Vietnam: A visa is not required for stays up to 15 days. A visa is required for entry into Vietnam for all stays longer than 15 days. This changes to 45 days from the 15th August. You can apply for an e-visa online at evisa.xuatnhapcanh.gov.vn. The cost of the visa is approximately USD$25 and will take roughly 3 working days. Alternatively, we work closely with The Travel Visa Company who will be able to arrange your visa for you on your behalf. Please call them on 01270 250 590 and quote 'Mercury Holidays'. The cost of the visa will be advised upon application. The visas take around 10 working days to issue and are only valid for 3 months from the date of entry. We therefore recommend that you apply for your visa 8 weeks before travel, however please be aware that your passport will be required for the application so make sure that you will not need it during this time. You can also visit the Embassy of Vietnam in London: 12-14 Victoria Road, London, W8 5RD. This visa information is a guide line only and is subject to change; up-to-date information regarding the process and fees will be advised at the time of calling the Travel Visa Company.
Laos: A visa is required for entry into Laos and this can be purchased on arrival at the airport in Luang Prabang. The cost of this is approximately USD $35 per person and you will need to bring the money in cash in order to apply for your visa on arrival into Laos.
Cambodia: A visa is required when travelling to Cambodia and can be purchased on arrival. The cost of this is approximately USD $30 per person and you will be required to bring a passport photo with you as well. Please note that it is important that there is plenty of space left in the passport, as a Cambodian visa alone takes up one page.
Further advice should be sought from the applicable tourist authority for other nationalities and for general queries. We strongly advise you check your destinations' Tourist Board or Embassy for the most up-to date guidelines regarding visas and passport validity.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.
If booking more than 10 weeks before departure a deposit of €300pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
Baggage allowance (per person): Each passenger is entitled to 23kg of hold luggage.
Hand luggage: One piece of hand baggage and one accessory not exceeding 12kg total weight for both. The total dimension of one hand baggage item must not exceed 115cm (56cm x 36cm x 23cm). The total dimension of one accessory must not exceed 40cm x 30cm x 15cm. Should you wish to take additional luggage you will need to pay extra at check-in.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.
This tour is accessible to most people with a good level of fitness and normal mobility. It involves climbing of steep stairs and getting on and off coaches and boats. This tour is not suitable for anyone with walking difficulties.
The minimum number of travellers in your group will be 11, and the maximum will be 45. If in the unlikely event there are less than 11 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.
This is a fully escorted tour meaning that you will be met by a local guide in each of the cities that you visit, ensuring that you have first-hand knowledge at all times.
The currency in Vietnam is the Vietnamese Dong (VND), the currency in Laos is the Laotian Kit (LAO) and the currency in Cambodia is the Cambodian Riel (KHM). We recommend that you take some US Dollars (USD) with you and exchange this currency whilst you are travelling.
You will need to take some extra money with you to cover any dinners where these are not mentioned on your itinerary and personal purchases, such as souvenirs, extra drinks and snacks. Approximately £300-£400 per person should be sufficient for the duration of your tour.
Tipping is not compulsory at is at your discretion. Should you wish to tip, you can give this to your guide and driver when you leave them in each place. If you feel you have received a good level of service, we recommend approximately £2 ($3) per person per day for the guide and driver. This will be collected at the end of each destination visited for your convenience. Tipping for the porters at your hotels and the crew during the Halong Bay Cruise Bay Cruise will be at your discretion. Tips are accepted in the local currency, US dollars and British pounds.