Name: Sheraton Maldives Full Moon Resort and Spa
Address: Furanafushi Island, 08240, 08240, North Malé Atoll, NORTH MALE
Telephone: +9606642010
Price range: from €0pp (7 nights includes flights and transfers)

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Sheraton Maldives Full Moon Resort and Spa -

Hello. It was a wonderful trip from A to Z. A resort worth trying with its dedicated and helpful staff. By the way, I thank Salwa for the warm welcome and care, as well as Khadija and Mohsen

From dubai to Maldives

The check in process took less than 5 minutes and we were shown to our room. The room was a decent size and came with an outdoor bathroom, mini bar with drinks and snacks. There was also a balcony with beach access.

For breakfast and dinner, the main buffet was open with a large range of different food. For lunch, full board guests can have 5 restaurants included in their package and for all meals, complementary soft drinks and juices are also included.

On the island, there is an excellent range of activities. The watersports were good, however the time for full board guests is quite short, with only 30 minutes a day for one room. The pool is big and has many chairs around it to sit on, so there is no need to reserve them, unlike many other places. The staff will also come round with complimentary watermelon slices for all guests. The beach is really nice with many places to sit and places to watch fish, sharks and rays at night. However, the actively participating entertainment is limited, with one activity a day and one talk a day.

Overall, the experience was amazing and it was everything advertised on the website. There is not much to be improved on, maybe the biggest point being more transport around the island as some rooms are a long way from the main area, where most activities happen. This place is amazing and we will definitely consider coming back!

A perfect Maldives experience

ear Sir/Madam,

I am writing to formally express my strong dissatisfaction with my recent stay at the Sheraton Maldives Full Moon Resort & Spa, which was marked by serious shortcomings in service, poor organization, and unprofessional behavior from certain staff members—most notably Mr. Rio Fernando.

From the moment we arrived, we encountered a lack of structure, poor communication, and an overall absence of flexibility. One of the key activities we had planned—snorkeling—was cancelled at the very last minute without any prior notice. Despite repeated assurances that an alternative solution would be provided, no effort was made, and we were given only vague and empty promises.

To make matters worse, our experience with Mr. Rio Fernando was especially frustrating. His attitude was not only unhelpful, but also arrogant and dismissive. Rather than offering assistance or trying to resolve our concerns, he contributed to the stress and discomfort of our stay. His behavior is entirely inappropriate for someone in a customer-facing role at a property that presents itself as a luxury 5-star resort.

We had also opted for a full board package, under the clear impression that we could dine freely across the resort’s restaurants. However, after our meal, we were informed—without any prior clarification—that certain venues are not included in the package. This is not only misleading but feels intentionally deceptive.

The reservation system was rigid, and no genuine efforts were made to accommodate us or offer goodwill. Overall, the service we received was more in line with a 1-star experience, not the premium, relaxing holiday we had paid for and expected.

Given the numerous issues during our stay and the unacceptable attitude of Mr. Rio Fernando, I am requesting a formal apology and a substantial compensation to reflect the poor treatment and ruined experience.

I trust you will treat this matter with the seriousness it deserves and look forward to your prompt response.

strong dissatisfaction with my recent stay at the Sheraton Maldives Full Moon Resort & Spa, which was marked by serious

I had a wonderful stay at Sheraton Maldives, celebrating my birthday in absolute paradise. I stayed in both the Beach Cottage and the Overwater Villa with Pool, and each offered a unique and memorable experience — from waking up to the sound of waves on the beach to enjoying private sunsets from the plunge pool.

The culinary highlights were definitely Masala Hut, serving authentic Indian flavors with great warmth, and Baan Thai, where the balance of spice and flavor was exceptional. The staff there was exceptional, i wish i could remember names. The food was excellent in all the dinners i had there.

A special thank you to Mr. Ajay Sharma, the Director of Operations, whose personal attention and hospitality truly made the stay special.

Service across the resort was friendly and professional, and the overall ambiance was relaxed yet luxurious. A perfect birthday getaway — I look forward to returning.

Fantastic hotel/resort, location is excellent, beautiful setting and kept very well. We enjoyed every moment from the time of arrival to the time we exited the resort. Chefs at the resort catered to our needs, loved the station that included the spread with native dishes, pleasant surprise. Very courteous staff with big smiles. Will travel there if and when an opportunity comes up. Villa with the view of clear aqua blue water from bedroom and the bathroom is feeling of being on a luxury cruise.

Villa over water, what an experience!!!

The hotel borders the beach and lies 7 km from the airport and offers something for everyone. Guests will feel they belong here from the moment they step into this warm, tropical oasis. 

Guests can find a haven of pure relaxation or pursue their outdoor passions; the choices here are endless. The water recreations include diving, snorkelling, and jet skiing. In the outdoor area of the hotel, you will find 3 pools with a children’s pool. Here, there are sun loungers and sun umbrellas for free available. Whilst seven restaurants and bars are welcome guests with international cuisine, signature cocktails, and stunning views of the North Malé Atoll.

Spacious and ideally located around the island, each room offers privacy and convenient access to the beach and lagoon. Each unit comes equipped with air-conditioning, satellite TV, safe, work desk, minibar, and bathroom with hairdryer. Many of them offer private plunge pools. Upgrades to water villas, and bungalows with private pools, are available at a supplement.

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