Rep, they did not know that if you travel with Air Malta that you did not need to confirm return flight but just show your passport at the Air Malta check in.. Malta is a beautiful active country and a lot to do.

    Gerald Waring - Published Date: 25th Apr 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    WOULD NOT GO IF RYANAIR IS ONLY CHOISE TO FLY

    KATHLEEEN MOULT - Published Date: 3rd Oct 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Previously visited Island of Comino and would prefer to return there.

    Susan Houghton - Published Date: 18th Oct 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Kennedy Nova Hotel ,Sliema

    Over the course of a few years I have travelled with Mercury Direct at the very least 5 times and possibly more. I have always found the company to be friendly, polite, very efficient and the staff that one can have a "chat" with - which personalises all booking procedures thus making what can often be a chore and turns it into a pleasant experience.

    Cedric Burt - Published Date: 24th Apr 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Kennedy Nova Hotel

    Sliema

    from €211

    Bayview Hotel ,Sliema

    Good all round service provided by yourself and the flight and hotel

    Jordan Peter - Published Date: 17th Nov 2015
    resort photo
    • star 1
    • star 2
    • star 3

    Bayview Hotel

    Sliema

    from €186

    Fortina Hotel ,Sliema

    Very good overall - pleased with the cost of the hotel and the dine around option in the Fortina.

    Rebecca McCormack - Published Date: 27th Mar 2015
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    We enjoyed two excellent full day tours with an excellent and very informative guide Rose. Your arrangements and paperwork were excellent. Some of the aspects of the flights were found wanting but the punctuality was very good. This was a most enjoyable and value for money holiday which we enjoyed enormously. We had never visited Malta before but what a wonderful and historical destination. Thank you for your wonderful arrangements and a wonderful holiday.

    ROY KERNS - Published Date: 13th Apr 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Fortina Hotel ,Sliema

    Having holidayed for many years within the Canaries, Balearics and mainland Europe, this is the first time we had used Mercury Holidays, and the first time that we had been allocated different accommodation than what was agreed when we purchased the package. It is most unlikely that we would arrange a future holiday with Mercury. We were not pleased to be pressurised by Fortina Hotel persons to attend a Time Share presentation within the hotel. Overall, we felt that we were made to fit in with...
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    Henry Swift - Published Date: 1st Apr 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Windsor Hotel ,Sliema

    I must compliment Mercury Holidays for the superb service provided both prior to and at the resort. The representative at Malta could not have been more attentive and efficient. I was particularly impressed with the way in which the "Boarding Passes were provided making it a worry free time for my wife and I .

    Ian Jenkins - Published Date: 25th Apr 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Windsor Hotel

    Sliema

    from €203

    Windsor Hotel ,Sliema

    I have not used Mercury previously but have friends who have, and I will consider using them again depending on time and where I wish to travel

    Barbara Pinnock - Published Date: 4th Mar 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Windsor Hotel

    Sliema

    from €203

    Fortina Hotel ,Sliema

    Malta and resort beautiful we had a great time outside of the hotel would go back but not to this hotel unless they had a change of staff.

    Carole Windsor - Published Date: 18th Jul 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Fortina Hotel

    Sliema

    from €218

    Windsor Hotel ,Sliema

    Unfortunately the service provided by Easyjet was appalling. I realise that this is not Mercuy's fault. Easyjet were more that one and a half hours late in each direction - nearly two hours coming back. The return flight was particularly bad as it was an evening flight anyway. I would not normally use a firm that treated my like this, but I suppose I will have to use then again if I want to go anywhere. They are a Micky Mouse outfit and their organisation is a shambles.

    Chales Schardt - Published Date: 27th Mar 2016
    resort photo
    • star 1
    • star 2
    • star 3
    • star 4

    Windsor Hotel

    Sliema

    from €203

    Imperial Hotel ,Sliema

    Although I have been to Malta four times, it had never been during the Easter period and i therefore decided I would like to see the Good Friday procession. This trip was sold to me for 24.50 euros. The 'package', consisted of a 5 minute coach journey, a 'guide' whose commentary consisted of few words and those that were spoken intelligible. We were told to be ready to leave after the tableaux of the crucifixion. In doing so, we were walking against the procession, which, we later discovered,...
    Read More

    linda finch - Published Date: 12th Apr 2016
    resort photo
    • star 1
    • star 2
    • star 3

    Imperial Hotel

    Sliema

    from €201

Best offers in this resort

  • star 1
  • star 2
  • star 3
  • star 4

Waterfront Hotel

from €590

  • star 1
  • star 2
  • star 3
  • star 4

Preluna

from €330

  • star 1
  • star 2
  • star 3
  • star 4
  • star 5

Palace Hotel

from €441

  • star 1
  • star 2
  • star 3
  • star 4
  • star 5

Fortina Spa Resort 5 star

from €426

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