The hotel was fantastic but during our stay there was a religious day ( full moon) and as a result of this no alcohol was allowed to be served . This may have been in the small print but both my wife and myself had not read neither the rep or the hotel had notified us until the day before when a notice was put on the bar.Both my wife and myself understand that's this is the culture of Sri Lanka but as all inclusive guest we should have Been told, and also because no. Alcohol was allowed to served surly as a point of good will it would have only been proper to serve the mocktails (other than the one on the all inclusive list )for free rather than changing you as what happened to us

Evening entertainments can be improved

speciality restaurants a waste of time as hotel food super anyway

Highly recommended. Excellent staff and service. Brilliant accommodation and staff. Special mention to Wasantha Kumara life guard and Sampath our room cleaning service 5*+ service given.

Hotel room very nice and comfy.

The staff made the holiday again for the 8th time !!

Fantastic response from our rep and the agents whom took us to and from excursions. We were driven everywhere in air conditioned cars, such a luxury! The agents were polite, knowledgable and helpful. Could not fault the service we received.

I found the staff in every section kind polite and nothing was a problem, the restaurant staff were exceptional, food was great and choice of local drinks, the only down side was having to go to the plunge bar for drinks when the band was in the room where the cake cabinets were, i feel this should have been a bar as well, especially because it rained a lot at nights, I wouldn't hesitate in returning it was fantastic

Funny set up for entertainment

Night entertainment could be improved

fantastic hotel, staff were lovely and polite and helpfull, cannot fault this hotel in its customer service

Hotel was great. Staff really good. Lovely place to stay.

The daily battle for sub beds was a rather sad issue

Lovely location, quiet but not too far from the local town. Grounds well kept and extremely tidy. Food varied and plentiful with local specialities also. We were allocated a room in the new part of the hotel so everything was shiney and new. Lovey and modern with good quality bedding and everything always kept clean and tidy.

The star rating of this hotel is far too high - the service is poor and the entertainment is almost non-existent. There were not enough bar staff to cope with the numbers, hence guests had to wait a long time to be served. This is not acceptable for all-inclusive guests.
The animation team however, was excellent.
There was no information board, so guests did not know what was available.
Continues in next comments box.

Well my husband and I have just returned from what was The Sands Hotel, now The Turyaa Hotel. We had an amazing time and could not fault the hotel at all.
The staff were very attentive and could not do enough for you. They would remember that I liked tomato sauce with my breakfast and made sure I had some on my table every morning.
A special thank you to Ajith in the lounge bar who made our holiday and Nelum in the Resturant for being so attentive and professional.
We are hoping to go back in November 2016 and take some of our other family members.

Very happy with this hotel. Would consider going back next year. Staff excellent.

Great hotel with lovely staff. Good food with adequate variety. Good location. Would specially mention Ghisili, Front of house Manager, Thilini, Guest relations Manager, barstaff Theekshana, Lakmal, Wasantha and Charindhu. All the "poolboys" for great service and Asiri and Tarakha, our room attendants. We'll be back!

Always treated with respect and friendship and mad to feel part of The Sands family

All the hotels on the tour were good but Mount Lavinia was special.

We had the perfect holiday from start to finish, its been like paradise dream

YOU SHOULD EXPAND YOUR PRESENCE IN DUBAI. A TRULY GREAT EXPERIENCE

Also Asia.

Holiday met with and in some cases exceeded expectations.

overall a good and enjoyable holiday